Xhuma i-Freshdesk neZentor App
Ukudalwa kwethikithi ngqo kusuka ezingxoxweni, ukwabela abasebenzi nomsebenzi wamazwana -- i-connector iqediwe ngokuphelele ekhodini.
Isimo samanje salokhu kuxhumana
Lokhu kuhlanganiswa kusetshenziswe ngokuphelele. Okusalindiwe wukuxhumana kokuhlola kwangaphandle ne-akhawunti yangempela ye-Freshdesk -- kule seshini akutholakali i-akhawunti yokuhlola ye-Freshdesk, zonke izivivinyo zangaphambilini zisebenza ngokumelene nezimpendulo ze-API ezilingisiwe. Uma nje ukufinyelela kutholakele futhi ukuhlola kwangempela kwenziwe, leli khasi lizovuselelwa. Qaphela: Le connector ye-helpdesk iyingxenye engakhethwa yomhlinzeki wesithathu hhayi umsebenzi oyinhloko we-Zentor App — ayidingeki ekusebenzeni.
Imisebenzi esetshenzisiwe (ukuxhumana kokuhlola kwangaphandle kusalindile)
Ukuxhumana nge-API key (Basic Auth)
Akukahlolwa ngakunyeUkudalwa kwethikithi kusuka ezingxoxweni (isihloko, incazelo, ukubaluleka)
Akukahlolwa ngakunyeUkwabela ithikithi kubasebenzi nomsebenzi wamazwana
Akukahlolwa ngakunyeI-Backfill yamathikithi (isitoko somlando ngosuku lokuvuselelwa)
Akukahlolwa ngakunyeUkubuka kudashibhodi ye-Zentor App
Imibuzo evamile
Ingabe ukuhlanganiswa kwe-Freshdesk sekungasetshenziswa?
Ikhodi isiqediwe ngokuphelele, kodwa ayikahlolwa nge-akhawunti yangempela ye-Freshdesk. Kuze kube yilapho lobu bufakazi bokuhlola bunikezwa, ukuxhumana akukhangiswa lapha ngamabomu njengokuphelele.
Ingabe okunamathiselwe kwamafayela kuyadluliselwa?
Okunamathiselwe kugcinwa okwamanje njengezixhumanisi ezikhonjiwe embhalweni wethikithi, hhayi njengokulayisha kwefayela langempela -- ukulayisha kwangempela kwama-byte kuzodinga ukufinyelela ngqo efayeleni elinamathiselwe ngaphandle komongo wengxoxo.
Ingabe i-Zentor App ingabela amathikithi ngokuzenzakalelayo?
Yebo, i-connector ingabela ithikithi kumsebenzi othile futhi yengeze amazwana kumathikithi akhona.
iZentor App iziqinisekisa kanjani ku-Freshdesk?
Nge-Basic Auth ne-API key ye-Freshdesk njengegama lomsebenzisi.
Setha le connector ebhizinisini lakho
Khuluma nathi ngesimo sakho sokusetshenziswa esithile — sizochaza lokho osekungenzeka namuhla.