Xhuma i-Zendesk neZentor App
Ukudala amathikithi ngqo ezingxoxweni, ukwabela abasebenzi nomsebenzi wokuphawula womphakathi -- isixhumi sisetshenziswe ngokuphelele kukhodi.
Isimo samanje salokhu kuxhumana
Lokhu kuhlanganiswa kusetshenziswe ngokuphelele. Okusalindile ukuxhumana kokuhlola kwangaphandle ne-akhawunti yangempela ye-Zendesk -- kule seshini ayikho i-akhawunti yokuhlola ye-Zendesk etholakalayo, konke ukuhlola kwangaphambili kusebenza nezimpendulo ze-API ezilingisiwe. Lapho nje ukufinyelela sekukhona futhi kwenziwe ukuhlola kwangempela, leli khasi lizobuyekezwa. Qaphela: lesi sixhumi se-helpdesk siwukuxhumana komhlinzeki wesithathu okuzikhethela futhi akuwona umsebenzi oyinhloko we-Zentor App — asidingeki ekusebenzeni.
Imisebenzi esetshenzisiwe (ukuxhumana kokuhlola kwangaphandle kusalindile)
Ukuxhumana nge-API-Token (Basic Auth, ifomethi ye-imeyili/token)
Akukahlolwa ngakunyeUkudala amathikithi ezingxoxweni (isihloko, amazwana, ukubaluleka)
Akukahlolwa ngakunyeUkwabela amathikithi kubasebenzi namazwana omphakathi
Akukahlolwa ngakunyeI-Backfill yamathikithi (isitoko somlando ngosuku lokuvuselelwa)
Akukahlolwa ngakunyeUkubuka kudashibhodi ye-Zentor App
Imibuzo evamile
Ingabe ukuhlanganiswa kwe-Zendesk sekungasetshenziswa?
Ikhodi isiqediwe ngokuphelele, kodwa ayikahlolwa nge-akhawunti yangempela ye-Zendesk. Kuze kube yilapho lobu bufakazi bokuhlola bunikezwa, ukuxhumana akukhangiswa lapha ngamabomu njengokuphelele.
Ingabe okunamathiselwe kwamafayela kuyadluliselwa?
Okunamathiselwe kugcinwa okwamanje njengezixhumanisi ezikhonjiwe embhalweni wethikithi, hhayi njengokulayisha kwefayela langempela -- ukulayisha kwangempela kwama-byte kuzodinga ukufinyelela ngqo efayeleni elinamathiselwe ngaphandle komongo wengxoxo.
Ingabe i-Zentor App ingabela amathikithi ngokuzenzakalelayo?
Yebo, i-connector ingabela ithikithi kumsebenzi othile futhi yengeze amazwana omphakathi kumathikithi akhona.
iZentor App iziqinisekisa kanjani ku-Zendesk?
Nge-Basic Auth ngefomethi ikheli le-imeyili/token:API-Token.
Setha le connector ebhizinisini lakho
Khuluma nathi ngesimo sakho sokusetshenziswa esithile — sizochaza lokho osekungenzeka namuhla.