Iplatifomu ye-chatbot ye-AI yama-ejensi — Multi-Tenant, White-Label, ekhulisekayo
IZentor App ivumela ama-ejensi ukuthi aphathe ama-chatbot e-KI amakhasimende amanengi eplatform eyodwa — ngokwehlukaniswa kwabaqashi okupheleleyo le-RBAC.
Inkinga yama-ejensi lama-chatbot e-AI
Ama-ejensi asebenzisela amakhasimende awo ama-chatbot e-KI abhekene lenselelo ekhethekileyo: ikhasimende ngalinye lidinga ukuhlelwa kwalo, okuqukethwe kwalo kanye lokuxhunywa kweziteshi kwalo — kodwa amasistimu ehlukeneyo ekhasimende ngalinye atsho umsebenzi wokusebenzisa okhula kakhulu.
Izixazululo zama-chatbot e-KI ezikhona zakhelwe njengomkhiqizo owodwa (isistimu eyodwa ekhasimendeni ngalinye) kumbe kazinikeli ukwehlukaniswa kwedatha okuqotho phakathi kwabaqashi. Lokhu kuphoqa ama-ejensi ukuthi ancishiswe ekuvikelekeni kumbe ekusebenzeni kahle.
IZentor App ixazulula le nkinga ngokwakheka okwaklanywa kusukela ekuqaleni njengeplatform yabaqashi abanengi (Multi-Tenant): amakhasimende wonke ku-instance eyodwa — ehlukaniswe ngokupheleleyo, ahlelwa ngokuzimeleyo, aphathwa endaweni eyodwa.
NgeZentor App liphatha abaqashi bamakhasimende abanengi ngokuthanda endaweni yokuphatha ehlanganyelweyo — umqashi o-1 ufakiwe ephakhejini le-Individuell, abanye abaqashi bengezwa ngu-39 €/ngenyanga ngamunye, ngaphandle komkhawulo wenani lonke. Umqashi ngamunye uthola ichatbot yakhe ye-KI, isizinda solwazi sakhe, ukuxhunywa kweziteshi kwakhe kanye lama-akhawunti abasebenzisi akhe — ehlukaniswe ngokupheleleyo komunye umqashi.
Lokhu kutsho ukuthi: akulakuphindwa kwekhodi, akulangqalasizinda ehlukeneyo ekhasimendeni ngalinye, akulakuntshintsha phakathi kwamasistimu ehlukeneyo. Lihlela iplatform kanye njalo likhule ngokwengeza abaqashi abatsha.
Ukwehlukaniswa kwabaqashi kuZentor App akusikho nje kokucabanga, kodwa kwenziwe ngokupheleleyo ngobuchwepheshe. Ukuhlelwa kwechatbot, imilando yezingxoxo, okuqukethwe kwesizinda solwazi, ama-akhawunti abasebenzisi kanye lokuxhunywa kweziteshi kwehlukaniswe ngokomqashi — lanxa ingqalasizinda ihlanganyelwe.
Akulamqashi ofinyelela edatheni yomunye — lokhu akusikho ukukhetha kokuhlela, kodwa yisisekelo sokwakheka kweZentor App. Lokhu kugcwalisa izidingo zama-ejensi okumele aqinisekise amakhasimende awo ukuvumelana le-DSGVO kanye lokuvikeleka kwedatha.
Ama-ejensi angaphatha izixazululo zamakhasimende amanengi ngendlela ehlelekileyo njalo ahlele ngokwehlukana imisebenzi yesixazululo ngasinye. Izinqubo zokubhadala lokubhalisela ziqhutshwa ngokuhlanganiswa kwe-PayPal okuxhunyiweyo okwamanje.
Umqashi ngamunye wekhasimende ubhalwa ngokwehlukeneyo — izinikelo zentengo, izimvumo lokubhadalisa kwenzeka ngaphakathi kwezinqubo zeZentor ezihlelweyo. Imininingwane mayelana lokuhlelwa kokubhadalisa komqashi ngamunye ixoxwa njengengxenye yephakheji ye-Individuell.
Nge-RBAC (Role-Based Access Control) lingalawula ngokuqondileyo kumqashi ngamunye ukuthi ngubani ongafinyelela kuyiphi imisebenzi ledatha. Ama-ejensi angadala ama-akhawunti abasebenzisi aqondene lomqashi njalo ahlele izimvumo zawo ngokucolekileyo.
Ikhasimende lenu lithola ukungena kuphela kumqashi walo — ngezindima elizichazayo. Ngalokho ikhasimende lingakwazi, isib., ukunakekela isizinda solwazi salo lona ngokwalo, ngaphandle kokufinyelela ekuhlelweni kwezobuchwepheshe, edatheni yokubhadalisa kumbe kwabanye abaqashi.
Ama-ejensi avame ukuba lomlandu phambi kwamakhasimende awo wokulandela izidingo zomthetho wokuvikelwa kwedatha. IZentor App inika izisekelo zalokho: ukusingathwa e-EU, ukuvumelana le-DSGVO kanye lomkhondo wokuhlola ongelazikhala kusukela ephakhejini le-Individuell.
Umkhondo wokuhlola ubhala zonke izenzo eziqondane lokuvikeleka ngaphakathi kwe-instance yomqashi — ukungena kwabasebenzisi, ukuntshintshwa kokuhlelwa, ukufinyelela edatheni. Lokhu kuvumela ama-ejensi ukuthi anike amakhasimende awo leziphathamandla ubufakazi bezinqubo ezivumelana lokuvikelwa kwedatha.
Iziteshi zonke — kumqashi wekhasimende ngamunye
Umqashi wekhasimende ngamunye angavula amachaneli aqondene laye — ngokuzimela, ngokuhlelwa kwakhe.
I-Webchat
I-widget engafakwa kuwebhusayithi yekhasimende — ingahlelwa ngomumo lophawu lomqashi ngamunye.
Ukuxhunywa kwe-WhatsApp Business API kumqashi ngamunye — kugoqela inombolo yefoni ehlukileyo lokuhlelwa kwayo.
I-imeyili
Ama-imeyili angenayo asetshenziswa yichatbot — ngebhokisi leposi lokwabela kwalo komqashi ngamunye.
SMS, Telegram lezingcingo
Amanye amachaneli alezinga elilinganayo nxa kudingeka, ahlelwa ngokomqashi, aphathwa nge-Inbox ye-Omnichannel ehlanganyelweyo — kuhlanganise lezocingo nge-Zentor SIP-Voicebot.
Imibuzo evame ukubuzwa yama-ejensi
Njenge-ejensi, ngingaphatha amakhasimende amanengi nge-Zentor App na?
Yebo. IZentor App yaklanywa kusukela ekuqaleni njengeplatform yabaqashi abanengi (Multi-Tenant). Ikhasimende ngalinye lithola umqashi walo olwedatha ehlukanisiweyo, ukumiswa kwechatbot kwalo, isizinda solwazi salo kanye lokuxhunywa kweziteshi kwalo. Lina njenge-ejensi liphatha bonke abaqashi endaweni yokuphatha ehlanganyelweyo — ngaphandle kokuntshintsha phakathi kwamasistimu ehlukeneyo.
Ukubhadalisa kwabaqashi abanengi kuhlelwe njani?
Ama-ejensi angaphatha izixazululo zamakhasimende amanengi ngendlela ehlelekileyo njalo ahlele ngokwehlukana imisebenzi yesixazululo ngasinye. Izinqubo zokubhadala lokubhalisela ziqhutshwa ngokuhlanganiswa kwe-PayPal okuxhunyiweyo okwamanje. Imininingwane yokuhlelwa kokubhadalisa okuqondene lomqashi siyixoxa ngaphakathi kwephakheji le-Individuell.
Amakhasimende ami ayayibona yini idatha yomunye lomunye?
Hatshi. Ukwehlukaniswa kwabaqashi kwenziwe ngokupheleleyo ngobuchwepheshe. Ukuhlelwa kwechatbot, imilando yezingxoxo, okuqukethwe kwesizinda solwazi, ama-akhawunti abasebenzisi kanye lokuxhunywa kweziteshi kwehlukaniswe ngokomqashi. Lanxa ingqalasizinda ihlanganyelwe, akulamqashi ofinyelela edatheni yomunye — lokhu kuyisidingo esiyinhloko sokwakheka kweZentor App.
Ngingawanika yini amakhasimende ami ukungena kwawo ekuphatheni?
Yebo. Nge-RBAC (Role-Based Access Control) lingadala ama-akhawunti abasebenzisi aqondene lomqashi njalo lilawule izimvumo ngokuqondileyo. Ikhasimende lenu lithola ukungena kuphela kumqashi walo — ngezindima elizichazayo. Ngalokho amakhasimende angakwazi, isibonelo, ukunakekela isizinda solwazi sawo ngokwawo, ngaphandle kokufinyelela ekuhlelweni kwezobuchwepheshe kumbe kwabanye abaqashi.
I-Zentor App iyasekela i-white-label na?
IZentor App isekela uphawu oluqondene lomqashi: umqashi ngamunye angahlelwa ngemibala yakhe, i-logo kanye lomumo wechatbot. I-widget yengxoxo yewebhu ivela ngomumo wekhasimende ngalinye. Imininingwane yokukhethwa okwengeziweyo kwe-White-Label — njengokusebenzisa i-domain yenu kumbe indawo yokusebenza eguqulwe ngokupheleleyo — siyicacisa ngaphakathi kwephakheji le-Individuell.
Qala njenge-ejensi nge-Zentor App
Phathani bonke abaqashi bamakhasimende enu eplatform eyodwa — engakhula, evumelana le-DSGVO njalo elokubhadalisa okuhlanganisiweyo.