Iqonga leChatbot ye-AI lee-arhente — multi-tenant, white-label, linokwandiswa
I-Zentor App ivumela ii-arhente ukuba zilawule ii-chatbot ze-AI zabathengi abaninzi kwiqonga elinye — ngokwahlulwa ngokupheleleyo kwee-tenant kunye ne-RBAC.
Ingxaki yee-arhente ngeeChatbot ze-AI
Ii-arhente eziqhuba ii-chatbot ze-AI zabathengi bazo zijongene nomngeni okhethekileyo: umthengi ngamnye ufuna uqwalaselo lwakhe, umxholo wakhe nokuqhagamshelwa kwamajelo akhe — kodwa iinkqubo ezahlukeneyo kumthengi ngamnye zithetha umsebenzi wokuqhuba okhula ngokukhawuleza okukhulu.
Izisombululo ezikhoyo zee-chatbot ze-AI zenzelwe njengemveliso enye (inkqubo enye kumthengi ngamnye) okanye azinakho ukwahlulwa kwedatha kokwenyani phakathi kwee-tenant. Oku kunyanzela ii-arhente ukuba zilalanise kukhuseleko okanye ekusebenzeni kakuhle.
I-Zentor App isombulula le ngxaki ngoyilo olwenzelwe ukususela ekuqaleni njengeqonga le-Multi-Tenant: bonke abathengi kwi-instance enye — bahlulwe ngokupheleleyo, baqwalaselwa ngokukodwa, balawulwa kwindawo enye.
Nge-Zentor App ulawula ii-tenant zabathengi ezininzi ngokungenamda ngojongano lolawulo olunye ekwabelwana ngalo — i-tenant e-1 iqukiwe kwipakethi ye-Individuell, ii-tenant ezongezelelweyo zinokongezwa nganye nge-39 €/ngenyanga, ngaphandle komda wenani elipheleleyo. I-tenant nganye ifumana i-chatbot yayo ye-AI, isiseko solwazi sayo, uqhagamshelo lwamajelo ayo kunye nee-akhawunti zabasebenzisi bayo — zahlulwe ngokupheleleyo kwi-tenant elandelayo.
Oku kuthetha ukuba: akukho kuphindwa kwekhowudi, akukho ziseko zahlukeneyo kumthengi ngamnye, akukho kutshintsha phakathi kweenkqubo ezahlukeneyo. Uqwalasela iqonga kanye kwaye wandise ngokongeza ii-tenant ezintsha.
Ukwahlulwa kwee-tenant kwi-Zentor App akuyongqiqo kuphela, kodwa kuphunyezwe ngokupheleleyo ngokobuchwepheshe. Uqwalaselo lwe-chatbot, imbali yeencoko, umxholo wesiseko solwazi, ii-akhawunti zabasebenzisi kunye nokuqhagamshelwa kwamajelo kwahlulwe kwi-tenant nganye — nokuba iziseko zobuchwepheshe zabelwana ngazo.
Akukho tenant inokufikelela kwidatha yenye — oku akukhetho loqwalaselo, kodwa sisiseko soyilo lwe-Zentor App. Oku kuzalisekisa iimfuno zee-arhente ekufuneka ziqinisekise ukuhambelana ne-DSGVO nokhuseleko lwedatha kubathengi bazo.
Ii-arhente zinokulawula izisombululo zabathengi abaninzi ngendlela ecwangcisiweyo kwaye ziqwalasele ubungakanani bemisebenzi nganye ngokwahlukileyo. Iinkqubo zokuhlawula nezomrhumo ziqhutywa ngokudityaniswa kwe-PayPal okuqhagamshelwe ngoku.
I-tenant yomthengi ngamnye irekhodwa ngokwahlukileyo — iziphakamiso zamaxabiso, iimvume nokuhlawulisa ziqhuba ngaphakathi kweenkqubo ze-Zentor ezilungiselelweyo. Iinkcukacha zoqwalaselo lokuhlawulisa ngokwe-tenant zixoxwa ngaphakathi kwepakethi ye-Individuell.
Nge-RBAC (Role-Based Access Control) unokulawula ngokuchanekileyo kwi-tenant nganye ukuba ngubani onokufikelela kweyiphi imisebenzi nedatha. Ii-arhente zinokwenza ii-akhawunti zabasebenzisi ezikhethekileyo kwi-tenant kwaye ziqwalasele iimvume zazo ngokweenkcukacha.
Umthengi wakho ufumana ukufikelela kuphela kwi-tenant yakhe — ngeendima ozichazayo. Ngale ndlela umthengi unokugcina isiseko solwazi sakhe ngokwakhe, umz., ngaphandle kokufikelela kuqwalaselo lobuchwepheshe, idatha yokuhlawulisa okanye ezinye ii-tenant.
Ii-arhente zihlala zinoxanduva kubathengi bazo lokuthobela iimfuno zomthetho zokhuseleko lwedatha. I-Zentor App inika iziseko zoko: i-hosting kwi-EU, ukuhambelana ne-DSGVO kunye ne-Audit-Trail epheleleyo ukusuka kwipakethi ye-Individuell.
I-Audit-Trail irekhoda zonke izenzo ezichaphazela ukhuseleko ngaphakathi kwe-instance ye-tenant — ukungena kwabasebenzisi, utshintsho loqwalaselo, ukufikelela kwidatha. Oku kuvumela ii-arhente ukuba zinike abathengi bazo namagunya ubungqina beenkqubo ezihambelana nokhuseleko lwedatha.
Onke amajelo — kwi-tenant yomthengi ngamnye
I-tenant yomthengi ngamnye inokuvula amajelo afanelekileyo kuyo — ngokuzimeleyo, ngoqwalaselo lwayo.
IWebchat
I-widget enokufakwa kwiwebhusayithi yomthengi — iqwalaselwa ngoyilo lwayo nophawu lwe-tenant nganye.
Ukuqhagamshelwa kwe-WhatsApp Business API kwi-tenant nganye — kuquka inombolo yefowuni eyahlukileyo noqwalaselo.
I-Imeyile
Ii-imeyile ezingenayo ziqhutywa yi-chatbot — ngebhokisi yeposi yayo kunye ne-routing kwi-tenant nganye.
SMS, Telegram kunye nomnxeba
Amanye amajelo alinganayo ngokwemfuneko, aqwalaselwa kwi-tenant nganye, alawulwa nge-Omnichannel-Inbox enye ekwabelwana ngayo — kuquka umnxeba nge-Zentor SIP-Voicebot.
Imibuzo ebuzwa rhoqo zii-arhente
Ngaba njenge-arhente ndingalawula abathengi abaninzi nge-Zentor App?
Ewe. I-Zentor App yenzelwe ukususela ekuqaleni njengeqonga le-Multi-Tenant. Umthengi ngamnye ufumana i-tenant yakhe enedatha eyahlukileyo, ukusetwa kwe-chatbot kwakhe, isiseko solwazi sakhe nokuqhagamshelwa kwamajelo akhe. Wena njenge-arhente ulawula zonke ii-tenant ngojongano lolawulo olunye ekwabelwana ngalo — ngaphandle kokutshintsha phakathi kweenkqubo ezahlukeneyo.
Kulawulwa njani ukuhlawulisa kwee-tenant ezininzi?
Ii-arhente zinokulawula izisombululo zabathengi abaninzi ngendlela ecwangcisiweyo kwaye ziqwalasele ubungakanani bemisebenzi nganye ngokwahlukileyo. Iinkqubo zokuhlawula nezomrhumo ziqhutywa ngokudityaniswa kwe-PayPal okuqhagamshelwe ngoku. Iinkcukacha zoqwalaselo lokuhlawulisa ngokwe-tenant sizixoxa ngaphakathi kwepakethi ye-Individuell.
Ngaba abathengi bam bayayibona idatha yabanye?
Hayi. Ukwahlulwa kwee-tenant kuphunyezwe ngokupheleleyo ngokobuchwepheshe. Uqwalaselo lwe-chatbot, imbali yeencoko, umxholo wesiseko solwazi, ii-akhawunti zabasebenzisi kunye nokuqhagamshelwa kwamajelo kwahlulwe kwi-tenant nganye. Nokuba iziseko zobuchwepheshe zabelwana ngazo, akukho tenant inokufikelela kwidatha yenye — le yimfuno engundoqo yoyilo lwe-Zentor App.
Ndingabanika abathengi bam ukufikelela kwabo kulawulo?
Ewe. Nge-RBAC (Role-Based Access Control) unokwenza ii-akhawunti zabasebenzisi ezikhethekileyo kwi-tenant kwaye ulawule iimvume ngokuchanekileyo. Umthengi wakho ufumana ukufikelela kuphela kwi-tenant yakhe — ngeendima ozichazayo. Ngale ndlela abathengi banokugcina isiseko solwazi sabo ngokwabo, umzekelo, ngaphandle kokufikelela kuqwalaselo lobuchwepheshe okanye kwezinye ii-tenant.
Ngaba i-Zentor App iyakwazi ukusetyenziswa njenge-white-label?
I-Zentor App ixhasa uphawu olukhethekileyo kwi-tenant nganye: i-tenant nganye inokuqwalaselwa ngemibala yayo, ilogo nenkangeleko ye-chatbot. I-Webchat-Widget ivela ngenkangeleko yomthengi ngamnye. Iinkcukacha ngeendlela ezingakumbi ze-White-Label — umzekelo ukusebenzisa idomeyini yakho okanye ujongano lomsebenzisi oluhlengahlengiswe ngokupheleleyo — sizicacisa ngaphakathi kwepakethi ye-Individuell.
Qala nge-Zentor App njenge-arhente
Lawula zonke ii-tenant zabathengi bakho kwiqonga elinye — elinokwandiswa, elihambelana ne-DSGVO kwaye elinokuhlawulisa okudityanisiweyo.