I-chatbot yesevisi yamakhasimende
Amakhasimende abuza ngamanani, izikhathi zokuvula, ukutholakala kwemikhiqizo, isimo sokulethwa noma abika isikhalazo — kaningi ngaphandle kwamahora omsebenzi nangeziteshi ezahlukene. I-Zentor App iphendula lezi zicelo eziphindaphindwayo ngokuzenzakalelayo isebenzisa isisekelo sakho solwazi, ibhuka izikhathi zokubonana, iqoqa izikhalazo ngendlela ehlelekile futhi idlulisela konke okudinga ukwahlulela komuntu eqenjini lakho ngokudluliselwa kumuntu kanye nomlando ophelele wengxoxo.
Izindawo eziyisithupha zokusetshenziswa kusevisi yamakhasimende
Phendula imibuzo evame ukubuzwa ngokuzenzakalelayo
IZentor App iphendula ngokushesha imibuzo ngamanani, amahora okuvula, imininingwane yemikhiqizo nemibuzo ejwayelekile — ngokusekelwe esisekelweni solwazi sakho, ubusuku nemini.
Ulwazi ngesimo nangokulethwa
Kuye ngokuxhunywa kwesistimu, i-Zentor App ihlola isimo se-oda noma sokucubungula futhi isitshele ikhasimende ngqo.
Bhuka futhi uqinisekise izikhathi zokubonana
Izicelo zezikhathi zokubonana zamukelwa ngendlela ehlelekile, ziqinisekiswe noma — kuye ngokulungiselelwa — zifakwe ngqo.
Qoqa izikhalazo
Idatha yekhasimende, umkhiqizo nenkinga kubuzwa ngendlela ehlelekile futhi kudluliselwe eqenjini elibhekele — asikho isidingo esilahlekayo.
I-Inbox Ye-Omnichannel
I-Webchat, i-WhatsApp, i-imeyili, i-Telegram ne-SMS kuhlangana ku-inbox eyodwa — iqembu lakho libona yonke ingxoxo endaweni eyodwa.
Ukudluliselwa kumuntu ezimweni eziyinkimbinkimbi
Izingxoxo ezinemizwa, izingxoxiswano ngokwezifiso noma izimo eziyinkimbinkimbi i-Zentor App izidlulisela eqenjini lakho kuhlanganise nomlando ophelele.
Isisekelo solwazi: amaqiniso akho esikhundleni solwazi lwe-AI olujwayelekile
Isisekelo solwazi se-Zentor App samukela i-FAQ, imininingwane yamanani, imininingwane yemikhiqizo, amadokhumenti ezinqubo nemihlahlandlela. Amafomethi asekelwayo: PDF, Word, ukufaka umbhalo nokungenisa amakhasi ewebhu. Ohlelweni lwe-Starter kufakwe isitoreji esingu-1.000 MB (sinwetshwa ngesicelo), kuphakheji ye-Individuell kukhona ne-Vector-RAG yokusesha ngokwencazelo emadokhumentini amakhulu.
Ukudluliselwa kumuntu: dlulisela ngaphandle kokuphazamiseka eqenjini lakho losekelo
Ayikho i-chatbot engaxazulula sonke isicelo. Izikhalazo, ukuxoxisana ngokwezifiso noma izingxoxo ezinemizwa kudinga ukwahlulela komuntu. Umsebenzi wokudluliselwa kumuntu we-Zentor App udlulisela ingxoxo eqenjini lakho — nomlando ophelele wengxoxo, ukuze kungalahleki lutho lolwazi.
I-Zentor App ibona ukuthi kudingeka umsebenzi — ngokuzenzakalelayo noma ngesicelo sekhasimende.
Ingxoxo idluliselwa ku-Inbox ye-Zentor App nomlando ophelele wengxoxo.
Umsebenzi ubona yonke imilayezo yangaphambilini futhi angaqhubeka ngqo ngaphandle kwemibuzo elandelayo.
Imibuzo evamile
Yiziphi izicelo zamakhasimende i-chatbot engaziphendula ngokuzenzakalelayo?
Zonke izicelo ofake imininingwane yazo esisekelweni solwazi — isib. i-FAQ, imininingwane yamanani, imininingwane yemikhiqizo nemininingwane yesimo. Izimo ezikhethekile noma eziyinkimbinkimbi i-chatbot izidlulisela eqenjini lakho ngokudluliselwa kumuntu.
Lokhu kwehluke kanjani ku-bot elula yemibuzo evame ukubuzwa?
I-FAQ-bot inikeza kuphela izimpendulo ezichazwe kusengaphambili lapho kufana ncamashi. I-Zentor App isebenzisa isisekelo solwazi esisekelwa yi-AI futhi iqonda namagama akhululekile — ngakho i-bot ithola impendulo efanele, ngisho noma ikhasimende libeka umbuzo ngenye indlela.
Kwenzekani uma kunesikhalazo noma udaba oluyinkimbinkimbi?
I-chatbot iqoqa imininingwane edingekayo ngendlela ehlelekile futhi idlulisele ingxoxo kumsebenzi ku-Omnichannel-Inbox ngokudluliselwa kumuntu — kuhlanganise nomlando ophelele wengxoxo, ukuze ikhasimende lingadingi ukuphinda lutho.
I-chatbot yesevisi yamakhasimende isebenza ngaziphi iziteshi?
I-webchat, i-WhatsApp, i-imeyili, i-Telegram, i-SMS nocingo nge-Zentor SIP-Voicebot kuhlangana njengeziteshi ezilinganayo ku-inbox eyodwa ye-omnichannel.
Ingabe i-chatbot ingabhuka izikhathi zokubonana noma yamukele izinguquko?
Yebo. I-chatbot ingabhuka futhi iqinisekise izikhathi zokubonana, icele imininingwane yokuxhumana futhi yamukele izinguquko noma ukukhansela — kuya ngokulungiselelwa nezinhlelo ezixhunyiwe.
Yiziphi izinkampani ezifanelwe yi-chatbot yesevisi yamakhasimende?
Yonke indawo lapho izicelo eziphindaphindwayo zenza ingxenye enkulu yomsebenzi wosekelo: izitolo ze-inthanethi, abahlinzeki bezinsiza abanezicelo zokubhuka, abaphathi bezakhiwo, abathengisi bezimoto, ama-ejensi nezinkampani ezincane naphakathi ezinamaqembu amancane osekelo.
Ngibona kanjani ukuthi yiziphi izicelo ezixazululwe ngokuzenzakalelayo?
Ukuhlaziywa ku-Inbox ye-Zentor App kubonisa ukuthi zingaki izicelo eziphendulwe ngokuzenzakalelayo, zingaki ezidluliselwe kumuntu nokuthi yiziphi izihloko i-bot evame ukuzidlulisela eqenjini ngazo.
Ingabe i-chatbot yesevisi yamakhasimende iyahambisana ne-GDPR?
IZentor App ingasebenza ku-EU noma njengohlobo lwe-on-premises — ngalokho uhlangabezana nezidingo ze-GDPR zokugcinwa nokucutshungulwa kwedatha.
I-chatbot yesevisi yamakhasimende ibiza malini ku-Zentor App?
I-Zentor App Starter iyatholakala kusukela ku-49 €/ngenyanga (kanye no-49 € wokusetha), noma hlola mahhala izinsuku ezingu-14. Emaqenjini anokudluliselwa kumuntu, i-Omnichannel-Inbox neziteshi zemilayezo, kunconywa iphakheji ye-Individuell elungiselelwa ngokukhululekile (kufika ku-899 €/ngenyanga).
Yenza isevisi yamakhasimende ngokuzenzakalelayo nge-Zentor App
Gcwalisa isisekelo solwazi, vula i-chatbot, xhuma iziteshi — ukulungele ukusebenza ngesikhathi esifushane. Ngaphandle kolwazi lwangaphambili lobuchwepheshe, ngaphandle kwephrojekthi ye-ejensi.