Xhuma i-Freshdesk le-Zentor App
Ukudala amathikithi ngqo ezingxoxweni, ukuwanika abasebenzi lomsebenzi wamazwana -- i-connector isiqediwe kukhodi.
Isimo samanje salokhu kuhlanganiswa
Lokhu kuhlanganiswa kusetshenzisiwe ngokuphelele. Okusalindelwe yikuxhumana kokuhlola kwangaphandle ne-akhawunti yangempela ye-Freshdesk -- kule seshini akula akhawunti yokuhlola ye-Freshdesk etholakalayo, konke ukuhlolwa kwangaphambilini kwenziwe ngokumelene lezimpendulo ze-API ezilingisiweyo. Nxa ukufinyelela sekutholakele futhi kuhloliwe ngempela, leli khasi lizavuselelwa. Qaphela: Le helpdesk connector iyikuxhumana okungakhethwa komunye umnikezeli futhi akusiso isici esiyinhloko se-Zentor App — ayidingeki ekusebenzeni.
Imisebenzi eyenziweyo (ukuxhumana kokuhlola kwangaphandle kusalindile)
Ukuxhumana nge-API-key (Basic Auth)
Kakukahlolwa ngokwehlukeneyoUkudalwa kwethikithi kusuka ezingxoxweni (isihloko, incazelo, ukubaluleka)
Kakukahlolwa ngokwehlukeneyoUkunika amathikithi abasebenzi lomsebenzi wamazwana
Kakukahlolwa ngokwehlukeneyoUkulanda amathikithi kwangaphambili (backfill ngosuku lokuvuselelwa)
Kakukahlolwa ngokwehlukeneyoUkubukeka ku-dashboard yeZentor App
Imibuzo evame ukubuzwa
Ukuhlanganiswa kwe-Freshdesk sekungasetshenziswa yini?
Ikhodi isisetshenzisiwe ngokuphelele, kodwa ayikahlolwa nge-akhawunti yangempela ye-Freshdesk. Kuze kutholakale lobu bufakazi bokuhlola, ukuxhumana akuthengiswa lapha njengokuphelele ngenhloso.
Ama-attachment wamafayela ayadluliselwa yini?
Okunamathiselweyo okwamanje kufakwa njengezixhumanisi ezikhonjwayo embhalweni wethikithi, hatshi njengokulayisha ifayili sibili -- ukulayisha ama-byte sibili bekuzadinga ukufinyelela ngqo efayilini elinamathiselweyo ngaphandle kwesimo sengxoxo.
I-Zentor App ingabanikeza amathikithi ngokuzenzakalelayo?
Yebo, i-connector inganika ithikithi umsebenzi othile njalo yengeze amazwana kumathikithi akhona.
I-Zentor App izifakazela njani ku-Freshdesk?
Nge-Basic Auth ngokuthi i-Freshdesk-API-key ibe njengegama lomsebenzisi.
Misani le connector yebhizinisi lenu
Khulumani lathi ngendlela yenu eqondileyo yokusebenzisa — sizachaza ukuthi yini esingenzakala lamuhla.