Abahlinzeki be-chatbot eJalimane — I-GDPR nokusingathwa ku-EU
Abahlinzeki be-chatbot abavela eJalimane: okufanele ukunake lapho ukhetha — i-DSGVO, ukusingathwa ku-EU, iziteshi zokuxhumana, isisekelo solwazi, ukudluliselwa kumuntu nokwenza izinqubo ngokuzenzakalelayo.
Kungani i-GDPR ibalulekile ku-chatbot
Idatha yezingxoxo ivame ukuqukatha imininingwane yomuntu siqu. Ukucutshungulwa kwayo kudinga isisekelo esingokomthetho ngokwe-Art. 6 DSGVO; uma kukhona ubudlelwano bokucubungula idatha egameni lomunye, kudingeka futhi i-AVV ngokwe-Art. 28 DSGVO. Ukusingathwa ku-EU ngokwako akusona isibopho somthetho esijwayelekile, kodwa kungenye yezindlela eziningana ezivumelekile zokuvikela lapho idatha idluliselwa emazweni angaphandle.
- Ukusingathwa ku-EU noma umqondo wokuvikelwa kwedatha ofakazelekayo
- Inkontileka yokucubungula idatha (i-DPA) ingasayinwa
- Isicelo semvume singalungiselelwa ku-widget
- Ukwabelana ngedatha nezinkampani zangaphandle kuphela ngesisekelo esingokomthetho ngokwe-Athikili 6 ye-GDPR (isb. imvume noma ngaphakathi kokucubungula idatha egameni lekhasimende)
Imibandela yokukhetha umhlinzeki
Ngaphandle kwe-GDPR, kukhona eminye imibandela ebalulekile uma ukhetha umhlinzeki we-chatbot waseJalimane.
- Ukumbozwa kweziteshi: webchat, WhatsApp, Telegram, SMS, i-imeyili nocingo (njengemojula eyengeziwe)
- Isisekelo solwazi: RAG, ukulayisha i-PDF, ukuhlola iwebhusayithi
- Ukudluliselwa kumuntu: ukudlulisela okungenazihibe kubenzeli abangabantu ezimweni ezingavamile eziyinkimbinkimbi
- Ukwenziwa kwezinqubo ngokuzenzakalela: ukubhuka izikhathi zokubonana, izinguquko/ukukhansela nama-workflow e-n8n esikhundleni sokuphendula imibuzo kuphela
- Ama-tenant amaningi: Kuma-ejensi nezinkampani ezinkulu
- Ukusobala kwamanani nezindleko zokulungiselela
IZentor App njengomhlinzeki we-chatbot
I-Zentor App isingathwa ku-EU futhi yenza ngokuzenzakalelayo ukuxhumana namakhasimende nezinqubo zebhizinisi eziteshini eziyisithupha ezisebenzayo — kusukela empendulweni yokuqala kuya ekucubunguleni ngokuzimela izikhathi zokubonana nezicelo, kuya ngokulungiselelwa.
- Ukusingathwa ku-EU, ihambisana ne-GDPR, i-DPA uma uyicela
- I-Omnichannel: i-Webchat, i-WhatsApp, i-Telegram, i-SMS, i-imeyili nocingo nge-Zentor SIP-Voicebot — iziteshi eziyisithupha ezilinganayo ezingasetshenziswa bukhoma
- Isisekelo solwazi se-RAG esinokulayisha i-PDF nokuhlola iwebhusayithi
- Inketho ye-on-premises kuphakheji ethi Ngokwezifiso
- Ukuzenzakalela kwe-n8n: ukubhuka izikhathi zokubonana ngokuzimela, izinguquko/ukukhansela nokuvumelanisa idatha nezinhlelo ezixhunyiwe
Imibuzo evamile mayelana nabahlinzeki be-chatbot
Kungani i-GDPR ibalulekile ku-chatbot?
Idatha yezingxoxo ivame ukuqukatha imininingwane yomuntu siqu. Ukucutshungulwa kwayo kudinga isisekelo esingokomthetho ngokwe-Art. 6 DSGVO; uma kukhona ubudlelwano bokucubungula idatha egameni lomunye, kudingeka futhi i-AVV ngokwe-Art. 28 DSGVO. Ukusingathwa ku-EU ngokwako akusona isibopho somthetho esijwayelekile, kodwa kungenye yezindlela eziningana ezivumelekile zokuvikela lapho idatha idluliselwa emazweni angaphandle.
Ingabe kukhona abahlinzeki be-chatbot abahlose iJalimane ngokukhethekile?
Yebo. IZentor App isingathwa ku-EU futhi inikeza i-DPA kanye nokucubungula idatha okuhambisana ne-GDPR.
Umhlinzeki we-chatbot waseJalimane uyabiza malini?
IZentor App iqala ngedemo yamahhala yezinsuku ezingu-14, bese kuba yi-Starter kusukela ku-49 €/ngenyanga. Imininingwane isekhasini lamanani.
Yiziphi iziteshi ezisekelwa yi-Zentor App?
I-Webchat, i-imeyili, i-WhatsApp, i-Telegram, i-SMS nocingo kuye ngephakheji — iziteshi eziyisithupha ezisebenza bukhoma.
Ngingayisebenzisa i-Zentor App on-premises?
Yebo. Ephakheji ethi Ngokwezifiso ukusebenza nge-on-premises kuyenzeka.
Hlela i-chatbot ehambisana ne-GDPR
Zama iZentor App — umhlinzeki we-chatbot onokusingathwa ku-EU nokusebenza okugxile ku-GDPR.