I-chatbot yamabhizinisi amancane
Izinkampani ezincane zithola izicelo ezifanayo kaninginingi — amahora okuvula, amanani, izinsiza, izifiso zezikhathi zokubonana. I-AI-chatbot iphendula lezi zicelo ngokuzenzakalelayo, ubusuku nemini, ngaphandle kokuthi iqembu lakho lingenelele. Akudingeki sikhungo sezingcingo.
Kungani amabhizinisi amancane ezuza ku-chatbot
Iyatholakala ubusuku nemini
Amakhasimende abuza imibuzo nakusihlwa nangezimpelaviki. I-chatbot iphendula ngokushesha — ngaphandle kokulinda, ngaphandle kwezikhathi zokuvula. Akukho ukuxhumana okugejiwe, awekho ama-imeyili angaphenduliwe ubusuku bonke.
Hlunga izicelo kusengaphambili
Ngaphambi kokuthi ikhasimende lishaye ucingo noma libhale i-imeyili, i-chatbot icacisa imibuzo eyisisekelo futhi iqoqe ulwazi olufanele. Iqembu lakho lithola izicelo ezihlelekile esikhundleni semilayezo engahlungiwe.
Qoqa izifiso zezikhathi zokubonana
I-chatbot ibuza usuku, isikhathi nodaba ngendlela ehlelekile bese idlulisela imininingwane ku-inbox yakho. Ucingo alusakhali ngaso sonke isikhathi sokubonana.
Phendula imibuzo evamile ngokuzenzakalelayo
Faka imibuzo yamakhasimende akho evame kakhulu esisekelweni solwazi — i-chatbot inikeza izimpendulo ezihambisanayo nezinembile ngaphandle komzamo wesandla eqenjini lakho.
Ukudluliselwa kumsebenzi uma kudingeka
Ezicelweni eziyinkimbinkimbi noma lapho kufiswa ukuxhumana komuntu siqu, i-chatbot idlulisela ingxoxo kumsebenzi — kuhlanganise nomlando ophelele wengxoxo.
Zonke iziteshi ku-inbox eyodwa
I-WhatsApp, i-Webchat, i-SMS, i-imeyili, i-Telegram nocingo nge-Zentor SIP-Voicebot — zonke iziteshi eziyisithupha zihlangana ngokulinganayo ku-Omnichannel-Inbox ye-Zentor App. Akusekho ukushintsha phakathi kwezinhlelo ezahlukene.
Ukwethulwa okulula — ngisho ngaphandle komnyango we-IT
I-Zentor App yakhelwe ngamabomu njengenkundla yokuzisiza. Ukusetha i-chatbot akudingi lwazi lokuhlela: udala i-tenant yakho, ugcwalise isisekelo solwazi ngokuqukethwe kwakho futhi ufake ikhodi ye-Webchat nge-snippet kuwebhusayithi yakho.
Izimo ezijwayelekile zokusetshenziswa kumabhizinisi amancane
Ukucela amahora okuvula, ukubuka konke kwezinsiza, izifiso zezikhathi zokubonana, izilinganiso zezindleko — i-chatbot iphendula futhi ihlele konke ukuxhumana kokuqala okuvamile.
Imenyu, izicelo zokubhukisha, amahora okuvula, iminikelo yamanje nemicimbi — kuphendulwa ngokuzenzakalelayo, ubusuku nemini.
Hlunga izicelo zokuqala kusengaphambili, chaza amaphakheji ezinsiza, cela isikhathi sengxoxo yokuqala — konke ngaphandle kokuthumelana ama-imeyili ngesandla.
Amukela izicelo zokushayelwa emuva, hlela izicelo zezilinganiso zamanani, phendula imibuzo evamile ngesevisi — futhi uma kudingeka udlulisele ngqo kumsebenzi ofanele.
Imibuzo evamile
Ingabe ngidinga ulwazi lobuchwepheshe ukuze ngisethe i-chatbot?
Cha. I-Zentor App yakhelwe njengenkundla yokuzisiza. Usetha i-chatbot yakho ngendawo yomsebenzisi eqondakalayo, ugcwalise isisekelo solwazi ngokuqukethwe kwakho futhi uvule ikhodi ye-Webchat kuwebhusayithi yakho. Akudingeki lwazi lokuhlela ikhodi.
Ngingaqala ngokushesha kangakanani nge-chatbot?
Ukusetha kobuchwepheshe ngokuvamile kuthatha ngaphansi kosuku olulodwa. Umzamo omkhulu usekugcwaliseni isisekelo solwazi ngemibuzo yakho evamile, imininingwane yemikhiqizo nezinqubo. Oqala ngalokho angaqhuba i-chatbot esebenzayo kuwebhusayithi yakhe phakathi nezinsuku zomsebenzi ezimbili kuya kwezimbili.
Yiziphi izicelo i-chatbot ingaziphatha emabhizinisini amancane?
Izicelo ezijwayelekile yilezi: amahora okuvula, izinsizakalo, izinga lamanani, izikhathi zokulethwa, imininingwane yemikhiqizo, izicelo zezikhathi zokubonana nezicelo zokuxhumana. Konke okungachazwa ngombhalo wempendulo ocacile, i-chatbot ingakuphendula ngokuzenzakalelayo — ubusuku nemini.
Kwenzekani ngezicelo i-chatbot engakwazi ukuziphendula?
Uma i-chatbot ingatholi mpendulo efanele esisekelweni solwazi noma isicelo siyinkimbinkimbi kakhulu, ingadlulisela ingxoxo kumsebenzi. Umsebenzi ubona umlando ophelele wengxoxo futhi angasiza ngqo — ngaphandle kokuthi ikhasimende kudingeke liziphinde.
Ingabe i-chatbot ingasekela ne-WhatsApp?
Yebo. Ngaphandle kwe-Webchat, i-Zentor App isekela ne-WhatsApp, i-Telegram, i-SMS, i-imeyili nocingo nge-Zentor SIP-Voicebot ku-Omnichannel-Inbox eyodwa — sekukonke iziteshi eziyisithupha ezilinganayo. Amakhasimende angakhetha isiteshi awasithandayo — yonke imilayezo ihlangana endaweni eyodwa.
Ingabe i-chatbot ingamukela izicelo zezikhathi zokubonana?
Yebo. I-chatbot ingaqoqa izicelo zezikhathi zokubonana ngendlela ehlelekile — usuku, isikhathi, udaba nemininingwane yokuxhumana. Imojula yokubhuka itholakala njengemojula eyengeziwe kuphakheji ye-Individuell futhi isekela ukuhlunga kusengaphambili, ngaphandle kokudinga isevisi yekhalenda yangaphandle.
Ingabe i-chatbot ye-AI iyahambisana ne-GDPR emabhizinisini amancane?
I-Zentor App ingaqhutshwa ku-EU noma njengenguqulo ye-On-Premises. Ngale ndlela uhlangabezana nezidingo ze-DSGVO zokugcina nokucubungula idatha. Inqubomgomo yobumfihlo yewebhusayithi yakho kufanele ibalule ukusetshenziswa kwe-chatbot — isifanekiso usithola emibhalweni ye-Zentor App.
I-chatbot ibiza malini emabhizinisini amancane?
Iphakheji ye-Starter ye-Zentor App iqukethe i-AI-chatbot, i-Webchat nesisekelo solwazi esinesitoreji esingu-1.000 MB (sinwetshwa ngesicelo). Ezinye iziteshi, ukudluliselwa kumuntu nokwenza ngokuzenzakalelayo nge-n8n kufakiwe ezinhlelweni eziphezulu. Amanani amanje uwathola ekhasini lamanani.
Setha i-chatbot yebhizinisi lakho elincane
Qala ngohlelo lwe-Starter — i-AI-chatbot, i-Webchat nesisekelo solwazi kufakiwe. Akudingeki lwazi lwangaphambili lobuchwepheshe.