Abanikezeli be-chatbot eJalimani — i-GDPR le-EU-hosting
Abahlinzeki bama-chatbot abavela eJalimane: okumele kunakwe ekukhetheni — GDPR, ukusingathwa e-EU, iziteshi zokuxhumana, isizinda solwazi, ukudluliselwa kumuntu kanye lokwenza izinqubo okuzenzakalelayo.
Kungani i-GDPR ibalulekile ku-chatbot
Idatha yezingxoxo ivame ukuqukatha ulwazi lomuntu. Ukusetshenziswa kwalo kudinga isisekelo somthetho ngokwe-Art. 6 GDPR; nxa kulobudlelwano bokusetshenziswa kwedatha egameni lomunye, kudingeka futhi i-DPA ngokwe-Art. 28 GDPR. Ukusingathwa e-EU ngokwakho akusiso isibopho somthetho esijwayelekileyo, kodwa kungenye yezindlela ezivunyelweyo zokuvikela ekuthunyelweni kwedatha emazweni angaphandle.
- I-EU-hosting kumbe uhlelo lokuvikela idatha olungafakazelwa
- Isivumelwano sokusetshenzwa kwedatha (i-DPA) singasayinwa
- Umbuzo wemvume ku-widget ungalungiselelwa
- Ukudluliselwa kwedatha kwabangenye kuphela ngesisekelo somthetho ngokwe-Art. 6 GDPR (isib. imvume kumbe ngaphansi kokusetshenzwa kwedatha ngokwesivumelwano)
Imibandela yokukhetha umnikezeli
Ngaphandle kwe-GDPR, kulezinye izindlela ezibalulekileyo ekukhetheni umnikezeli we-chatbot waseJalimani.
- Amachaneli aqoqiweyo: Webchat, WhatsApp, Telegram, SMS, i-imeyili lokufona (njengemojula eyengeziweyo)
- Isizinda solwazi: RAG, ukulayisha i-PDF, ukuhlola iwebhusayithi
- Ukudluliselwa kumuntu (Handover): ukudlulisela okungaphazamiseki kubasebenzi ezimeni eziyinkimbinkimbi ezingavamile
- Ukwenza inqubo ngokuzenzakalelayo: ukubhukha izikhathi ezimisiweyo, ukutshintsha/ukukhansela lama-workflow e-n8n esikhundleni sokuphendula imibuzo kuphela
- Multi-Tenant: Kuma-ejensi le-Enterprise
- Ukucaca kwentengo lezindleko zokusetha
I-Zentor App njengomnikezeli we-chatbot
IZentor App isingathwa e-EU njalo yenza ukuxhumana lamakhasimende lezinqubo zebhizinisi kube okuzenzakalelayo kuzo zonke iziteshi eziyisithupha ezisebenzayo — kusukela empendulweni yokuqala kuze kube sekuqhubeni ngokwayo izikhathi ezimisiweyo lezicelo, kuya ngokuhlelwa.
- I-EU-hosting, elandela i-GDPR, i-DPA ngokucelwa
- I-omnichannel: i-webchat, i-WhatsApp, i-Telegram, i-SMS, i-imeyili lokufona nge-Zentor SIP-Voicebot — amachaneli ayisithupha alinganayo asetshenziswa bukhoma
- Isizinda solwazi se-RAG lokulayisha i-PDF lokuhlola iwebhusayithi
- Inketho ye-On-Premises kwiphakheji ye-Individuell
- Ukwenza i-n8n ngokuzenzakalelayo: ukubhukha izikhathi ezimisiweyo ngokuzimela, ukutshintsha/ukukhansela lokuqathanisa idatha lezinhlelo ezixhumanisiweyo
Imibuzo evame ukubuzwa ngabanikezeli be-chatbot
Kungani i-GDPR ibalulekile ku-chatbot?
Idatha yezingxoxo ivame ukuqukatha ulwazi lomuntu. Ukusetshenziswa kwalo kudinga isisekelo somthetho ngokwe-Art. 6 GDPR; nxa kulobudlelwano bokusetshenziswa kwedatha egameni lomunye, kudingeka futhi i-DPA ngokwe-Art. 28 GDPR. Ukusingathwa e-EU ngokwakho akusiso isibopho somthetho esijwayelekileyo, kodwa kungenye yezindlela ezivunyelweyo zokuvikela ekuthunyelweni kwedatha emazweni angaphandle.
Ingabe kulabanikezeli be-chatbot abakhethekileyo eJalimani?
Yebo. I-Zentor App iphathwa e-EU futhi inikeza i-DPA lokusetshenzwa kwedatha okuhambisana le-GDPR.
Umnikezeli we-chatbot wase-Jalimani ubiza malini?
I-Zentor App iqala nge-demo yamahala yezinsuku ezingu-14, emva kwalokho i-Starter kusuka ku-49 €/inyanga. Imininingwane ekhasini lamanani.
IZentor App isekela ziphi iziteshi?
I-webchat, i-imeyili, i-WhatsApp, i-Telegram, i-SMS lokufona kuye ngephakheji — amachaneli ayisithupha bukhoma.
Ngingayisebenzisa i-Zentor App on-premises?
Yebo. Ephakhejini ye-Individuell ukusebenza kwe-on-premises kuyenzeka.
Misa i-chatbot elandela i-GDPR
Linga i-Zentor App — umnikezeli we-chatbot one-EU hosting lokusebenza okulandela i-GDPR.