I-chatbot yama-ejensi ezokuhamba lezokuvakasha
Amahhovisi ohambo, abahleli bohambo labanikezeli bezokuvakatsha bathola izicelo mayelana lezindawo zokuvakatshela, izikhathi ezimisiweyo, intengo lokutholakala emini lebusuku — lanxa kungaphandle kwezikhathi zokuvula njalo kuvela kwezinye izindawo zesikhathi. IZentor App yamukela lezi zicelo nge-Webchat, WhatsApp, imeyili, Telegram, SMS lezocingo nge-Zentor SIP-Voicebot, iqoqe idatha yohambo, iphendule imibuzo ejwayelekileyo isebenzisa isizinda solwazi senu njalo kuya ngokuxhunywa kwesistimu iqalise inqubo yokubhukha kumbe yokufonela.
Izindawo eziyisithupha zokusebenza zamahofisi ezohambo lezokuvakatsha
Amukela izicelo zohambo
Nge-Webchat, WhatsApp, imeyili, Telegram kumbe SMS — iZentor App iphendula ngokuhambelanayo isekelwe esizindeni solwazi esifanayo.
Bhala imininingwane yohambo
Isikhathi sohambo, indawo eyiywayo, inani labantu lezifiso ezikhethekileyo kubuzwa ngendlela ehlelekileyo — njengasengxoxweni yokwelulekwa, kodwa ngokuzenzakalelayo.
Hlola ukutholakala
Nxa isistimu yokubhukha kumbe yokugodla ixhunyiwe, linganisa ngesikhathi sona leso (live); kungenjalo bhala ngokuphathwa kwezicelo okwakhelwe ngaphakathi.
Uhambo lwamaqembu lezicelo ezikhethekileyo
Bhala ngendlela ehlelekileyo izicelo ezidinga ukuvumelana okunengi, uzidlulisele ethimini lakho ukuze kwenziwe isinikelo esiqondene lekhasimende.
Inguquko lokukhanselwa
Lungisa kumbe ukhansele ukubhukha okukhona — kugoqela ukuqinisekiswa kwenguquko ngokuzenzakalelayo.
Izilimi ezinengi
Ukuzwisisa lokuphendula izicelo zabahambi bamazwe ngamazwe ngolimi lwabo — izicelo ezilahlekayo ngenxa yemingcele yolimi ziyancipha.
Isizinda solwazi: yenza ulwazi lohambo lusebenziseke kuchatbot
Isizinda solwazi seZentor App samukela ulwazi mayelana lezindawo zokuvakatshela, amaphakheji ohambo, imithetho ye-visa leyokungena elizweni, imibandela yokubhadala leyokukhansela kanye lemishwalense. Amafomethi asekelwayo: PDF, Word, ukufaka umbhalo lokungenisa amakhasi ewebhusayithi. Kuhlelo lwe-Starter kuhlanganisiwe isitoreji esingu-1.000 MB (singandiswa ngesicelo), kuphakheji le-Individuell kutholakala futhi i-Vector-RAG yokudinga okusekelwe entsingisweni kumakhathalogi amakhulu ohambo.
Nxa udaba ludinga ukwahlulela komuntu
Akusizo zonke izicelo zohambo ezingenziwa ngokuzenzakalelayo. Ukuhlela umzila okuqondene lomuntu, uhambo lwamaqembu olulemibandela ekhethekileyo kumbe izikhalazo kudinga ukwahlulela komuntu. Umsebenzi wokudluliselwa kumuntu weZentor App udlulisela ingxoxo eqenjini lenu — kanye lomlando wengxoxo opheleleyo, ukuze kungalahleki lulwazi.
IZentor App iyabona ukuthi kudingeka umsebenzi — njengasekuhleleni umzila okuqondene lomuntu kumbe esicelweni seqembu.
Ingxoxo idluliselwa ku-Inbox yeZentor App kanye lomlando wengxoxo opheleleyo.
Isisebenzi sibona yonke imininingwane esinikiweyo mayelana lesikhathi sohambo, indawo yokuya lezifiso, njalo singaqhubeka ngqo.
Imibuzo evame ukubuzwa
I-chatbot yohambo ye-Zentor App yenzani sibili?
Ichatbot yamukela izicelo zohambo nge-Webchat, WhatsApp, imeyili, Telegram, SMS lezocingo nge-Zentor SIP-Voicebot, iqoqe idatha yohambo enjengesikhathi, indawo eyiywayo lenani labantu, iphendule imibuzo isebenzisa isizinda solwazi senu njalo kuya ngokuhlela iqalise inqubo yokubhukha kumbe yokufonela.
I-chatbot ingabhukha uhambo ngokwayo kumbe idlulisela izicelo kuphela na?
Lokhu kuncike ekuhleleni. Nxa isistimu yokubhukha kumbe yokubhukha kusenesikhathi ixhunywe nge-n8n/API, uZentor angahlola ukutholakala khonokho njalo aqalise ukubhukha. Ngaphandle kokuxhunywa kwesistimu, uZentor uphatha izicelo ngokwakhe njalo azidlulisele eqenjini lenu ngendlela ehlelekileyo.
I-Zentor ithatha indawo yesistimu yethu yokubhukha ekhona kumbe yephotali yabahleli bohambo na?
Hatshi. I-Zentor kayithathi indawo yesistimu yokubhukha ekhona. Ngama-workflow e-n8n lokuxhunywa kwe-API (iphakheji ye-Individuell), i-Zentor ingaxhunywa lesistimu yakho ekhona. Ngaphandle kwalokhu kuxhunywa, ukuphathwa kwezicelo okwakhelwe ngaphakathi kwe-Zentor kwenza ukubhalwa lokudluliselwa.
I-chatbot ingabhala lohambo lwamaqembu kumbe izifiso zohambo eziqondene lomuntu na?
Yebo. Izicelo ezidinga ukuvumelana okunengi — njengohambo lwamaqembu kumbe izifiso zomzila eziqondene lomuntu — iZentor App iziqoqa ngendlela ehlelekileyo njalo izidlulisele eqenjini lenu ukuze kwenziwe isiphakamiso sentengo esiqondene lomuntu.
I-chatbot iyaxhumana labahambi bamazwe ngamazwe ngezilimi ezinengi na?
Yebo. I-chatbot iyazwisisa njalo iphendula izicelo ngezilimi ezinengi, okwenza ikakhulu kubahambi bamazwe ngamazwe izicelo ezilahlekayo zibe ngezingcosana lesikhathi sokuphendula sibe sifitshane.
I-chatbot ingaphendula lezingcingo na?
Ezocingo ziyichaneli elilezinga elilinganayo nge-Zentor SIP-Voicebot; inombolo yocingo efaneleyo lokuxhunywa kwe-SIP-/PSTN kumiselwa lina nguZentor.
I-Zentor App ifanele lamahotela lomkhakha wezamahotela na?
Yebo — kwezamahotela ezixhunywe lesistimu yokuphatha impahla (Property-Management-System), silekhasi elizimeleyo elinabileyo. Ikhasi leli lohambo liqondiswe kabanzi emahofisini ezohambo, kubahleli bohambo lakubanikezeli bezokuvakatsha.
I-chatbot yohambo ibiza malini ku-Zentor App?
IZentor App iqala ngedemo yamahhala yensuku ezingu-14. Uhlelo lwe-Starter lubiza u-49 €/ngenyanga (ichatbot ye-KI, ingxoxo yewebhu, i-domain engu-1) kwengezwe u-49 € wokumisa. Kuma-ejensi okuhambela alokuxhumana lamasistimu lokuxhumana kwe-Omnichannel, iphakheji le-Individuell liyafanela — okuphezulu ngu-899 €/ngenyanga, ukumisa kuze kube ngu-399 €.
Hlola umsizi we-AI wehofisi lakho lezohambo mahala okwensuku ezingu-14
Hlola i-Zentor App ngaphandle kwesibopho ku-demo kumbe ukhulume lathi ngqo — sizakutshengisa ukuthi izicelo zohambo lokuxhumana lezihambeli kungenziwa njani ngokuzenzakalelayo ngendlela ehlelekileyo.