Batanidza uye batidza machaneli ekukurukurirana
Gadzirai email, SMS, WhatsApp neTelegram muchikamu che„Kukurukurirana" — uye kuti chii chamunogona kuzviitira (self-service).
Kuongororwa kwekupedzisira: 2026-07-20
Muchikamu che„Kukurukurirana" munotarisira machaneli enyu: email, SMS, WhatsApp neTelegram. Webchat (widget yenyu yechat) haisi chaneli yechikamu ichi, asi inorongwa zvakasiyana muchikamu che„Chatbot". Runhare harwusiwo chaneli yekuzvishandira — runobatidzwa nekudzimwa neZentor chete.
Danho nedanho
- Vhurai chikamu che„Kukurukurirana"Endai kuburikidza nesidebar kuchikamu che„Kukurukurirana" musarudze tab „Machaneli".
- Isa ruzivo rwekupinda rwechaneliPeemail (SMTP-Host, Port, zita remushandisi, pasiwedhi, kero yekutumira) nepeSMS (Twilio Account SID, Auth Token, nhamba yekutumira) munoisa ruzivo rwenyu rwekupinda. WhatsApp neTelegram zvinobatanidzwa kuburikidza nemikana yazvo yekubatanidza.
- Batidza chaneliBatidzai chaneli yamunoda neswitch yekubatidza/kudzima murondedzero yemachaneli.
- Tarisa mameseji anopindaMachaneli ose akabatidzwa anosangana muOmnichannel-Inbox imwe chete — munoona mameseji kubva kumachaneli ose panzvimbo imwe.
Mhedzisiro inotarisirwa
Machaneli enyu akarongwa ari kushanda uye mameseji anopinda anoonekwa muinbox inogoverwa.
Zvikanganiso zvinowanzoitika
Chaneli yeWhatsApp kana Telegram yakabatidzwa hairi kutumira mameseji.
Chikonzero: WhatsApp neTelegram zvinogona kunge zvakadzimwa, pamusoro peswitch yetenant, nekuvharirwa kwechimbichimbi/kwekubatanidza paserver, pasinei nemarongero enyu.
Mhinduro: Taurai neZentor kuti mutarise kana kuvharirwa paserver kwechaneli iyi kuri kushanda.
Handiwane marongero ekubatidza runhare/SIP.
Chikonzero: Runhare nemaune harwusi chaneli yekuzvishandira — kubatidza/kudzima kwakachengeterwa Zentor chete, kunyangwe imi seadmin wetenant muchikwanisa kuisa nhamba yerunhare/ruzivo rwekupinda rwemupi wesevhisi pachenyu.
Mhinduro: Batai munhu wenyu wekuonana naye kuZentor kuti mubatidzirwe mafoni (telephony).
Ndinoda kubatidza Webchat pano, asi handiiwane murondedzero yemachaneli.
Chikonzero: Webchat haisi chaneli yechikamu ichi — inopihwa kuburikidza newidget yechat muchikamu che„Chatbot".
Mhinduro: Onai chinyorwa chinoti „Kuisa widget yechat pawebhusaiti yenyu".