I-AI-chatbot yezindawo zokudlela — yamukela ukubhukisha, esikhundleni sokuphuthelwa izicelo
Ngesikhathi somsebenzi wasemini noma ngoLwesihlanu kusihlwa izicelo zokubhukisha ziyanqwabelana, kuyilapho ikhishi nesevisi kumatasa kakhulu. I-Zentor App yamukela lezi zicelo nge-Webchat, i-WhatsApp, i-imeyili, i-Telegram, i-SMS nocingo (nge-Zentor SIP-Voicebot), ihlole ukutholakala, ibhuke itafula, iqinisekise ukubhukisha futhi ikhumbuze isivakashi ngesikhathi — ukuze iqembu lakho lihlale esitofini nasekhawunteni, esikhundleni sokuzula phakathi kwezivakashi nemilayezo.
Izicelo ezivamile nezinselele ezindaweni zokudlela
Izicelo zokubhukha itafula azifiki ngokuhlelekile — ziqoqana ngqo lapho ikhishi nabasebenzi besevisi benamandla amancane okwamukela olunye ucingo. Phakathi naleso sikhathi, izivakashi zibuza ngamahora okuvula, imenyu, izinto ezibangela ukungezwani nomzimba, ama-voucher noma ukudla okuthathwayo, zifuna ukubhukhela iqembu labantu abayishumi nambili noma zibuza ngomcimbi. Isicelo ngasinye esingaphenduliwe singase sibe ukubhukha okulahlekile — futhi ucingo ngalunye oluphuthelwe ngesikhathi sokuxakeka lubiza imali engenayo engeke inxeshezelwe kalula yisisebenzi esengeziwe ocingweni.
IZentor App iphatha ngqo lezi zicelo eziphindaphindayo kodwa ezincike esikhathini — ngendlela ehlelekile, itholakala ubusuku nemini, futhi ngesiteshi isivakashi esisithandayo.
Inqubo yokubhukisha — kusukela esicelweni kuya esikhumbuzweni
Isibonelo: isivakashi sibhala umlayezo ngoLwesihlanu ntambama ukuze sibekise itafula ngoMgqibelo kusihlwa. Nansi indlela inqubo eqhubeka ngayo ngqo ku-Zentor App:
- Step 1: Umlayezo (i-Webchat, i-WhatsApp, i-imeyili noma ucingo nge-Zentor SIP-Voicebot) ufika ngesiteshi esikhethwe yisivakashi — i-Zentor App ibona indawo yokudlela nendawo (uma kunamagatsha amaningi).
- Step 2: Umsizi ubuza usuku, isikhathi nenani labantu.
- Step 3: Izifiso ezikhethekile ziyaqoqwa — isib. indawo eseduze nefasitela, isihlalo sezingane noma isenzakalo esifana nosuku lokuzalwa.
- Step 4: Ukutholakala kwesikhathi esifiswayo kuyahlolwa — esistimini yokubhukisha exhunyiwe noma ekuphathweni kwezikhathi zokubonana kwangaphakathi.
- Step 5: Uma itafula litholakala, iZentor App yenza ukubhuka futhi ikufake ohlelweni.
- Step 6: Isivakashi sithola isiqinisekiso ngesiteshi esisetshenzisiwe.
- Step 7: Ngaphambi kwesikhathi sokubonana, i-Zentor App ithumela isikhumbuzo — lokhu kunciphisa ngokuzwakalayo abangafiki.
- Step 8: Uma isivakashi sifuna ukushintsha noma ukukhansela ukubhuka, i-Zentor App icubungula isicelo ngesiteshi esifanayo futhi ibuyekeze isiqinisekiso nesikhumbuzo.
Uma lingekho itafula elifanele noma kuyisicelo esikhethekile esiyinkimbinkimbi, iZentor App idlulisela isicelo ethimbeni lakho ngendlela ehlelekile.
Lokho i-chatbot ye-AI ekwenzayo ngaphezu kokubhuka
Kuphendulwa kusuka esisekelweni sakho solwazi — kanye nemibuzo ngezitsha ezithile, okunikezwayo kosuku noma amanani.
Idlulisela kuphela ulwazi lwama-allergen olugcinwe nguwe — akukho seluleko sezempilo.
Iphendula imibuzo mayelana namavawusha futhi yamukele izicelo ze-take-away.
Iqoqa inani labantu nezifiso zamaqembu amakhulu, bese ibhuka noma idlulisela ethimbeni lakho.
Iqoqa izicelo zemikhosi nemicimbi ngendlela ehlelekile bese izidlulisela ukuze kuhlelwe ngokuqondene nomcimbi.
Iqoqa izindaba ngendlela ehlelekile bese izidlulisela ngokuqondile ethimbeni lakho — esikhundleni sokuphoqa izimpendulo ezizenzakalelayo.
Iphendula izicelo zezivakashi zamazwe ngamazwe ngolimi lwazo, uma nje lokho kufakwe esisekelweni solwazi.
Ithumela izikhumbuzo ezizenzakalelayo ngaphambi kwesikhathi esibhukiwe ukuze kuncishiswe abangafiki.
Zonke iziteshi izivakashi ezingafinyelelwa ngazo
Izivakashi kudala zingasabhukisi ngocingo kuphela. I-Zentor App yamukela izicelo nge-Webchat, i-imeyili, i-WhatsApp, i-Telegram, i-SMS nocingo oluzenzakalelayo nge-Zentor SIP-Voicebot futhi izicubungule ngenqubo efanayo ehlelekile.
Nocingo lungasetshenziswa njengesiteshi esilinganayo ngeZentor SIP-Voicebot — ngazo zonke iziteshi eziyisithupha, indawo yakho yokudlela ayisagejwa yisicelo ngisho nangezikhathi ezimatasa esitofini noma e-counter.
Izinzuzo ezibambekayo zebhizinisi lakho
Ngesikhathi ikhishi nabasebenzi bematafula bematasa, iZentor App iphatha izicelo zokubhuka ezingenayo nge-webchat, WhatsApp, i-imeyili, Telegram ne-SMS — esikhundleni sokuthi zishiywe zingaphendulwanga.
Iziqinisekiso zokubhuka ezizenzakalelayo zikhulula ithimba lakho ekushayeleni emuva okuphindaphindayo nasemaphepheni amanothi.
Izikhumbuzo ezizenzakalelayo ngaphambi kwesikhathi esibhukiwe zinciphisa ukubhuka okungafikelwa kanye namatafula angenalutho.
Izicelo ezingena ngaphandle kwamahora okuvula noma ngesikhathi sokusiza izivakashi azilahleki, kodwa ziqoqwa ngendlela ehlelekile.
Ukuhlanganiswa nezidingo
Uma usuvele usebenzisa isistimu yokubhukisha, i-Zentor App ingalanda ukutholakala futhi idale, ishintshe noma ikhansele ukubhukisha ngqo esistimini yakho ekhona ngama-workflow e-n8n nokuxhumana kwe-API (iphakheji ye-Individuell).
Uma kungekho sistimu ekhona, ukuphathwa kwezikhathi zokubonana kwangaphakathi kwe-Zentor App kuthatha ukuhlolwa kokutholakala nokubhukisha — ngaphandle kokuxhumana okwengeziwe kwesofthiwe. Amahora okuvula, imenyu, izaziso zama-allergen neminye imininingwane kufakwa esisekelweni solwazi futhi kutholakala ngokushesha kumsizi.
Imibuzo evame ukubuzwa nge-chatbot ye-AI yezindawo zokudlela
Ingabe i-chatbot ye-AI ingabhuka amatafula endaweni yami yokudlela ngokwayo?
Yebo. Ngaphakathi kwezinqubo ozilungiselele, iZentor App ihlola ukutholakala, ibhuke itafula, ithumele isiqinisekiso futhi ikhumbuze isivakashi ngaphambi kwesikhathi esibhukiwe. Uma kuxhunywe uhlelo lokubhuka olukhona, ukuhlola ukutholakala nokubhuka kwenzeka ngqo kulolo hlelo ngama-workflow e-n8n noma nge-API. Uma kungekho ukuxhumeka, lo msebenzi wenziwa ukuphathwa kwezikhathi zokubonana okwakhelwe ngaphakathi kweZentor App.
Ingabe umsizi we-AI uyazamukela nezingcingo zokubhuka?
Yebo. I-Zentor App icubungula izicelo zokubhukisha ngeziteshi eziyisithupha ezilinganayo: i-Webchat, i-imeyili, i-WhatsApp, i-Telegram, i-SMS nocingo nge-Zentor SIP-Voicebot — ngazo i-Zentor App ibuza usuku, isikhathi nenani labantu futhi iqhube ukubhukisha kuze kube sekupheleni.
Ingabe i-chatbot ingaphendula imibuzo mayelana nemenyu nama-allergen?
IZentor App iphendula imibuzo mayelana namahora okuvula, imenyu, izitsha neminikelo isebenzisa isisekelo solwazi osigcinile. Mayelana nama-allergen, umsizi udlulisela kuphela ulwazi olugcinwe nguwe — lokhu kungukudlulisela ulwazi kuphela, hhayi iseluleko sezempilo noma sezokudla. Uma kunokungaqiniseki, umsizi uthumela isivakashi ethimbeni lakho.
Kwenzekani uma kukhanselwa noma kunezicelo zokushintsha?
Izivakashi zingashintsha noma zikhansele ukubhuka ngesiteshi esifanayo ezabhuka ngaso ekuqaleni. I-Zentor App iqhathanisa isicelo nokubhuka okukhona, ihlole futhi ukutholakala uma kuhlehliswa isikhathi sokubonana futhi ibuyekeze isiqinisekiso nesikhumbuzo ngokufanele.
I-chatbot iziphatha kanjani izikhalazo noma izicelo zokushayelwa emuva?
IZentor App iqoqa izikhalazo nezicelo zokushayelwa emuva ngendlela ehlelekile — kanye nemininingwane efanele ngodaba — bese izidlulisela ethimbeni lakho, esikhundleni sokuphoqa impendulo ezenzakalelayo. Ngale ndlela alukho ulwazi olulahlekayo, futhi ithimba lakho lingalandelela ngokuqondile.
Ingabe iZentor App ingaphatha nokubhuka kwamaqembu nezicelo zemicimbi?
Yebo. Ukubhukisha kwamaqembu nezicelo zemicimbi (isib. imigubho noma imicimbi yezinkampani) kuqoqwa nemininingwane edingekayo — inani labantu, usuku, uhlaka olufiswayo. Kuya ngokulungiselelwa, i-Zentor App ibhuka isicelo ngqo noma isidlulisele eqenjini lakho ukuze kuvunyelwane ngokwezifiso.
I-chatbot ye-AI yezindawo zokudlela ibiza malini kuZentor App?
I-Zentor App iqala nge-demo yamahhala yezinsuku ezingu-14. Uhlelo lwe-Starter lubiza u-49 € ngenyanga (i-AI-chatbot, i-Webchat, isizinda esingu-1) kanye no-49 € wokusetha. I-WhatsApp, i-Telegram, i-SMS nokuxhumana kwamasistimu kungamamojula engeziwe kuphakheji ye-Individuell — alungiselelwa ngokukhululekile, kufika ku-899 € ngenyanga, ukusetha kufika ku-399 €, isiphakamiso ngaphambi kokukhokha. Ucingo luyatholakala njengesiteshi esilinganayo nge-Zentor SIP-Voicebot.
Zama iZentor App izinsuku ezingu-14 ngenqubo yangempela yebhizinisi lakho
Isibonelo ngokubhuka amatafula noma izicelo zokushayelwa emuva — mahhala, ngaphandle kwesibopho, kuphela ngokuzenzakalelayo. Sikukhombisa ukuthi inqubo yokubhuka ilungiselelwa kanjani ngqo endaweni yakho yokudlela.