Zentor App inobata mameseji anopinda, inopindura mibvunzo, inoongorora zvikumbiro, inobhuka misangano kana nzvimbo uye inoita maitiro akatsanangurwa kusvika pakupera kana zvichidiwa — zvichitevedza GDPR uye zvichichengetwa muEU.

Zentor App ipuratifomu yeAI yakavakwa nezvikamu yekuita otomatiki kukurukurirana nevatengi nemaitiro ebhizinesi. Sisitimu inogamuchira zvikumbiro kuburikidza neWebchat, email, WhatsApp, Telegram, SMS nerunhare (kuburikidza neZentor SIP-Voicebot), inonzwisisa chido, inoita matanho emaitiro akarongerwa izvozvo uye inoperekedza nyaya kusvika pakupera kana zvichidiwa — zvichitevedza GDPR, ichichengetwa muEU uye kana zvichidiwa On-Premises.
AI chatbot haingopinduri mibvunzo chete: zvichienderana nemarongero nemasisitimu akabatanidzwa, Zentor App inobhuka misangano nenzvimbo, inotumira kusimbiswa nezviyeuchidzo, inobata shanduko nekukanzurwa uye inovandudza masisitimu akabatanidzwa kuburikidza nema workflows en8n. Nyaya dzakaoma chete kana dzakatsanangurwa zvisina kujairika ndidzo sisitimu inoendesa kuchikwata chenyu.
Kubva kuAI chatbot kuburikidza neomnichannel inbox kusvika kun8n automation — sarudzo yezvivakwa zvakakosha kubva muzvikamu zvikuru 18 zvose zveZentor App.
Chatbot yakangwara yakavakirwa padura renyu reruzivo. Inopindura zvikumbiro zvevatengi masikati nousiku. Inogona kudzidziswa nemagwaro enyu, FAQ neruzivo rwezvigadzirwa.
Mameseji ose kubva kuWhatsApp, Telegram, SMS, email, Webchat nerunhare muinbox imwe yepakati. Hapana kuchinja chaneli, hapana ruzivo runorasika.
Dura reruzivo rakarongeka reAI chatbot. Magwaro, zvinyorwa neFAQ zvinoiswa muindex uye zvinopihwa chatbot semamiriro.
Ma workflows en8n akabatanidzwa anotarisa data mumasisitimu akabatanidzwa, anotangisa zviito uye anoita otomatiki matiketi, kuwiriranisa CRM, zviziviso nemaitiro ebhizinesi akaoma pasina kodhi.
Runhare ichaneli yakaenzana nedzimwe kuburikidza neZentor SIP-Voicebot — rinosangana semamwe machaneli ose muOmnichannel-Inbox imwe chete.
Tarisa nguva dziripo, bhuka misangano kana nzvimbo, tumira kusimbiswa nezviyeuchidzo, bata shanduko nekukanzurwa — otomatiki pamachaneli ose akabatanidzwa.
AI chatbot inoendesa kuchikwata chenyu chete nyaya dzakaoma kana dzakatsanangurwa zvakajeka zvisina kujairika — pamwe nemamiriro ose ehurukuro, pasina kumirira.
Kudzora mukana kunoenderana nezvinzvimbo (RBAC) nezvinzvimbo zveAdmin neMushandi. Chinzvimbo chimwe nechimwe chinowana chaizvo mvumo dzakagadzirirwa mabasa acho.
Hutano hwenguva chaiyo, nhamba dzekushandiswa, kushanda kwemachaneli nemhando yebhoti — zvakarongwa mumadashboard.
Kunyoresa, mapurani, kukwidza nekudzikisa, nhoroondo yemainvoyisi — zvakabatanidzwa zvizere mubackend.
Kukurukurirana nevatengi paOmnichannel zvinoreva kuti: machaneli ose ekukurukurirana ekambani anounganidzwa papuratifomu imwe chete. Vatengi vanobata makambani nenzira dzakasiyana — paWebchat pawebhusaiti, paWhatsApp, Telegram, SMS, email kana runhare kuburikidza neZentor SIP-Voicebot. Pasina Omnichannel-Inbox yepakati, pano mune kuparadzana: chaneli imwe neimwe inobatwa yoga, zvikumbiro zvinorasika, nguva dzekupindura dzinowedzera.
Ne Inbox yeOmnichannel mameseji ose anopinda anosangana papeji imwe chete. Vamiriri vanoona nhoroondo yakazara yehurukuro pamachaneli ose uye vanopindura zvakananga — pasina kuchinja pakati pemidziyo. AI Chatbot inobata zvikumbiro zvakajairika nemaitiro akatsanangurwa otomatiki; nyaya dzakaoma chete kana dzakatsanangurwa zvisina kujairika ndidzo dzinoendeswa kuchikwata kuburikidza nekuendesa kumunhu.
Mawidget eWebchat anogona kuiswa zvakananga muwebhusaiti yekambani uye anoonekwa pakarepo nevashanyi. WhatsApp inobvumira kukurukurirana kwemunhu pafoni — pasina kudhawunirodha app. Telegram inopa sarudzo dzemameseji dzinokurumidza kumapoka evashandisi vane ruzivo rwehunyanzvi. SMS inoramba iri chaneli yakavimbika yezviziviso zvipfupi zvemamiriro nekusimbiswa, kunyangwe pasina Indaneti. Email yakakodzera mhinduro dzakadzama, kutumira magwaro nezvikumbiro zvepamutemo. Runhare kuburikidza neZentor SIP-Voicebot runobvumira kubata mafoni otomatiki. Zentor App inogamuchira mameseji kubva kumachaneli ose matanhatu panguva imwe chete — chikwata chenyu chinoona zvose papeji imwe chete iri nyore kunzwisisa.
AI chatbot yeZentor App inopindura zvikumbiro zvevatengi otomatiki uye masikati nousiku. Hwaro idura reruzivo rakabatanidzwa: magwaro, tsananguro dzezvigadzirwa, zvinyorwa zveFAQ nezviri zverubatsiro zvinonyorwa zvakarongeka, zvinoiswa muindex uye zvinopihwa AI chatbot semamiriro. Kana dura reruzivo rakazara, AI chatbot inopindura zvikumbiro zvevatengi zvakarurama uye zvinobatsira zvakanyanya. Mashandiro akadzama ekuita kwakavakirwa paRAG anoratidzwa papeji re Chatbot ine dura rayo reruzivo.
Kana chikumbiro chichipfuura kugona kweAI chatbot kana munhu wekutaura naye achidiwa, basa rekuendesa kumunhu rinotanga kushanda: AI chatbot ine kuendesa kumunhu inoendesa hurukuro kumumiririri ari munhu pasina kukanganisa — pamwe nemamiriro akazara ehurukuro, pasina kudzokorora chido.
Zentor App inobatanidzawo ma workflows en8n ekuita maitiro otomatiki: zvikumbiro zvevatengi zvinopinda zvinogona kurongwa otomatiki, kuendeswa kuzvikwata zvakakodzera uye kutumirwa kumasisitimu ekunze. Kubatanidzwa kweAI chatbot, kukurukurirana nevatengi paOmnichannel neotomatiki dzen8n kunogadzira puratifomu yakazara yesevhisi yevatengi yemazuva ano.
Kungava Webchat, email, WhatsApp, Telegram, SMS kana runhare — nyaya imwe neimwe inofamba nemaitiro akarongeka akafanana, kusvika yapera kana yaendeswa kumushandi.
Mutengi anonyora kana kufona pane imwe yemachaneli matanhatu akabatanidzwa (semuenzaniso WhatsApp, Webchat, email kana runhare kuburikidza neZentor SIP-Voicebot).
Zentor inonyatsoziva chikumbiro, mutauro, mamiriro ezvinhu neruzivo rwunodiwa.
Zentor inopindura mibvunzo, inosarudza kuti nyaya inokodzera here, uye inoita zviito zvakatsanangurwa.
Zentor inobhuka, inosimbisa, inonyevera, inogadziridza masystem kana kutanga maitiro anotevera.
Nyaya dzakaoma chete kana dzakatsanangurwa zvisina kujairika ndidzo dzinoendeswa kuvashandi.
Pazvikumbiro zvakarongeka zvinogona kugadzirirwa Ma-workflow e n8n zvinotora data kubva kumasisitimu ekunze, zvinobhuka misangano kana nzvimbo uye zvinotangisa zviito mumidziyo yakabatanidzwa — semuenzaniso zvitoro zvezvinhu, nguva dzemisangano kana mamiriro eodha. Kana nyaya yakaoma zvakanyanya kana yakatsanangurwa zvakajeka sechisina kujairika, Zentor inoendesa hurukuro kuburikidza ne Kuendesa kumunhu kumumiririri aripo — pamwe nenhoroondo yakazara yehurukuro pamachaneli ose.
Nenzira iyi kunouya kushanda pamwe kusina kukanganisa pakati pemaitiro otomatiki nesevhisi yevatengi inoitwa nevanhu. Mhedzisiro: nguva dzekupindura pfupi, basa rinodzokororwa nemaoko shoma uye nyaya zhinji dzinopedzwa zvizere.
Pasina puratifomu yepakati, makambani mazhinji anova nezvikamu zvekukurukurirana zvakaparadzana: WhatsApp inotarisirwa nemushandi mumwe, maemail anofamba neinbox yakaparadzana, zvikumbiro zveWebchat zvinosvika muchishandiso chechitatu. Chaneli imwe neimwe inoda kupinda kwayo, maitiro ayo nepfupiso dzayo. Zvikumbiro zvinorasika, nguva dzekupindura dzinowedzera, vatengi vanofanira kutsanangura chido chavo kakawanda. Izvi zvinotora nguva — kumativi evatengi nekuchikwata.
Iyo Omnichannel-Inbox yeZentor App inounganidza mameseji ose anopinda — pasinei nechaneli — papeji imwe chete. Vamiriri vanoona nhoroondo yakazara yekukurukurirana kwemutengi pamachaneli ose. Kukwidziridza, kuendesa nekuchinja kwemamiriro zvinogona kuteverwa nechikwata chose. Kuchinja midziyo kushoma kunoreva kukanganisa kushoma, nguva dzekupindura dzinokurumidza neruzivo rwevatengi rwakafanana pane dzose nzvimbo dzekubatana.
Zentor App inoshandiswa pamaseva ari muEU. Infrastructure yepuratifomu inogara mukati meEU; kana kugadzirisa kweAI yekunze kana kutumira SMS (Twilio) kwakabatidzwa, dzimwe data dzinotumirwa kuUSA zvichibva pazvisungo zvechibvumirano zvakajairwa zveEU (SCC), kunze kwekunge nzira yeOn-Premises ine modhi yemunzvimbo yasarudzwa. Iyo AI chatbot inoteerera GDPR inotsigira kuchengetedzwa kwedata kuburikidza nehunyanzvi (Privacy by Design), Audit-Logging, kuvharidzira kweTLS nekuchengetwa kwedata kwakaparadzaniswa patenant imwe neimwe.
Kumakambani ane zvinodiwa zvemitemo zvakasiyana, Zentor App inopa pachikumbiro Kuiswa munzvimbo yenyu (on-premises) — puratifomu yose inoshanda muzvivakwa zvekambani pachayo, pasina kuvimba necloud uye nekudzora kuzere pamusoro pedata. Kugadzirirwa kunoitwa panguva yehurukuro yezano uye parizvino kuri kutangwa. Kungava kuchengetwa muEU kana On-Premises: ruzivo rwevatengi runoramba ruri pazvinofanira.
Zentor App inopawo sarudzo dzekuchengetedzwa kwedata dzinorongwa patanho retenant: nguva dzekuchengetedza, mabasa ekuburitsa nekuderedza data zvichienderana nechaneli. Nokudaro kushanda kwechatbot kunogona kuenderana nemitemo yemukati nezvinodiwa zvekunze zvichitevedza kuchengetedzwa kwedata. Ruzivo nezvekuitwa kwehunyanzvi kweGDPR runowanikwa papeji re AI chatbot inoteerera GDPR. Mitengo nemapaketi aripo zvinowanikwa pa peji remitengo.
Zentor App ipuratifomu yeMulti-Tenant-SaaS yekukurukurirana nevatengi kunoitika otomatiki. Yakakodzera makambani anogamuchira zvikumbiro zvakawanda zvevatengi zuva nezuva pamachaneli akawanda uye anoda kuzvibata zvakarongeka. Mashandisirwo akajairika zvikwata zvesevhisi yevatengi mu Mabhizinesi epakati, anotarisira kukura Makambani makuru (Enterprise) pamwe chete ne Maajenzi edigitari, anoshandisa mhinduro dzeAI chatbot dzevatengi vawo.
Zentor App inokodzera zvikuru Vapi vemasevhisi ane zvikumbiro zvakawanda — semuenzaniso muIT-Support, zvivakwa, zano kana mabasa emaoko. Makambani aya anogamuchira zvikumbiro zvakawanda zvakafanana zuva nezuva, zvinogona kuitwa otomatiki zvakanyanya nedura reruzivo rinochengetwa zvakanaka. Zentor App inobatsira kukudza kukurukurirana nevatengi pasina kuwedzera vashandi, ichichengeta mhando yesevhisi yakagadzikana.
Pamusoro pezvo, Zentor App inopa mashandisirwo akanangana nemakambani edzimba, magaraji emotokari nezvitoro zvepamhepo: vatarisiri vezvivakwa vanoita otomatiki zvikumbiro zvinodzokororwa zvevanoroja ne Chatbot yeindasitiri yedzimba, magaraji emotokari anobhuka misangano uye anoendesa nyaya dzakaoma sezvikumbiro zvetuning kuburikidza ne Chatbot ine kuendesa kumunhu kumukuru wegaraji (Ongororo yakazara: AI chatbot yemashopu ekugadzirisa motokari), nepo vatengesi vepaindaneti vachiwana mibvunzo yezvigadzirwa, kutumira nekudzosa kuburikidza ne AI Chatbot yemashopu ane internet zvichipindurwa otomatiki. Makambani anoda kuwana vatengi vatsva kuburikidza newebhusaiti yavo anoshandisa Chatbot yekuwana vatengi vanotarisirwa , inotaura nevashanyi isati yamirira uye inonyora ruzivo rwekubata zvakaongororwa.
Puratifomu inobvumira kushandisa ma-tenant akawanda rimwe nerimwe riine marongero aro, dura reruzivo nebranding. Tenant imwe neimwe ine AI chatbot yayo, kukurukurirana kwayo nevatengi paOmnichannel neotomatiki dzayo dzen8n — zvakaparadzaniswa zvachose uye zvakachengeteka. Mibvunzo inowanzobvunzwa nezvepuratifomu inopindurwa ne FAQ; kuti muwane zvakadzama pamusoro peAI chatbot, tarisai Gwara reAI chatbot.
Iyo Live Demo inoratidza puratifomu ichishanda — pasina kunyoresa. Nokudaro munogona kuona kuti AI chatbot inopindura sei zvikumbiro, Omnichannel-Inbox yakarongwa sei uye puratifomu inopa sarudzo dzipi dzemarongero.
Pa Ongororo yemitengo makambani anowana pfupiso yemapaketi aripo — Demo, Starter neYakagadzirirwa. Zentor App yakavakwa nezvikamu: munotanga nemabasa anodiwa chaizvo nekambani yenyu, uye munogona kuwedzera mamwe machaneli, otomatiki nezvikamu zvemaitiro sezvamunoda. Starter rine domain imwe, dura reruzivo reAI newidget yeWebchat; paketi reYakagadzirirwa rinopawo zvikamu zvinosarudzwa pachena seOmnichannel-Inbox, WhatsApp, Telegram, SMS, kubatanidza karenda neotomatiki dzakawedzerwa. Runhare runogona kuwedzerwa kuburikidza neZentor SIP-Voicebot (kugadzirira kwakasiyana kunoitwa neZentor).
Ane chido chekutanga kuzviziva, anogona kuwana mu Gwara reAI chatbot Zvinyorwa pamusoro pemamiriro ekushandisa, zvinodiwa neGDPR, kuenzanisa mitengo nenhanho dzekuisa mukushanda. Mibvunzo inowanzobvunzwa inopindurwa ne Ongororo yeFAQ.
Kutanga kunotanga nemashandisirwo chaiwo: chaneli imwe yekukurukurirana, bazi rimwe, nyaya imwe yechatbot. Kubva ipapo puratifomu inogona kuwedzerwa zvishoma nezvishoma kumamwe machaneli, ma-tenant nematanho eotomatiki. Zentor App yakagadzirirwa kukura pamwe nezvinodiwa nekambani — pasina kuchinja sisitimu, pasina kurasikirwa nedata.
Sarudzai pekutangira — AI chatbot, Omnichannel-Inbox, kuchengetedzwa kwedata, mitengo kana magwaro ezano: