Idemo yenkonzo yamakhasimende: Kusukela ekuxhumaneni kokuqala kuze kufike esixazululweni

I-chatbot yosizo lwamakhasimende

Amakhasimende abuza ngentengo, izikhathi zokuvula, ukutholakala kwemikhiqizo, isimo sokulethwa kumbe abika isikhalazo — ngokuvamileyo ngaphandle kwezikhathi zebhizinisi njalo ngamachaneli ehlukeneyo. IZentor App iphendula lezi zicelo eziphindaphindwayo ngokuzenzakalelayo isebenzisa isizinda solwazi senu, ibhukhe izikhathi ezimisiweyo, iqoqe izikhalazo ngendlela ehlelekileyo njalo idlulisele konke okudinga ukwahlulela komuntu eqenjini lenu kanye lomlando wengxoxo opheleleyo.

Izindawo eziyisithupha zokusebenzisa enkonzweni yamakhasimende

Phendula i-FAQ ngokuzenzakalelayo

Intengo, izikhathi zokuvula, ulwazi lomkhiqizo lemibuzo ejwayelekileyo kuphendulwa masinyane yiZentor App — kusekelwe esizindeni solwazi senu, emini lebusuku.

Ulwazi ngesimo langokulethwa

Kuya ngokuxhunywa kwesistimu, iZentor App ihlola isimo se-oda kumbe sokuphathwa njalo isitshele ikhasimende ngokuqondileyo.

Bhukha njalo uqinisekise izikhathi ezimisiweyo

Izicelo zezikhathi ezimisiweyo zamukelwa ngendlela ehlelekileyo, ziqinisekiswe kumbe — kuya ngokuhlela — zifakwe ngokuqondileyo.

Bhala izikhalazo

Idatha yamakhasimende, umkhiqizo lenkinga kubuzwa ngendlela ehlelekileyo njalo kudluliselwe eqenjini elifaneleyo — akula ndaba elahlekayo.

I-Inbox ye-omnichannel

I-Webchat, WhatsApp, imeyili, Telegram le-SMS kuhlangana ku-Inbox eyodwa — iqembu lenu libona ingxoxo ngayinye endaweni eyodwa.

Ukudluliselwa kumuntu ezimeni ezinzima

Izingxoxo ezilemizwa, ukuxoxisana okuqondene lomuntu kumbe izindaba ezinzima iZentor App izidlulisela eqenjini lenu kanye lomlando opheleleyo.

Isizinda solwazi: Amaqiniso enu esikhundleni solwazi lwe-KI olujwayelekileyo

Isizinda solwazi seZentor App samukela i-FAQ, ulwazi lwentengo, imininingwane yemikhiqizo, amadokhumende ezinqubo lemigomo. Amafomethi asekelwayo: PDF, Word, ukufaka umbhalo lokungenisa amakhasi ewebhusayithi. Kuhlelo lwe-Starter kuhlanganisiwe isitoreji esingu-1.000 MB (singandiswa ngesicelo), kuphakheji le-Individuell kutholakala futhi i-Vector-RAG yokudinga okusekelwe entsingisweni emadokhumendini amakhulu.

FAQUlwazi lwentengoImininingwane yomkhiqizoImibhalo yezinquboImigomoIzindlela zokuxhumana

Ukudluliselwa kumuntu: dlulisela ngaphandle kokuphazamiseka eqenjini lenu lokusekela

Akula chatbot engaxazulula sonke isicelo. Izikhalazo, ukuxoxisana okuqondene lomuntu kumbe izingxoxo ezilemizwa kudinga ukwahlulela komuntu. Umsebenzi wokudluliselwa kumuntu weZentor App udlulisela ingxoxo eqenjini lenu — kanye lomlando wengxoxo opheleleyo, ukuze kungalahleki lulwazi.

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IZentor App iyabona ukuthi kudingeka umsebenzi — ngokuzenzakalelayo kumbe ngesifiso sekhasimende.

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Ingxoxo idluliselwa ku-Inbox yeZentor App kanye lomlando wengxoxo opheleleyo.

3

Umsebenzi ubona yonke imilayezo yangaphambili njalo angaqhubeka ngokuqondileyo ngaphandle kokubuza futhi.

Imibuzo evame ukubuzwa

Ngutshiyana izicelo zamakhasimende ichatbot engaziphendula ngokuzenzakalelayo?

Zonke izicelo ezilolwazi ngazo olugcinwe esizindeni solwazi — isib. i-FAQ, ulwazi lwentengo, ulwazi lwemikhiqizo lolwazi lwesimo. Izimo eziqondene lomuntu kumbe ezinzima ichatbot izidlulisela eqenjini lenu.

Lokhu kwehluke njani ku-FAQ-bot elilula?

Ibhothi ye-FAQ inika kuphela izimpendulo ezimiselwe kusengaphambili nxa kulokufanana okuqondileyo. IZentor App isebenzisa isizinda solwazi esisekelwa yi-KI njalo izwisisa lamazwi akhululekileyo — ngakho ibhothi ithola impendulo efaneleyo, lanxa ikhasimende libuza umbuzo ngenye indlela.

Kwenzakalani nxa kulesikhalazo kumbe udaba olunzima?

Ichatbot iqoqa imininingwane edingekayo ngendlela ehlelekileyo njalo idlulisele ingxoxo kumsebenzi ku-Inbox ye-Omnichannel — kanye lomlando wengxoxo opheleleyo, ukuze ikhasimende lingaphindi lutho.

Ichatbot yenkonzo yamakhasimende isebenza ngawaphi amachaneli?

I-webchat, i-WhatsApp, i-imeyili, i-Telegram, i-SMS lezingcingo nge-Zentor SIP-Voicebot kuhlangana ngokulinganayo ku-Omnichannel-Inbox eyodwa.

Ichatbot ingabhukha izikhathi ezimisiweyo kumbe yamukele ukuntshintshwa yini?

Yebo. Ichatbot ingabhukha njalo iqinisekise izikhathi ezimisiweyo, ibuze imininingwane yokuxhumana kanye lokwamukela ukuntshintshwa kumbe ukukhanselwa — kuya ngokuhlela lamasistimu axhunyiweyo.

Yimaphi amabhizinisi afanelwa yi-chatbot yosizo lwamakhasimende?

Yonke indawo lapho izicelo eziphindaphindwayo ziyingxenye enkulu yomsebenzi wokusekela: izitolo ze-inthanethi, abanikezeli benkonzo abalezicelo zokubhukha, abaphathi bezindlu, abathengisi bezimoto, ama-ejensi lamabhizinisi amancane lamaphakathi alamaqembu amancane okusekela.

Ngibona njani ukuthi yiziphi izicelo ezixazululwe ngokuzenzakalelayo?

Ukuhlaziywa ku-Inbox yeZentor App kubonisa ukuthi zingaki izicelo eziphendulwe ngokuzenzakalelayo, zingaki ezidluliselwe kumuntu kanye lokuthi ngeziphi izihloko ibhothi ivame ukudlulisela eqenjini.

I-chatbot yosizo lwamakhasimende iyahambelana le-DSGVO na?

I-Zentor App ingasetshenziswa ku-EU kumbe njengenguqulo ye-On-Premises — ngalokho ugcwalisa izidingo ze-DSGVO mayelana lokugcinwa lokusetshenzwa kwedatha.

Ichatbot yenkonzo yamakhasimende eZentor App ibiza malini?

IZentor App Starter itholakala kusukela ku-49 €/ngenyanga (kwengezwe u-49 € wokumisa), kumbe hlola insuku ezingu-14 mahhala. Emaqenjini alokudluliselwa kumuntu, i-Inbox ye-Omnichannel lamachaneli emilayezo kunconywa iphakheji le-Individuell elihlelwa ngokukhululekileyo (okuphezulu ngu-899 €/ngenyanga).

Yenza inkonzo yamakhasimende ngokuzenzakalelayo ngeZentor App

Gcwalisa isizinda solwazi, vula ichatbot, xhumanisa amachaneli — kulungele ukusebenza ngesikhathi esifitshane. Ngaphandle kolwazi lwezobuchwepheshe lwangaphambili, ngaphandle kwephrojekthi ye-ejensi.