Xhuma i-Zendesk le-Zentor App
Ukudalwa kwethikithi ngqo kusuka ezingxoxweni, ukunikezwa kwabasebenzi lomsebenzi wamazwana omphakathi -- i-connector isiqediwe ekhodini.
Isimo samanje salokhu kuhlanganiswa
Lokhu kuhlanganiswa kusetshenzisiwe ngokuphelele. Okusalindelwe yikuxhumana kokuhlola kwangaphandle ne-akhawunti yangempela ye-Zendesk -- kule seshini akula akhawunti yokuhlola ye-Zendesk etholakalayo, konke ukuhlolwa kwangaphambilini kwenziwe ngokumelene lezimpendulo ze-API ezilingisiweyo. Nxa ukufinyelela sekutholakele futhi kuhloliwe ngempela, leli khasi lizavuselelwa. Qaphela: Le helpdesk connector iyikuxhumana okungakhethwa komunye umnikezeli futhi akusiso isici esiyinhloko se-Zentor App — ayidingeki ekusebenzeni.
Imisebenzi eyenziweyo (ukuxhumana kokuhlola kwangaphandle kusalindile)
Ukuxhumana nge-API-Token (Basic Auth, ifomethi ye-imeyili/token)
Kakukahlolwa ngokwehlukeneyoUkudalwa kwethikithi kusuka ezingxoxweni (isihloko, ukuphawula, ukubaluleka)
Kakukahlolwa ngokwehlukeneyoUkunikezwa kwethikithi kwabasebenzi lamazwana omphakathi
Kakukahlolwa ngokwehlukeneyoUkulanda amathikithi kwangaphambili (backfill ngosuku lokuvuselelwa)
Kakukahlolwa ngokwehlukeneyoUkubukeka ku-dashboard yeZentor App
Imibuzo evame ukubuzwa
Ingabe ukuhlanganiswa kwe-Zendesk sekungasetshenziswa?
Ikhodi isiphelele ukwenziwa kodwa ayikahlolwa ngeakhawunti yeqiniso ye-Zendesk. Kuze kube yilapho ubufakazi balolu hlolo sekutholakele, ukuxhumanisa lapha akukhangiswa ngamabomu njengokuphelele.
Ama-attachment wamafayela ayadluliselwa yini?
Okunamathiselweyo okwamanje kufakwa njengezixhumanisi ezikhonjwayo embhalweni wethikithi, hatshi njengokulayisha ifayili sibili -- ukulayisha ama-byte sibili bekuzadinga ukufinyelela ngqo efayilini elinamathiselweyo ngaphandle kwesimo sengxoxo.
I-Zentor App ingabanikeza amathikithi ngokuzenzakalelayo?
Yebo, i-connector ingabela ithikithi kusisebenzi esithile futhi ingafaka amazwana abonakala ngawo wonke umuntu emathikithini akhona.
I-Zentor App izibonakalisa njani ku-Zendesk?
Nge-Basic Auth ngefomethi ye-imeyili/token:API-Token.
Misani le connector yebhizinisi lenu
Khulumani lathi ngendlela yenu eqondileyo yokusebenzisa — sizachaza ukuthi yini esingenzakala lamuhla.