Ukuxhumana ngetelefoni
I-SIP-Voicebot njenge-add-on ongayibhuka — okungakwazi ukukusetha wena ngokwakho.
Ikhasi elithi „Ucingo – SIP-Voicebot esikhungweni sosizo" liphathelene nendawo yemisebenzi eshiwo ku-URL. Okuqukethwe okukhona kwengezwa ngenqubo yangempela, izimfuneko nemikhawulo eyaziwayo. Kusukela ngomhla ka-24.07.2026 i-SIP-Voicebot isebenza ihlukene ne-Zentor App esibonelweni se-SIP esihlukanisiwe nge-tenant ngayinye. Ukuvula nokuvala kwenziwa kuphela nge-Master-Admin. I-add-on ibiza ama-Euro angu-49 ngenyanga.
I-SIP-Voicebot isebenza esibonelweni sayo se-SIP esihlukanisiwe nge-tenant ngayinye futhi ihlukene ngokobuchwepheshe ne-Zentor App. Ukuvula nokuvala kwenziwa kuphela ku-Master-Admin. I-tenant ayikwazi ukuvula isishintshi socingo ngokwayo.
I-add-on `telefonbot_sip` ibiza ama-Euro angu-49 ngenyanga futhi ivulwa ngesandla. Ukusetha kuhlanganisa isibonelo se-SIP esiqondene ne-tenant nokwabiwa kwenombolo yocingo ehlosiwe nesisekelo solwazi. Indawo ye-tenant ebonakalayo isetshenziselwa ukusebenzisa nokubuka konke, hhayi ukulungiselelwa okuphelele komhlinzeki noma kwe-trunk.
Idatha yezingcingo nesimo kucutshungulwa ngokuxhumana okuhlosiwe phakathi kwe-Zentor nesistimu ye-SIP. Uma kuvela izinkinga, kufanele kubhalwe inombolo yocingo, isikhathi, isimo socingo ne-tenant ethintekayo. Ukufinyelela kwabahlinzeki, amaphasiwedi e-SIP nezimfihlo zangaphakathi ze-webhook akumele kube semibikweni yosekelo.
Ucingo lusebenza bukhoma, kodwa akufanele luboniswe njengesiteshi esilungiselelwa ngokuphelele ngokwakho. Izinguquko esibonelweni, ekuvulweni noma ekuxhumaneni kobuchwepheshe zenziwa yi-Zentor. Ngakho ukungabikho kwesishintshi se-tenant kuyinto elindelekile, hhayi indawo engaphelele.
Ngakho ekhasini elithi „Ucingo – SIP-Voicebot esikhungweni sosizo" kusebenza lokhu: umbhalo omfushane osetshenzisiwe unwetshwa ube ngumhlahlandlela othembekile, ngaphandle kokuthembisa imisebenzi engaphandle kwesimo somkhiqizo esiqinisekisiwe. Okunqumayo kuhlala kuyimithombo yamaqiniso eqinisekisiwe nokwabiwa komthwalo okubonakalayo phakathi kwe-tenant ne-Zentor. Uma kukhona ukungahambisani, kufanele njalo kubalulwe ncamashi le URL, i-tenant ethintekayo nesinyathelo esibonakele.
Lapho usebenza ne-„telefonie", isinyathelo ngasinye kufanele kuqala sihlolwe ngesimo sokuhlola esilawulwayo. Okubalulekile ukuthi isilungiselelo esibonakalayo, isimo sesistimu sangempela nomphumela olindelekile kuhambisane. Uma kukhona ukungahambisani, isikhathi esiqondile, i-tenant ethintekayo, isiteshi esisetshenzisiwe nomlayezo wephutha ongashintshiwe kuyasiza ekuhlaziyeni. Imininingwane yokungena, ama-token nokuqukethwe komuntu siqu akumele kufakwe kuma-screenshot noma emibhalweni yosekelo.