I-Chatbot ye-AI yezibhedu — qinisekisa ukubhala nabathengi
I-chatbot ye-AI ye-Zentor App iqhuba izicelo zabathengi ngokuzenzekelayo, imini nobusuku — iphendula imibuzo, ibhukishe amadinga kwaye iqhube iinkqubo ezichaziweyo de zigqitywe. Imicimbi entsonkothileyo iyidlulisela ngokungenamthungo kubasebenzi bakho.
Yintoni i-Chatbot ye-AI?
I-chatbot ye-AI ngumncedisi weencoko osekelwe kwisoftwe, oqhuba aze aphendule izicelo zabathengi ngokuzenzekelayo. Ngokungafaniyo nee-chatbot zesizukulwana sokuqala ezisekelwe kwimithetho, ii-chatbot zanamhlanje ze-AI zisebenzisa i-Natural Language Processing (NLP) kwaye ziyawuqonda umxholo wencoko.
Imibuzo elandelayo enamanqanaba amaninzi, iimpendulo ezixhomekeke kumxholo, iziseko zolwazi ezicwangcisiweyo — i-chatbot ye-AI inika ulwazi oluchanekileyo, ngaphandle kokuba impendulo nganye ibhalwe ngesandla.
I-Zentor App isebenzisa inkqubo esekelwe kwi-RAG (Retrieval-Augmented Generation): i-chatbot ikhangela ngokujoliswe kwisiseko solwazi sakho kwaye yenze impendulo efanelekileyo ngokusekelwe kumxholo ofunyenweyo.
Kutheni kufuneka ube ne-Chatbot ye-AI kwisibhedu sakho?
Ukufumaneka kwi-24/7
I-Chatbot ye-AI ibalisa imibuzo ngexesha lonke — nangona ngaphandle kweentsuku zokusebenza, kwizonto, kunye neentsuku zokubuyela.
Impendulo ngokukhawuleza
Abathengi bafumana impendulo ngemizuzwana, ngaphandle kokulinda emgceni okanye iimpendulo ze-imeyile ezilibazisekileyo.
Ukukwanda kwekhono lokusebenza
I-chatbot ye-AI iqhuba iincoko ezininzi ngaxeshanye ngokungenamda — ngaphandle komgca wokulinda nabasebenzi abongezelelweyo; inani elipheleleyo lenyanga lixhomekeke kwitarifu yakho.
Ukunciphisa amathuba omsebenzi
Izicelo eziqhelekileyo ziphendulwa ngokuzenzekelayo. Iqela lakho ligxila kwimisebenzi entsonkothileyo neyongeza ixabiso.
Ubungqina obuthe ngqo
Yonke impendulo isekelwe kwisiseko solwazi sakho — akukho zingxelo zahlukeneyo ngokuxhomekeke kumsebenzi.
Iziphumo ezimelelwa
Iidashbhodi zohlalutyo zibonisa ukuba yeyiphi imibuzo ebuzwa rhoqo kwaye isiseko solwazi kufuneka siphuculwe phi.
Njengoko Zentor App
I-Zentor App idibanisa i-chatbot ye-AI nesiseko solwazi esicwangcisiweyo, i-Omnichannel-Inbox kunye nendlela yokudlulisela kumntu.
Ulayisha imibhalo yakho ye-FAQ, iinkcazo zeemveliso nolwazi lwenkonzo kwisiseko solwazi se-Zentor App. Akufuneki ukuprograma.
Umisela indlela yokuziphatha kwiincoko, ithoni nemithetho yokunyusela ngejongano lomzobo — ngaphandle kwekhowudi.
Faka i-Webchat widget kwisayithi yakho okanye uqhubeke WhatsApp, Telegram, SMS, Dibanisa i-imeyile kunye ne-telefoni ngokulinganayo kwi-inbox ye-omnichannel.
I-chatbot ilungele ukusetyenziswa kwangoko. Idatha yohlalutyo ikunceda uphucule isiseko solwazi rhoqo.
Ukudluliselwa: Ukudluliselwa okungapheliyo kumsebenzi
I-handover ithetha ukudluliselwa okungenamthungo kwencoko eqhubekayo ukusuka kwi-chatbot ye-AI ukuya kumsebenzi ongumntu. I-Zentor App idlulisela kunye nembali epheleleyo yencoko.
Umsebenzi ubona kwangoko ukuba yeyiphi imibuzo ebuziweyo nendlela ibhoti ephendule ngayo — kwaye unokungena ngqo kumxholo, ngaphandle kokuba umthengi aphinde isicelo sakhe.
Ukudluliselwa kumntu kunokuqaliswa ngokuzenzekelayo (umz. xa kubonwe ubunzima okanye imvakalelo engalunganga) okanye ngesandla ngumsebenzi — ngokuxhomekeke kuqwalaselo. Ukudluliselwa linqanaba lokunyusela kwiimeko ezintsonkothileyo okanye ezikhethekileyo ezichaziweyo, hayi ukugqitywa okuzenzekelayo kwayo yonke incoko: uninzi lwezicelo i-Zentor App iziqhuba ngokwayo de zigqitywe.
Onke amajelo kwiqonga elinye
I-Zentor App ixhasa amajelo onxibelelwano amathandathu ephilayo: Webchat, i-imeyile, WhatsApp, Telegram, SMS kunye nomnxeba nge-Zentor SIP-Voicebot. Yonke imiyalezo idibana kwi-Omnichannel-Inbox ekwabelwana ngayo.
I-Widget ye-chat enokuyifaka kwiwebhusayithi yakho. Abathengi bechatha ngqo kwi-domain yakho.
Iimeyile ezifikayo zibonakaliswa njengeencoko kwi-Inbox ye-Omnichannel kwaye zinokusetyenzwa ngokuzenzekelayo okanye ngabasebenzi. I-imeyile iyafumaneka njengemodyuli enokukhethwa kwiPakethi le-Individuell.
Ukudityaniswa kwe-WhatsApp Business API. Abathengi babhala nge-WhatsApp — iimpendulo zenziwa ngqo kwi-inbox ye-Zentor App.
Ukudityaniswa kwe-Telegram-Bot kumashishini asele esebenzisa eli jelo okanye afuna ukulivula.
Ii-SMS ezingenayo nezaphumayo nge-Omnichannel-Inbox — kubathengi abangasebenzisi majelo ee-app.
Umnxeba unokubhukiswa nge-Zentor SIP-Voicebot. Unxulumano lwenyani lufuna isivumelwano nomboneleli we-SIP/PSTN, inombolo yakho yomnxeba, kunye nokusekwa ngokwahlukeneyo ngu-Zentor.
Ukubambisana ne-GDPR kunye nobulungisa bophando lwekhaya
Zentor App ikhwebhwe kwi-EU — i-infrastukthshwa, iidatha kunye neelogiki yezixhobo zisebenza kwiiserver zaseYurophu. Kwiinkqubo zokusebenza zokwenza i-AI ezithile, unokufaka iinkampani zokusebenza zokwenza i-AI ngokukhetha; ukusetyenziswa okunokwenzeka ngaphandle kwe-EU kwenziwa kuphela ngokusekelwe kwiiklasi zeendibano ze-EU (Art. 46 GDPR).
Kumashishini aneemfuno ezingqongqo kakhulu zokhuseleko lwedatha, kwipakethi ye-Individuell kukho ukhetho lwe-On-Premises — qhuba i-Zentor App kwiziseko zakho zobuchwepheshe.
Ekusebenzeni kwe-On-Premises unokusebenzisa iimodeli ze-AI zasekhaya kwinkqubo yakho, ngaphandle kokuba idatha yeencoko idluliselwe kubaboneleli be-AI bangaphandle.
Imibuzo ebiqhelekileyo malunga neboti ye-chat ye-AI
Yintoni i-Chatbot ye-AI?
I-chatbot ye-AI ngumncedisi weencoko osekelwe kwisoftwe, oqhuba aze aphendule izicelo zabathengi ngokuzenzekelayo. Ngokungafaniyo nee-chatbot zesizukulwana sokuqala ezisekelwe kwimithetho, ii-chatbot zanamhlanje ze-AI zisebenzisa i-Natural Language Processing (NLP) kwaye zinokuwuqonda umxholo wencoko, ziphendule imibuzo elandelayo enamanqanaba amaninzi kwaye zenze iimpendulo ezichanekileyo ngokusekelwe kwisiseko solwazi esicwangcisiweyo — ngaphandle kokubhala ngesandla impendulo nganye.
Ngaba ndifunda njani ukusebenzisa i-boti ye-chat?
Ugcwalisa isiseko solwazi se-Zentor App ngomxholo wakho: imibhalo ye-FAQ, iinkcazo zeemveliso, ulwazi lwenkonzo, imiyalelo yeenkqubo. I-chatbot ye-AI isebenzisa lo mxholo kwisicelo ngasinye kwaye yenze impendulo efanelekileyo ngawo. Akufuneki ukuprograma — ulawula isiseko solwazi sakho ngqo kwi-dashboard ye-Zentor App.
Yintoni ukudluliselwa?
I-handover ithetha ukudluliselwa okungenamthungo kwencoko eqhubekayo ukusuka kwi-chatbot ye-AI ukuya kumsebenzi ongumntu. I-Zentor App idlulisela kunye nembali epheleleyo yencoko, ukuze umsebenzi angene kwangoko kumxholo — ngaphandle kokuba umthengi aphinde isicelo sakhe. Ukudluliselwa kunokuqaliswa ngokuzenzekelayo (umz. xa kubonwe ubunzima) okanye ngesandla ngumsebenzi.
Ngawaphi amajelo axhaswa yi-Zentor App?
I-Zentor App ixhasa amajelo amathandathu ephilayo: Webchat (i-widget enokufakwa kwiwebhusayithi yakho), i-imeyile, WhatsApp, Telegram, SMS kunye nomnxeba nge-Zentor SIP-Voicebot. I-Webchat iyafumaneka ukusuka kwiplani ye-Starter (kwidomeyini enye); i-imeyile, WhatsApp, Telegram, SMS kunye nomnxeba ziimodyuli ezikhethwa ngokukhululekileyo kwipakethi ye-Individuell. Onke amajelo adibana kwi-Omnichannel-Inbox enye ekwabelwana ngayo.
Ingaba i-boti ye-chat ye-AI ibambisana ne-GDPR?
Ewe. I-Zentor App ihlelwa kwi-EU—i-infrastrakhtha, iidatha-bhanki kunye ne-application logic zisebenza kwiiserver zase-Europe. Kwiinkqubo ezithile zokusebenza zokwenza i-AI, unokufaka i-external AI provider ngokukhetha; ukusetyenziswa okunokwenzeka ngaphandle kwe-EU kwenziwa kuphela ngokusekelwe kwi-EU Standard Contractual Clauses (Art. 46 GDPR). Ukubona uluhlu olupheleleyo lwabathengi besebenzi bonke abasebenzisiyo, indawo kunye nendlela yokudluliselwa, kufuneka uye kwi-Privacy Policy. Kwiinkampani ezineemfuno ezinzulu kakhulu zokulawula idatha, i-On-Premises option ikhoyo kwi-Individually Package. Apha, ungasebenzisa i-Zentor App kwi-infrastrakhtha yakho ngokwako kwaye usebenzise i-AI models ezilawulwa ngaphakathi kwinkampani yakho, ngaphandle kokudluliselwa kwedatha kwiinkampani zangaphandle zokwenza i-AI.
Ingaba i-AI-Chatbot inelixa ngani? Zentor App?
Zentor App iyinikiwa njengephlathifomu yasekhaya B2B-SaaS-Iipakethi zibizwa ngokuba ziDemo (14 usuku ngaphandle kweentlawulo), iStarter (49 €/inyanga) kunye neIndividuell (iyakwazi ukucwangciswa ngokukhethekileyo, ukuya kwi-899 €/inyanga). Ungafumana ulwazi olucacileyo malunga nezipakethi zonke kwiphepha leentlawulo. Zonke iintlawulo zihlangabezana ne-§ 19 UStG kwaye aziquki iVAT..
Kukhuselekile ukwenza ukubhala nabathengi bakho kube yinkqubo yokuziphatha?
Fumana Zentor App kwiDemo okanye usinikela ngeendlela echanekileyo yobuchwephesha yempumelelo yobuchwephesha.
Ulwazi oluqhubekayo