Ichatbot yoshishino lwezindlu zokuhlala —
Zenzekelise izicelo zabaqeshi
Iinkampani zezindlu nabalawuli bezindlu bafumana yonke imihla izicelo ezininzi ezifanayo zabaqeshi neengxelo zomonakalo — nge-Webchat, WhatsApp, i-imeyile, SMS okanye umnxeba nge-Zentor SIP-Voicebot. I-Zentor App yamkela ezi ngxelo, ibone ipropati nendlu, irekhode umonakalo, ivavanye ukungxamiseka, yenze itikiti, ilabele kwiofisi ejongene nalo kwaye igcine umqeshi esazi ngesimo. Iimeko ezintsonkothileyo okanye ezibuthathaka ngokomthetho i-Zentor App izidlulisela kwiqela lakho — ngokuhambelana ne-DSGVO.
Ukusuka kumnxeba womqeshi ukuya kwingxelo yomonakalo egqityiweyo
I-Zentor App ayithathi inkqubo ngokuyinxenye nje, kodwa ukusuka kwingxelo yokuqala ukuya ekugqityweni okubhaliweyo — kuxhomekeke kuqwalaselo nakwiinkqubo ezidityanisiweyo:
Yamkela ingxelo
Umqeshi uqhagamshelana nge-WhatsApp, kwi-Webchat, nge-imeyile okanye nge-SMS — i-Zentor App yamkela ingxelo kwijelo umqeshi alisebenzisayo ngelo xesha.
Qonda ipropati nendlu yokuhlala
Ngokusekelwe kwidilesi, kwinombolo yomqeshi okanye kwiinkcukacha zoqhagamshelwano ezigciniweyo, i-Zentor App yabela ingxelo kwipropati nakwindlu efanelekileyo.
Rekhoda umonakalo
Uhlobo lomonakalo, indawo echaphazelekayo — umz. isifudumezi, imibhobho yamanzi, umbane — kunye neenkcukacha ezongezelelweyo ziyabuzwa ngendlela ecwangcisiweyo.
Vavanya ubungxamiseki
Ngokusekelwe kwimigaqo egciniweyo, i-Zentor App ivavanya ubungxamiseki — umonakalo wamanzi ongxamisekileyo ubekwa kwinqanaba lokubaluleka elahlukileyo kunentsimbi yocango eyaphukileyo.
Yenza itikiti
Kwingxelo kwenziwa ngokuzenzekelayo itikiti elicwangcisiweyo elineenkcukacha zonke eziqokelelweyo kwi-inbox ye-Zentor App.
Abela kwicandelo elinoxanduva
Ngokuxhomekeke kuhlobo lomonakalo nepropati, i-Zentor App yabela itikiti kumgcini-ndlu, kumsebenzi olungiselelayo okanye kwishishini lobugcisa langaphandle elijongene nalo — ngokoxanduva olugcinwe nguwe.
Yazisa ngemeko
Umqeshi ufumana impendulo malunga nesimo sokuqhutywa sangoku — ngokuzenzekelayo okanye ngumsebenzi ojongene nako, ngokuxhomekeke kuqwalaselo.
Bhala ukugqitywa
Emva kokugqitywa, ukuphela kubhalwa etikitini. Imbali epheleleyo ihlala ilandeleka kulawulo, kumgcini-ndlu nakwishishini lobugcisa.
Kwiimeko ezintsonkothileyo ngokomthetho okanye ezingaqhelekanga, i-Zentor App idlulisela inkqubo kumsebenzi wolawulo lwakho lwezindlu — kuquka imbali epheleleyo eqokelelweyo ukuza kuthi ga ngoko.
Inzuzo ecacileyo kulawulo lwakho lwezindlu
Indlela i-Zentor App exhasa ngayo ulawulo lwakho lwezindlu
Phendula izicelo eziqhelekileyo ngokuzenzekelayo
Amaxesha okuvula, abantu bokuqhagamshelana nabo, iinkqubo jikelele nemibuzo ebuzwa rhoqo ngabaqeshi i-Zentor App iyiphendula ngokuzenzekelayo — nge-Webchat, WhatsApp, i-imeyile, SMS namanye amajelo, ivela kwisiseko solwazi sakho, imini nobusuku.
Qhuba ingxelo yomonakalo ide igqitywe
Ukwamkela ingxelo, ukubona ipropati nendlu, ukurekhoda umonakalo, ukuvavanya ukungxamiseka, ukwenza itikiti nokulabela kwiofisi ejongene nalo — i-Zentor App iqhuba yonke inkqubo kwaye igcine umqeshi esazi ngesimo.
Isiseko solwazi esine-FAQ yomthetho wokuqesha
Gcina ulwazi lomthetho wokuqesha, iinkcazo zeenkqubo namaxesha omda kwisiseko solwazi (i-1.000 MB kwi-Starter, inokwandiswa ngokwesicelo). I-Zentor App isebenzisa esi siseko ukuze inike iimpendulo ezichanekileyo.
I-webchat, i-imeyile, i-WhatsApp, i-SMS, i-Telegram nomnxeba kwi-inbox enye
Onke amajelo abaqeshi adibana kwi-Omnichannel-Inbox ye-Zentor App: Webchat, i-imeyile, WhatsApp, SMS, Telegram nomnxeba nge-Zentor SIP-Voicebot. Akukho jelo lilahlekayo.
Ukudluliselwa kumntu kwiimeko ezintsonkothileyo
Izicelo ezintsonkothileyo ngokomthetho okanye ngokobuchule kunye neemeko zomonakalo ezingaqhelekanga i-Zentor App izidlulisela kumsebenzi wakho olungiselelayo — kuquka imbali epheleleyo yencoko neyokuqhutywa ukuze kudluliselwe ngokungenamthungo.
Kuhambelana ne-GDPR, i-hosting kwi-EU
Idatha yabaqeshi ibuthathaka. I-Zentor App iqhutywa kwi-EU okanye njengohlobo lwe-On-Premises — ugcina ulawulo olupheleleyo lwedatha kwaye uzalisekise iimfuno ze-DSGVO.
Isiseko solwazi sakho: isiseko sonxibelelwano olungaguqukiyo nabaqeshi
Gcina ulwazi lomthetho wokuqesha, iinkcazo zeenkqubo, uxanduva nedatha yeepropati kwisiseko solwazi se-Zentor App. I-chatbot ye-AI iyasisebenzisa kwisicelo ngasinye — ngokungaguqukiyo, ifumaneka nangaliphi na ixesha kwaye ngaphandle kokugcina ngesandla umbuzo ngamnye. Kwipakethi ye-Individuell, i-Vector-RAG yenza ukukhangela ngokwentsingiselo kumaxwebhu amaninzi afana nezivumelwano zokuqesha nezibalo zeendleko zokusebenza.
Kumaqela akulawulo lwezindlu
Kulawulo lwezindlu, abasebenzi abaninzi bahlala besebenza kwiipropati ezahlukeneyo. Ipakethi ye-Individuell iquka ulawulo lokufikelela olusekelwe kwiindima (RBAC) kunye ne-Audit-Trail ebonisa ukuba ngubani oqhube esiphi isicelo. Ukubeka iliso neengxelo zikunika isishwankathelo somthamo wonxibelelwano neentlobo zezicelo.
Qala kancinci, wandise ngenjongo, ulinganise impumelelo
Qala kancinci
Qala ngepakethi ye-Starter: Webchat, isiseko solwazi nokuxelwa komonakalo okucwangcisiweyo kwidomeyini enye — ngaphandle kwexesha lokulungiselela umnxeba okanye uqhagamshelo olongezelelweyo lwenkqubo.
Yandisa ngenjongo
Xa imfuneko ikhula, kwipakethi ye-Individuell kunokongezwa i-WhatsApp, SMS, Telegram, ii-workflow ze-n8n, ulawulo lweendima lwe-RBAC ne-Audit-Trail njengeemodyuli ezikhethwa ngokukhululekileyo. Umnxeba uyafumaneka njengejelo elilinganayo nge-Zentor SIP-Voicebot.
Linganisa impumelelo
Ukubeka iliso neengxelo kubonisa ukuba zingaphi iingxelo eziqhutywe ngokuzenzekelayo, amatikiti enziwe kwaye abelwa ngokukhawuleza kangakanani nokuba zingaphi iimeko ezidluliselwe kwiqela lakho.
Imibuzo ephambili
Zeziphi izicelo zabaqeshi i-chatbot enokuziphendula ngokuzenzekelayo?
I-chatbot iphendula zonke izicelo ofake ulwazi ngazo kwisiseko solwazi — umz. amaxesha okuvula, abantu bokuqhagamshelana nabo kwimicimbi eyahlukeneyo, iinkqubo zeengxelo zomonakalo, ulwazi jikelele lomthetho wokuqesha namaxesha omda. Iimeko ezikhethekileyo zidluliselwa kwiqela lakho.
Iingxelo zomonakalo zirekhodwa njani?
I-Zentor App yamkela ingxelo nge-WhatsApp, i-imeyile, Webchat, SMS okanye umnxeba nge-Zentor SIP-Voicebot, iyabele kwipropati nakwindlu efanelekileyo, irekhode uhlobo nendawo yomonakalo kwaye ivavanye ukungxamiseka. Koku kwenziwa ngokuzenzekelayo itikiti elicwangcisiweyo kwi-inbox ye-Zentor App, elabelwa iofisi ejongene nalo — umgcini-ndlu, umsebenzi olungiselelayo okanye ishishini lobugcisa langaphandle. Umqeshi ufumana impendulo yesimo, ukugqitywa kuyabhalwa.
Ngaba i-Zentor App ingadityaniswa neeportali zepropati ezifana ne-ImmobilienScout okanye i-Immowelt?
Hayi — i-Zentor App ayinako ukudityaniswa okuthe ngqo namaqonga eepropati. Ugxininiso lukunxibelelwano oluthe ngqo nabaqeshi nge-Webchat, WhatsApp, i-imeyile, SMS namanye amajelo owaqhuba ngokwakho.
Ngawaphi amajelo afumanekayo onxibelelwano nabaqeshi?
I-Zentor App iqokelela amajelo amathandathu alinganayo — Webchat, i-imeyile, WhatsApp, Telegram, SMS nomnxeba nge-Zentor SIP-Voicebot — kwi-Omnichannel-Inbox enye. Abaqeshi bakhetha ijelo abalithandayo — yonke imiyalezo idibana kuwe kwindawo enye kwaye ilandeleka ngokupheleleyo.
Ngaba i-Zentor App ingazamkela neefowuni ezivela kubaqeshi?
Umnxeba unokongezwa ngokubhukisha nge-Zentor SIP-Voicebot; inombolo yomnxeba noqhagamshelo olufanelekileyo lwe-SIP/PSTN zinikezelwa yi-Zentor njengenxalenye yokusetwa komntu ngamnye.
Ukudluliselwa kumntu kusebenza njani kwizicelo ezintsonkothileyo?
Kwizicelo ezintsonkothileyo ngokomthetho okanye ngokobuchule nakwiimeko zomonakalo ezingaqhelekanga, i-Zentor App idlulisela incoko kumsebenzi wolawulo lwakho lwezindlu. Umlingane ubona imbali epheleleyo yencoko neyokuqhutywa kwaye unokuqhubeka ngokungenamthungo — ngaphandle kokucela umqeshi ukuba aphinde.
Ngaba i-Zentor App iyahambelana ne-GDPR ekusetyenzweni kwedatha yabaqeshi?
Ewe. I-Zentor App ingaqhutywa kwi-EU okanye njengenguqulelo ye-On-Premises. Ngale ndlela uyazanelisa iimfuno ze-GDPR malunga nokugcinwa nokusetyenzwa kwedatha — nto leyo ibaluleke kakhulu kunxibelelwano nabaqeshi nakugcino lwedatha ebuntununtunu yezindlu zokuhlala.
Ixabisa malini i-Zentor App kwinkampani yolawulo lwezindlu?
Ngaphandle kwedemo esimahla, i-Zentor App inika iipakethi ezimbini ezinexabiso: i-Starter ne-Individuell. Ipakethi ye-Starter iqulethe i-chatbot ye-AI ne-Webchat yedomeyini enye. Kubalawuli bezindlu abanabasebenzi abaninzi neepropati ezininzi, i-WhatsApp, SMS, Telegram, ii-workflow ze-n8n, ulawulo lweendima lwe-RBAC ne-Audit-Trail zinokuqwalaselwa njengeemodyuli ezikhethwa ngokukhululekileyo kwipakethi ye-Individuell; umnxeba uyafumaneka njengejelo elilinganayo nge-Zentor SIP-Voicebot. Amaxabiso akutshanje uwafumana kwiphepha lamaxabiso.
Ngaba i-Zentor App ikwafanelekile nakwiinkampani ezinkulu zoshishino lwezindlu zokuhlala?
Ewe. I-Zentor App iyakhula ukusuka kumlawuli omnye wezindlu ukuya kwinkampani enkulu yezindlu eneendawo ezininzi. Kwipakethi ye-Individuell, imida eyandisiweyo yabasebenzisi nokusebenza kwe-On-Premises kunokuqwalaselwa njengeemodyuli ezikhethwa ngokukhululekileyo — kubalulekile kwiinkampani zokwakha izindlu nakwimibutho yentsebenziswano yezindlu eneemfuno ezingqongqo zokhuseleko lwedatha nomthamo omkhulu wezicelo zabaqeshi. Kwiimfuno ze-Enterprise, bona iphepha lethu lezisombululo zeenkampani ezinkulu.
Ngaba ichatbot ingabahlola kwangaphambili abantu abanomdla wokuqesha?
Ewe. Xa kuqeshiswa kwakhona, i-chatbot inokuhlela kwangaphambili abanomdla bokuqesha ngqo kwi-chat: ubungakanani bekhaya, umhla wokungena, uhlahlo-lwabiwo-mali nokulungela ukuhlolwa kwe-Schufa kubuzwa ngendlela ecwangcisiweyo. Kuphela abanomdla abafanelekileyo abadluliselwa kwiqela lakho ukuze kuvunyelwane ngokubona indawo — oku kunciphisa kakhulu umsebenzi wesandla ekuhloleni kokuqala.
Seta i-Zentor App kulawulo lwakho lwezindlu
Thetha nathi kwincoko yedemo malunga nendlela i-Zentor App ecwangcisa ngayo unxibelelwano lwakho nabaqeshi kwaye ithomalalise iqela lakho kwizicelo eziqhelekileyo.