Isikhokelo: Ichatbot ye-AI nokuzenzekelisa iinkqubo ze-omnichannel

Isikhokelo siqokelela umxholo osebenzayo malunga nee-chatbot ze-AI, ukhuseleko lwedatha, unxibelelwano lwe-Omnichannel nokuzenzekela kweenkqubo. Sisebenza njengommandla wolwazi wamashishini afuna ukuqonda amathuba okusetyenziswa aze aphuhlise isicwangciso seprojekthi esicwangcisiweyo. Amanqaku kufuneka achaze iziseko zobuchule kwaye akhokele kumaphepha oncedo okanye okudityaniswa aneenkcukacha, ngaphandle kokuphinda umxholo ofanayo ngamagama afanayo.

I-Zentor App ixhasa amajelo amathandathu asebenzayo: Webchat, i-imeyile, WhatsApp, Telegram, SMS nomnxeba nge-Zentor SIP-Voicebot. Isiqalo esinengqiqo siqala ngombuzo wokuba yeyiphi imicimbi yabathengi ekufuneka izenzekele. Emva koko kulandela imithombo yolwazi, ukhetho lwamajelo, imithetho yokudluliselwa kumntu nemilinganiselo yempumelelo. Asinguye sonke isicelo esilungele impendulo ezenzekelayo ngokupheleleyo.

Ukuze kubekho iimpendulo ezithembekileyo, kufuneka isiseko solwazi esigcinwe kakuhle. Umxholo unokufakwa ngesandla, ngokurhubuluza iwebhusayithi okanye ngokulayisha iifayile. I-RAG icinyiwe ngokungagqibekanga. Amashishini kufuneka ahlaziye imithombo, asuse ukuphikisana aze avavanye ngemibuzo yokwenyani yabathengi. Ukuba ulwazi alukho, ibhoti ayivumelekanga ukuyila impendulo ethembekileyo.

I-Omnichannel ayithethi ukuvula onke amajelo ngaxeshanye. Ijelo ngalinye lifuna iinkcukacha zalo zokungena, imithetho novavanyo. Umnxeba uqhutywa kwi-instance ye-SIP ezimeleyo kwi-tenant nganye kwaye uvulwa yi-Master Admin. Indawo yokuzenzekela ye-tenant yi-engine yemithetho eyenziwe lula eneentlobo ezine zezinto eziqalisayo kwaye ayingomhleli opheleleyo we-n8n.

Imibhalo yezikhokelo malunga namaxabiso nemida kufuneka isebenzise iinyani zangoku. I-Starter ixabisa i-49 € ngenyanga kwaye iqulethe iincoko ezingama-500 kunye nedomeyini enye kuphela okanye i-widget enye. I-Individuell iqala kwi-49 € kwaye ayinamda wobuchwepheshe weencoko okanye weedomeyini. Iitarifu eziphelelwe lixesha azifanele ziphinde zikhankanywe.

Umxholo awuyongcebiso yezomthetho. Amanqaku okhuseleko lwedatha kufuneka abhekise kwiinkqubo zokwenyani, kubaqhubi-bedatha abangaphantsi nakwindlela yokucela i-AVV. Injongo sisiseko sokwenza izigqibo esilandelekayo, hayi isithembiso jikelele sempumelelo okanye sokubekwa kwinqanaba.

Olunye ugxininiso kukulinganisa impumelelo. Amashishini kufuneka amisele phambi kokuqala ukuba yeyiphi imibuzo ibhoti ekufuneka iyisombulule ngokuthembekileyo, nini ukudluliselwa kumntu kunengqiqo nokuba yeyiphi imilinganiselo ebalulekileyo ngokwenene kwizigqibo. Amanani eencoko odwa athetha kancinci ngomgangatho. Iisampulu, ukuhlelwa okungachanekanga nezicelo ezingacaciswanga zihlala zinika indlela engcono yokuphucula.

Izikhokelo nganye kufuneka zijongane neenjongo zokukhangela ezizimeleyo. Amanqaku asisiseko achaza amagama, amanqaku asebenzayo achaza iinkqubo, kwaye amaphepha okudityaniswa abhala imisebenzi ethile. Amakhonkco angaphakathi acacileyo anceda abasebenzisi ukusuka kwisishwankathelo baye ekuphunyezweni, ngaphandle kokwenza imibhalo epheleleyo ephantse ifane kwii-URL ezininzi.