Chatbot yeAI yevatengesi vemotokari —
kubva pakubatana kwekutanga kusvika pamusangano wekutengesa
Vanofarira vanobata nezvemotokari itsva, dzakashandiswa, kuedza kutyaira nekutsinhanisa motokari — paWebchat, WhatsApp, Telegram, SMS kana email, kunyangwe manheru nepakupera kwevhiki. Zentor App inogamuchira chikumbiro, inoziva chido, inotarisa nekubhuka misangano yakakodzera, inoisimbisa, inoyeuchidza nguva ichiri kure uye inogadzirira nyaya yechikwata chenyu chekutengesa — kana paine kufarira kutenga chaiko, inoendesa kumutengesi ane basa racho.
Mafambiro echikumbiro chemotokari kwamuri
Zvichienderana nemarongero nemasisitimu akabatanidzwa, Zentor App inoita chikumbiro chemotokari semaitiro akatsanangurwa kusvika pahurukuro yekutengesa yakagadzirirwa:
Nyora ruzivo rwemotokari nerwemutengi
PaWebchat, WhatsApp kana email, Zentor App inogamuchira chikumbiro uye inonyora motokari inofarirwa neruzivo rwekubata rwemunhu anofarira.
Ziva nyaya
Zentor App inoona kana iri nyaya yekufarira motokari itsva, motokari yakamboshandiswa, kuedza kutyaira kana kupa motokari yekare sechikamu chemubhadharo.
Tarisa musangano
Pazvido zvine chekuita nemusangano, kuwanikwa kwemisangano yakakodzera kunotariswa muchikamu chemisangano (chikamu chekuwedzera muPakeji Yakagadzirirwa).
Bhuka musangano
Musangano wakakodzera unobhukwa, pasina kudiwa kwesevhisi yekarenda yekunze.
Simbisa musangano
Munhu anofarira anogamuchira kusimbiswa otomatiki kwemusangano wakabhukwa.
Yeuchidza nenguva
Musangano usati waitika, Zentor App inotumira chiyeuchidzo kuderedza misangano isingaitike.
Gadzirira nyaya kuchikwata chekutengesa
Ruzivo rwose rwakanyorwa rwakagadzirira zvakarongeka muinbox yeZentor App. Kana paine kufarira kutenga chaiko, Zentor App inoendesa nyaya pamwe nenhoroondo yehurukuro kumutengesi ane basa racho.
Nzira iyo Zentor App inotsigira nayo mutengesi wenyu wemotokari
Pindura zvikumbiro zvemotokari itsva nedzakashandiswa
Mibvunzo yakajairika pamusoro pemamodhi, mhando dzezvakashongedzwa nemaitiro Zentor App inoipindura kubva mudura renyu reruzivo — pasina kugadzira mitengo yenguva chaiyo. Pamibvunzo chaiyo yekuwanikwa, inoendeswa kuchikwata chenyu.
Nyora zvakarongeka kuedza kutyaira nekupa motokari yekare semubhadharo
Motokari inofarirwa, nguva inodiwa yemusangano, ruzivo rwekubata nechido chekutsinhanisa motokari kana chiripo zvinobvunzwa zvakarongeka uye zvinoiswa serekodhi muinbox yeZentor App — mutengesi wenyu anotanga akagadzirira.
Pfuudza kufarira chikwereti
Zentor App inoziva zvikumbiro zvemari yechikwereti uye inozviendesa kumupi wezano wezvemari ane basa racho — nenhoroondo yakazara yehurukuro.
Tarisa, bhuka, simbisa, yeuchidza misangano
Chikamu chemisangano (sechikamu chekuwedzera muPakeji Yakagadzirirwa) chinotarisa nguva dziripo, chinobhuka musangano, chinousimbisa uye chinoyeuchidza munhu anofarira nguva ichiri kure — pasina sevhisi yekarenda yekunze.
Kuendesa kumutengesi
Kana paine kufarira kutenga chaiko kana zano rakasiyana richidiwa, Zentor App inoendesa kuchikwata chenyu pasina kukanganisa. Mutengesi anoona hurukuro yakaitika uye anogona kupinda pasina ruzivo runorasika.
WhatsApp, Webchat, Telegram, SMS, email nerunhare muinbox imwe
Machaneli ose matanhatu ari kushanda — WhatsApp, Webchat, Telegram, SMS, email nerunhare kuburikidza neZentor SIP-Voicebot — anosangana zvakaenzana muOmnichannel-Inbox yeZentor App. Hapana kuchinja inbox, hapana kontakiti inorasika — zvikumbiro zvose panzvimbo imwe.
Zvikumbiro zvishoma zvinorasika kunze kwenguva dzekuvhura
Chikamu chikuru chezvikumbiro zvemotokari chinouya manheru, pakupera kwevhiki kana kunze kwenguva dzekuvhura dzechitoro chenyu chemotokari — kazhinji zvisingapindurwi kusvikira kufarira kwadzikira. Nguva dzekuvhura, ruzivo rwenzvimbo nemibvunzo yakajairika yemotokari Zentor App inozvipindura otomatiki masikati nousiku. Nokudaro chikwata chenyu chekutengesa chinowana ruzivo rwakazara rwevanofarira nekukurumidza uye chinogona kupa misangano yekuedza kutyaira neyezano nekukurumidza. Izvi zvinoshandawo parunhare kuburikidza neZentor SIP-Voicebot sechaneli yakaenzana.
Mibvunzo inowanzobvunzwa
Chatbot ingapindura zvikumbiro zvemotokari here?
Hongu. Munozadza dura reruzivo reZentor App neruzivo rwakajairika pamusoro pemhando dzemotokari dzenyu, mhando dzezvakashongedzwa nemaitiro. Zentor App inopindura zvikumbiro zvakajairika pamusoro pazvo masikati nousiku, kungava nezvemotokari itsva kana yakashandiswa. Data rezvitoro renguva chaiyo kana mitengo yazvino hazvigadzirwi — pamibvunzo yakadaro, inoendeswa kuchikwata chenyu.
Chikumbiro chekuedza kutyaira kana chekutenga chinofamba sei kubva pameseji yekutanga kusvika pamusangano?
Zentor App inotanga yanyora ruzivo rwemotokari neruzivo rwekubata rwemunhu anofarira uye inoziva chido — kutenga motokari itsva, kutenga yakashandiswa, kuedza kutyaira kana kutsinhanisa motokari iripo. Yobva yatarisa kuwanikwa kwemisangano yakakodzera, yobhuka musangano, yotumira kusimbiswa uye yoyeuchidza otomatiki musangano usati waitika. Nyaya yose inopihwa chikwata chenyu chekutengesa yakanyorwa.
Kufarira chikwereti chemotokari nekupa motokari yekare kunonyorwa sei?
Zentor App inoziva zvikumbiro zvemari yechikwereti nezvido zvekutsinhanisa motokari iripo uye inobvunza ruzivo runodiwa zvakarongeka. Kana paine kufarira kutenga chaiko, Zentor App inoendesa nyaya kumutengesi kana mupi wezano wezvemari ane basa racho — pamwe nenhoroondo yakazara yehurukuro.
Musiyano chii nekuendesa kumutengesi?
Pakuendesa kumunhu, Zentor App inoendesa hurukuro iri kuitika pamwe nenhoroondo yayo kumushandi wechikwata chenyu. Mutengesi anotora nguva dzose kana paine kufarira kutenga chaiko kana nyaya ichida zano rakasiyana. Mutengesi anoona zvose zvakanyorwa nemutengi kare uye anogona kuenderera pasina kukanganisa — pasina kuti munhu anofarira adzokorore zvaakataura.
Ndeapi machaneli anotsigirwa neZentor App kuzvitoro zvemotokari?
Zentor App inounganidza machaneli matanhatu akaenzana — Webchat (pawebhusaiti yenyu), WhatsApp, Telegram, SMS, email nerunhare kuburikidza neZentor SIP-Voicebot — muOmnichannel-Inbox imwe. Vanofarira vanosarudza chaneli yavanoda — mameseji ose anosangana kwamuri panzvimbo imwe.
Zentor App inogamuchirawo mafoni emutengesi wedu wemotokari here?
Kufona kunogona kuwedzerwa kubudikidza neZentor SIP-Voicebot; nhamba yerunhare nekubatanidza kwakakodzera kweSIP/PSTN zvinopihwa neZentor sechikamu chekugadzirira kwakasarudzika.
Zentor App inogona kutarisa, kubhuka nekuyeuchidza misangano yekutengesa here?
Hongu. Chikamu chemisangano (sechikamu chekuwedzera muPakeji Yakagadzirirwa) chinotarisa kuwanikwa kwemisangano yakakodzera, chinobhuka musangano, chinotumira kusimbiswa uye chinoyeuchidza munhu anofarira otomatiki musangano usati waitika. Chido nemotokari inofarirwa zvinonyorwa pakutanga, kuitira kuti chikwata chenyu chekutengesa chipinde muhurukuro chakagadzirira. Sevhisi yekarenda yekunze haidiwi pazvo.
Zentor App inotevedza GDPR pakugadziriswa kweruzivo rwevatengi mukutengesa motokari here?
Hongu. Zentor App inogona kushandiswa muEU kana seOn-Premises. Nokudaro munozadzisa zvinodiwa neGDPR. Ruzivo rwevatengi kubva muzvikumbiro zvemotokari runoramba ruri muzvivakwa zvamunodzora.
Tinotanga sei zvidiki tozowedzera Zentor App gare gare?
Zvitoro zvizhinji zvemotokari zvinotanga neWebchat neemail kupindura zvikumbiro zvemotokari zvozowedzera WhatsApp nechikamu chemisangano chekuedza kutyaira. Sezvo zvikamu zvose zvichirongwa zvakazvimirira, hukuru hunogona kuchinjwa chero nguva zvichienderana nezvinodiwa chaizvo nechikwata chenyu chekutengesa. Runhare rurimowo kuburikidza neZentor SIP-Voicebot — rwakaenzana nemamwe machaneli.
Budiriro yeZentor App kumutengesi wemotokari ingayerwa sei?
MuInbox yeZentor App munoona pakati pezvimwe huwandu nenguva yezvikumbiro zvinopinda, chikamu chezvikumbiro zvakapindurwa otomatiki, huwandu hwemisangano yekuedza kutyaira neyekutengesa yakaongororwa pakutanga pamwe nechiyero chekuendesa kuchikwata chenyu chekutengesa. Nokudaro zvinogona kuonekwa kuti zvikumbiro zvingani zvaizodai zvisina kupindurwa kunze kwenguva dzekuvhura.
Zentor App inodhura marii kumutengesi wemotokari?
Kunze kwedemo yemahara, Zentor App inopa mapaketi maviri ane mitengo: Starter neYakagadzirirwa. Paketi reStarter rine AI chatbot neWebchat yedomain imwe. Kuzvitoro zvemotokari zvine kubatana nevatengi kwakawanda pamachaneli akawanda, WhatsApp, SMS, runhare kuburikidza neZentor SIP-Voicebot, workflows dzen8n nechikamu chekubhuka zvinogona kurongwa sezvikamu zvinosarudzwa pachena muPakeji Yakagadzirirwa. Mitengo yazvino inowanikwa papeji remitengo.
Tanga zvidiki, wedzera zvine chinangwa, yera budiriro
Tanga zvidiki
Zvitoro zvizhinji zvemotokari zvinotanga neWebchat neemail kupindura otomatiki zvikumbiro zvemotokari — nebasa shoma uye pasina kupindira mumasisitimu aripo.
Wedzera zvine chinangwa
WhatsApp, Telegram, SMS nechikamu chemisangano chekuedza kutyaira zvinogona kuwedzerwa sezvikamu zvinosarudzwa pachena muPakeji Yakagadzirirwa kana zvinodiwa nechikwata chenyu chekutengesa zvichikura. Runhare rurimowo kuburikidza neZentor SIP-Voicebot — rwakaenzana nemamwe machaneli.
Yera budiriro
Huwandu hwezvikumbiro zvakapindurwa, misangano yekuedza kutyaira neyekutengesa yakaongororwa pakutanga pamwe nechiyero chekuendesa kuchikwata chenyu zvinonyorwa zvinogona kuteverwa muinbox yeZentor App.
Gadzirai Zentor App yemutengesi wenyu wemotokari
Taurai nesu muhurukuro yedemo kuti Zentor App inoronga uye inoita sei otomatiki kukurukurirana kwenyu nevatengi mukutengesa motokari.