Sebenzisa ucingo (SIP-Voicebot)

Indlela ucingo olwakhiwe ngayo, ongakusetha wena ngokwakho — nokwenziwa yi-Zentor kuphela.

Kuhlolwe Kokugcina: 2026-10-01

Ucingo alusebenzi ku-Zentor ngokwayo, kodwa esixazululweni sayo se-SIP esihlukanisiwe ne-chatbot (i-Asterisk ne-PJSIP ne-ARI). I-tenant ngayinye ithola lapho isibonelo sayo se-SIP esihlukanisiwe — ayikho inqubo eyabelwana ngayo futhi ayikho ulayini owabelwana ngawo phakathi kwama-tenant. I-Zentor iyizinga lokulawula nokubonisa: i-Zentor inikeza imiyalelo, ilethe ulwazi nemikhawulo futhi ibonise imiphumela. Ukuqhuba ingxoxo kwangempela — ukubona inkulumo, ukulanda ulwazi, ukukhiqiza impendulo nokukhipha izwi — kwenziwa ngokuzimela yisibonelo se-SIP. Ucingo luyi-add-on ebhukwa ngokwehlukana futhi aluvulwa ngokuzenzakalelayo nephakheji.

Isinyathelo ngesinyathelo

  1. Cela i-add-on ibhukweUma ucingo lungabhukiwe ku-tenant yakho, ikhasi elithi „Telefonbot / SIP" libonisa isaziso esifanele. Ukubhuka kwenziwa yi-Zentor. Ngaphandle kwe-add-on ebhukiwe, imisebenzi yezingcingo ivinjiwe futhi ayikho idatha yokusetshenziswa eboniswayo.
  2. Gcina inombolo yocingoNgemva kokubhuka, endaweni ethi „Telefonbot / SIP" ufaka inombolo yakho yocingo (DID) bese uyilondoloza. Kule ndawo akusekho kukhetha umhlinzeki noma ubuchwepheshe — ukuxhumana kobuchwepheshe kusesixazululweni se-SIP esihlukile ngokuphelele.
  3. Linda ukwenziwa kusebenze yi-ZentorUkuhlinzekwa kwe-instance ehlukanisiwe ye-SIP kanye nokwenza kusebenze nokungasebenzi kwenziwa yi-Zentor kuphela; i-UI ikuveza ngokusobala. Ngamabomu akukho nkinobho yesevisi yodwa.
  4. Qaphela izindleko zemizuzu nomkhawuloIngxenye ethi „Izindleko zemizuzu" ibonisa izindleko ezisetshenzisiwe, umkhawulo, imizuzu nenani lezingcingo esikhathini samanje sokukhokhisa. Uma umkhawulo wezindleko ufinyelelwe, izingcingo ezintsha ziyavinjwa.
  5. Qala ucingo lokuhlolaUma ucingo lwakho luvuliwe, ungafaka inombolo yocingo futhi uyalele ukushaya ucingo. I-Zentor idlulisela umyalelo esibonelweni sakho se-SIP; i-Zentor ngokwayo ayakhi ukuxhumana. Izingcingo eziqhubekayo zingaqedwa kusuka kurekhodi lezingxoxo.
  6. Hlaziya irekhodi lengxoxoErekhodini lezingxoxo ubona ngocingo ngalunye ukuqondiswa, izinombolo ezibandakanyekile, isimo, ubude, izindleko nosuku. Lokhu okufakiwe kungukubonisa nje kwemiphumela i-instance yakho ye-SIP ebuyisela ngayo ku-Zentor ngemuva kokuphela kwengxoxo.

Umphumela olindelekile

Inombolo yakho yocingo igciniwe, i-Zentor inikeze i-instance yakho ehlukanisiwe ye-SIP umsebenzi, ulwazi nemikhawulo, futhi isimo, umphumela, ubude nezindleko zengxoxo ngayinye zibuya ngezibika-mphumela ze-instance zibuyele kurekhodi lakho lezingxoxo.

Amacala ajwayelekile amaphutha

Angikwazi ukunika ucingo amandla ngokwami.

Isizathu: Lokhu kuhlosiwe — ukwenza kusebenze nokukwenza kungasebenzi kugcinelwe i-Zentor kuphela, kungakhathaliseki ukuthi inombolo yocingo nokulungiswa sekugciniwe yini.

Isixazululo: Xhumana ne-Zentor uma nje ukulungiswa kwakho sekulungile.

Umsebenzi wokushaya ucingo uyahluleka ngesaziso sokuthi ayikho i-instance yocingo noma ayixhunyiwe.

Isizathu: Ku-tenant yakho asikakanikezwa isibonelo se-SIP esihlukanisiwe noma asikaxhunyiwe nesixhumi esifinyelelekayo.

Isixazululo: Lesi yisinyathelo sokuhlinzeka ohlangothini lwe-Zentor. Yazisa i-Zentor — akukho okumele kushintshwe ekulungiseni kwakho.

Izingcingo ezintsha ziyenqatshwa nakuba ucingo lusebenza.

Isizathu: Umkhawulo wezindleko wesikhathi samanje sokukhokhisa ufinyelelwe.

Isixazululo: Hlola indawo ethi „Izindleko zemizuzu". Ukuze umkhawulo ukhuliswe xhumana ne-Zentor.

Ngifuna ukudlulisela izingcingo „ngokufudumele" kumsebenzi (ukudluliselwa phakathi nengxoxo eqhubekayo).

Isizathu: Ukudluliselwa okufudumele phakathi nengxoxo eqhubekayo njengamanje akutholakali.

Isixazululo: Xoxa nge-Zentor ngesidingo sakho; engxoxweni, ukudluliselwa kumsebenzi kutholakala kungakhathalekile lokho.

Angisatholi ukukhethwa komhlinzeki noma isaziso sokulingisa ebekuchazwe ngaphambilini.

Isizathu: Ibhuloho locingo lakuqala, elalifakwe ku-Zentor, lisuswe ngokuphelele; ubuchwepheshe manje busesixazululweni se-SIP esihlukile.

Isixazululo: Lesi yisimo esihlosiwe samanje — inombolo yocingo, izindleko nerekhodi lezingxoxo kuhlala ku-Zentor, konke okobuchwepheshe kusesibonelweni sakho se-SIP.

Izihloko ezihlobene

← Buyela esigabeni