Sebenzisa ukufona (SIP-Voicebot)

Indlela ukufona okwakhiwe ngayo, lokho ongakumisa ngokwakho — lokho okwenziwa yi-Zentor kuphela.

Kuhlolwe kokugcina: 2026-10-01

Ezocingo kazisebenzi ku-Zentor uqobo, kodwa kusixazululo se-SIP esehlukileyo, esehlukaniswe lechatbot (Asterisk le-PJSIP le-ARI). Umqashi ngamunye uthola khona i-SIP instance yakhe ehlukanisiweyo — kakukho inqubo ehlanganyelwayo kumbe ulayini ohlanganyelwayo phakathi kwabaqashi. I-Zentor iyizinga lokulawula lokubonisa: i-Zentor inika imisebenzi, iletha ulwazi lemikhawulo njalo ikhombise imiphumela. Ukuqhutshwa kwengxoxo sibili — ukubona inkulumo, ukuthola ulwazi, ukwenza impendulo lokukhuluma — kwenziwa yi-SIP instance ngokwayo. Ezocingo kuyi-add-on ebhukhwa ngokwehlukileyo njalo kayivulwa ngokuzenzakalelayo lephakheji.

Isinyathelo ngesinyathelo

  1. Cela i-add-on ibhukhweNxa ezocingo zingabhukhwanga kumqashi wakho, ikhasi elithi „Ibhothi yocingo / SIP“ likhombisa isaziso esifaneleyo. Ukubhukha kwenziwa ngu-Zentor. Ngaphandle kwe-add-on ebhukhiweyo imisebenzi yokufonela ivaliwe njalo kakutshengiswa idatha yokusetshenziswa.
  2. Faka inombolo yocingoNgemva kokubhukha, esigabeni esithi „Telefonbot / SIP“ ufaka inombolo yakho yocingo (DID) ugcine. Kuleli qophelo akula nketho yomnikezeli kumbe yobuchwepheshe — ukuxhumana kwezobuchwepheshe kusesixazululweni se-SIP esihlukile ngokuphelele.
  3. Linda ukwenziwa kusebenze yi-ZentorUkunikezwa kwe-SIP-instance eyahlukanisiweyo kanye lokwenza kusebenze lokukhubaza kwenziwa yi-Zentor kuphela; i-UI ikubonisa ngokucacile lokho. Ngenhloso akula nkinobho ye-self-service.
  4. Gcina ubuke izindleko zemizuzu lomkhawuloIsigaba esithi „Izindleko zemizuzu“ sibonisa, ngesikhathi samanje sokubiliswa, izindleko ezisetshenzisiweyo, umkhawulo, imizuzu lenani lezingcingo. Nxa umkhawulo wezindleko ufinyelelwe, izingcingo ezintsha ziyavinjwa.
  5. Qalisa ucingo lokuhlolaNxa ukufona kwakho kusebenza, ungafaka inombolo yocingo ucele ucingo. I-Zentor idlulisela isicelo ku-SIP-instance yakho; i-Zentor uqobo kayakhi ukuxhumana. Izingcingo ezisaqhubeka zingaqedwa kusuka kurekhodi lengxoxo.
  6. Hlaziya irekhodi lengxoxoKulogi yengxoxo libona kulucingo ngalunye indlela, izinombolo ezithintekayo, isimo, isikhathi, izindleko losuku. Lokhu okungenisiweyo kuyisiboniso nje semiphumela ethunyelwa emuva kuZentor yi-SIP instance yenu ngemva kokuphela kwengxoxo.

Umphumela olindelekileyo

Inombolo yakho yocingo ifakiwe, u-Zentor usenike i-SIP instance yakho ehlukanisiweyo umsebenzi, ulwazi lemikhawulo, njalo isimo, umphumela, isikhathi lezindleko zengxoxo ngayinye kubuyela emlandweni wakho wezingxoxo ngemibiko yemiphumela ye-instance.

Amacala amaphutha avamileyo

Angikwazi ukwenza ukufona kusebenze ngokwami.

Isizathu: Lokhu kuhlosiwe — ukwenza kusebenze lokukhubaza kugodliwe kuphela ku-Zentor, kungakhathaliseki ukuthi inombolo yocingo lokulungiselelwa sekumisiwe yini.

Isixazululo: Xhumana le-Zentor nxa ukulungiselelwa kwakho sekulungile.

Isicelo sokufona siyehluleka ngesaziso sokuthi akula i-instance yokufona ekhona kumbe exhunyiweyo.

Isizathu: Kumqashi wakho kakukalungiswa i-SIP instance ehlukanisiweyo, kumbe kayikaxhunywa lesixhumanisi esifinyelelekayo.

Isixazululo: Lesi yisinyathelo sokunikeza ohlangothini lwe-Zentor. Yazisa i-Zentor — akula okudingeka kushintshwe ekulungiselelweni kwakho.

Izingcingo ezintsha ziyaliwa yize ukufona kusebenza.

Isizathu: Umkhawulo wezindleko wesikhathi samanje sokubiliswa ufinyelelwe.

Isixazululo: Hlola isigaba esithi „Izindleko zemizuzu“. Ukukhulisa umkhawulo, xhumana le-Zentor.

Ngifuna ukudlulisela izingcingo „ngokufudumeleyo“ kumsebenzi (ukudluliselwa phakathi kwengxoxo eqhubekayo).

Isizathu: Ukudluliselwa okufudumeleyo phakathi kwengxoxo eqhubekayo okwamanje kakutholakali.

Isixazululo: Xoxa lo-Zentor ngesidingo sakho; engxoxweni yokubhala ukudluliselwa kumsebenzi kuyatholakala kungelandaba lalokhu.

Angisayitholi inketho yomnikezeli echazwe ngaphambilini kumbe isaziso sokulingisa.

Isizathu: I-telephony bridge yangaphambili, eyayifakwe ku-Zentor, isisusiwe ngokuphelele; ubuchwepheshe manje busesixazululweni se-SIP esihlukile.

Isixazululo: Lesi yisimo esifunwayo samanje — inombolo yocingo, izindleko lomlando wezingxoxo kuhlala ku-Zentor, konke okobuchwepheshe kuku-SIP instance yakho.

Izihloko ezihlobene

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