Qhagamshela amajelo
Seta i-imeyile, i-SMS, i-WhatsApp ne-Telegram kwaye uzisebenzise kwi-inbox ye-omnichannel.
Iphepha elithi „Qhagamshela amajelo – iziko loncedo“ lijongana nommandla womsebenzi ochazwe kwi-URL. Umxholo okhoyo wongezwa ngenkqubo yokwenyani, iimfuno nemida eyaziwayo. I-imeyile, SMS, WhatsApp ne-Telegram zilawulwa kwi-dashboard njengamajelo onxibelelwano. Umnxeba wahlukile kuwo; iswitshi yawo ifumaneka kuphela kwi-Master-Admin. I-SMS isebenzisa i-Twilio, ngelixa i-imeyile iqhagamshelwa nge-IMAP ne-SMTP.
Kwi-dashboard, i-imeyile, SMS, WhatsApp ne-Telegram zinokusetwa kwaye zisetyenziswe kwi-Omnichannel-Inbox. Umnxeba uyinxalenye yamajelo afumanekayo, kodwa iswitshi yawo yokuvula ikhona kuphela kwi-Master-Admin. Ngoko ke amanyathelo okuseta ahlukile ngokwejelo.
I-SMS isebenzisa i-Twilio. I-WhatsApp ne-Telegram ziyasebenza kwaye zifuna iinkcukacha zoqhagamshelo ezichaziweyo. I-imeyile iqhagamshelwa nge-IMAP ne-SMTP, hayi nge-OAuth ye-Gmail okanye ye-Outlook. Phambi kokusetyenziswa ekusebenzeni, ijelo ngalinye kufuneka livavanywe ngokwahlukileyo ngomyalezo olawulwayo.
Isimo sejelo esisebenzayo siqinisekisa uqhagamshelo, kodwa hayi konke ukuhanjiswa. Iimpazamo zomboneleli, iinkcukacha zomamkeli ezingachanekanga okanye imithetho isenokuthintela umyalezo. Xa kukho iingxaki, ijelo, icala, ixesha nesimo esibonakalayo kufuneka zibhalwe ngokwahlukileyo.
I-Omnichannel-Inbox iqokelela amajelo aqhagamshelweyo. Ayithathi ndawo yokuseta kwejelo ngalinye. Iinkcukacha zokungena nee-token kufuneka zihlale ziyimfihlo. Ii-add-on ezifana ne-WhatsApp nge-39 Euro ngenyanga okanye umnxeba we-SIP nge-49 Euro ngenyanga zikwafuna ukuvulwa okulungiselelwe kwangaphambili.
Kwiphepha elithi „Qhagamshela amajelo – iziko loncedo“ ngoko kusebenza oku: umbhalo omfutshane ophunyeziweyo wandiswa ube sisikhokelo esithembekileyo, ngaphandle kokuthembisa imisebenzi engaphandle kwemeko eqinisekisiweyo yemveliso. Okugqibayo kuhlala kukumithombo yeenyani eqinisekisiweyo nakuxanduva olubonakalayo phakathi kwe-tenant ne-Zentor. Xa kukho umahluko, kufuneka kuhlale kukhankanywa kanye le URL, i-tenant echaphazelekayo nenyathelo elibonwe.
Xa usebenza ngo-„kanaele-verbinden“, inyathelo ngalinye kufuneka liqale lihlolwe ngemeko yovavanyo elawulwayo. Okubalulekileyo kukuba isicwangciso esibonakalayo, isimo sokwenyani senkqubo nesiphumo esilindelekileyo ziyahambelana. Xa kukho umahluko, ixesha elichanekileyo, i-tenant echaphazelekayo, ijelo elisetyenzisiweyo nomyalezo wempazamo ongatshintshwanga ziyanceda kuhlalutyo. Iinkcukacha zokungena, ii-token nomxholo wobuqu akufuneki zifakwe kwiiskrini okanye kwimibhalo yenkxaso.