I-analytics/Imibiko

Ikhasi elithi „Imibiko yokuhlaziya – isikhungo sosizo" liphathelene nendawo yemisebenzi eshiwo ku-URL. Okuqukethwe okukhona kwengezwa ngenqubo yangempela, izimfuneko nemikhawulo eyaziwayo. Imisebenzi yokuhlaziya ihlanganisa izifinyezo ze-AI zezingxoxo zokugcina ezingu-30. Imibiko ye-imeyili ezenzakalelayo ivaliwe ngokuzenzakalelayo futhi kufanele ivulwe ngokusobala.

I-Conversation Insights inikeza izifinyezo ze-AI zezingxoxo zokugcina ezingu-30. Ukubuka kusetshenziselwa ukubona ngokushesha izihloko eziphindaphindwayo, izindaba ezivulekile nokuhamba kwezingxoxo okuphawulekayo. Nokho isifinyezo singukunciphisa komshini futhi ezinqumweni ezibalulekile kufanele njalo sihlolwe uma siqhathaniswa nomlando ophelele wengxoxo.

Imibiko ye-imeyili ezenzakalelayo ivaliwe ngokuzenzakalelayo. Kuphela ngemva kwe-opt-in ecacile kuthunyelwa imibiko yansuku zonke noma yamasonto onke. Ngaphambi kokuvula, kufanele kuhlolwe abamukeli nesikhathi esifiswayo. Ngakho uma umbiko ungekho, kufanele kuqala kuhlolwe ukuthi inketho ivulwe ngempela yini nokuthi ikheli elifakiwe lilungile yini.

Ikhasi lokuhlaziya kufanele lihlukaniswe nemibiko engathunyelwa. Ukuthunyelwa kwe-CSV kwemibiko kukhona kakade, kuyilapho ezinye izindlela zokuthumela zingekho. Ikakhulukazi akukho ukuthunyelwa okujwayelekile kwesisekelo solwazi futhi akukho ukuthunyelwa okuphelele kokuthwaleka kwedatha ngokomthetho wokuvikelwa kwedatha. Ngakho izinkomba eziboniswayo akufanele ziqondwe njengokuthunyelwa kwedatha kwendawo yonke.

Ukuze kuhlaziywe ngendlela efanele, kunconywa isikhathi esicacile nenhloso ethile, njengezidingo ezivamile noma ukudluliselwa kubasebenzi. Okungajwayelekile ngakunye akufanele kunikezwe ukubaluleka okweqile. Uma imiphumela yabelwana ngayo, okuqukethwe komuntu siqu kufanele kuncishiswe futhi kutholakale kuphela kubantu abanelungelo.

Ngakho ekhasini elithi „Imibiko yokuhlaziya – isikhungo sosizo" kusebenza lokhu: umbhalo omfushane okhona unwetshwa ube ngumhlahlandlela othembekile, ngaphandle kokuthembisa amathuba angaphandle kwesimo somkhiqizo esiqinisekisiwe. Okunqumayo kuhlala kuyimithombo yamaqiniso eqinisekisiwe nokwabiwa komthwalo okubonakalayo phakathi kwe-tenant ne-Zentor. Uma kukhona ukungahambisani, kufanele njalo kubalulwe ncamashi le URL, i-tenant ethintekayo nesinyathelo esibonakele.

Lapho usebenza ne-„analytics-berichte", isinyathelo ngasinye kufanele kuqala sihlolwe ngesimo sokuhlola esilawulwayo. Okubalulekile ukuthi isilungiselelo esibonakalayo, isimo sesistimu sangempela nomphumela olindelekile kuhambisane. Uma kukhona ukungahambisani, isikhathi esiqondile, i-tenant ethintekayo, isiteshi esisetshenzisiwe nomlayezo wephutha ongashintshiwe kuyasiza ekuhlaziyeni. Imininingwane yokungena, ama-token nokuqukethwe komuntu siqu akumele kufakwe kuma-screenshot noma emibhalweni yosekelo.