Qhagamshela uze uvule amajelo onxibelelwano
Seta i-imeyile, i-SMS, i-WhatsApp ne-Telegram kwicandelo elithi “Kommunikation” — nokuba yintoni ukuzikhonza kulo mba.
Kufunyenwe ngokugqibeleleyo: 2026-07-20
Kwicandelo elithi „Unxibelelwano" ulawula amajelo akho: i-imeyile, SMS, WhatsApp ne-Telegram. I-Webchat (i-chat-widget yakho) ayilojelo leli candelo, kodwa iqwalaselwa ngokwahlukileyo kwicandelo elithi „Chatbot". Umnxeba nawo ayilojelo lokuzincedisa — uvulwa kwaye ucinywe kuphela yi-Zentor.
Inyathelo ngenyathelo
- Vula icandelo elithi “Kommunikation”Yiya ngebar esecaleni kwicandelo elithi „Unxibelelwano" uze ukhethe ithebhu ethi „Amajelo".
- Gcina iinkcukacha zokungena zejeloKwi-imeyile (umamkeli we-SMTP, ipoti, igama lomsebenzisi, iphasiwedi, idilesi yomthumeli) nakwi-SMS (i-Twilio Account SID, i-Auth Token, inombolo yomthumeli) ufaka iinkcukacha zakho zokungena. I-WhatsApp ne-Telegram ziqhagamshelwa ngokufikelela kwazo kokudityaniswa.
- Vula ijeloVula ijelo elifunwayo ngeswitshi ethi Vula/Cima kuluhlu lwamajelo.
- Hlola imiyalezo engenayoOnke amajelo avuliweyo adibana kunye kwi-Omnichannel-Inbox enye — ubona imiyalezo evela kuwo onke amajelo kwindawo enye.
Isiphumo esilindelekileyo
Amajelo akho aqwalaselweyo ayasebenza kwaye imiyalezo engenayo ivela kwi-inbox ekwabelwana ngayo.
Iimeko eziqhelekileyo zeempazamo
Ijelo le-WhatsApp okanye le-Telegram elivuliweyo alithumeli miyalezo nangona kunjalo.
Isizathu: I-WhatsApp ne-Telegram zinokucinywa ngokongezelelweyo kwiswitshi ye-tenant ngokuvalwa kwengxakeko/kokudityaniswa kwiseva, nokuba sithini isicwangciso sakho.
Isisombululo: Qhagamshelana ne-Zentor ukuze kuhlolwe ukuba ukuvalwa kwiseva kuyasebenza na kweli jelo.
Andifumani sicwangciso sokuvula umnxeba/i-SIP.
Isizathu: Umnxeba ngabom ayilojelo lokuzincedisa — ukuvula/ukucima kugcinelwe kuphela i-Zentor, nokuba wena njengomlawuli we-tenant unokufaka ngokwakho inombolo yefowuni/iinkcukacha zokungena zomboneleli.
Isisombululo: Qhagamshelana nomntu wakho oqhagamshelana naye kwi-Zentor ukuze umnxeba uvulwe.
Ndifuna ukuvula i-Webchat apha, kodwa andiyifumani kuluhlu lwamajelo.
Isizathu: I-Webchat ayilojelo leli candelo — inikezelwa nge-chat-widget kwicandelo elithi „Chatbot".
Isisombululo: Bona inqaku elithi “Faka i-chat widget kwiwebhusayithi yakho”.