Engeza ulwazi esizindeni solwazi
Izindlela ezintathu zokufundisa i-chatbot yakho ulwazi: okufakwa ngesandla, i-website crawl kumbe ukulayisha ifayela.
Kuhlolwe kokugcina: 2026-07-20
Esigabeni esithi „Ulwazi“ ungengeza okuqukethwe ngezindlela ezintathu: okufakwa kolwazi ngesandla, ukufunda iwebhusayithi yakho ngokuzenzakalelayo kumbe ukulayisha amafayela. I-chatbot isebenzisa lokhu okuqukethwe ezimpendulweni, nxa ku-chatbot configuration „RAG Enabled“ kuvuliwe.
Isinyathelo ngesinyathelo
- Inketho A: Dala okufakwa ngesandlaKuthebhu ethi „Isizinda solwazi“ dala okungeniswayo okutsha lesihloko lokuqukethwe (umbhalo oqhubekayo) ubusugcina.
- Inketho B: Qala i-website crawlKuthebhu ethi „Ngenisa iwebhusayithi“ faka i-URL yewebhusayithi yakho ubusuqalisa ukuhlolisisa (crawl). Ukuhlolisisa kubala amakhasi afika ku-300 (isikhathi sonke esiphezulu yimizuzu engu-8) kuhlonipha i-robots.txt yakho njalo ngemva kwalokho kuphinda ngokuzenzakalelayo njalo ngamahora angu-24. Inqubekela phambili ivuselelwa njalo ngemizuzwana engu-4.
- Inketho C: Layisha ifayelaKu-tabhu ethi „Amafayela“ layisha ifayela (PDF, izithombe, umbhalo/CSV, i-WordPress export — kuze kube ngu-100 MB). Okuqukethwe kombhalo okungadingwa kukhishwa ngokuzenzakalelayo.
- Qinisekisa ukusetshenziswa kwe-RAGHlola esigabeni se-„Chatbot“ → „Config“ ukuthi „RAG Enabled“ ivuliwe, ukuze i-chatbot isebenzise lokhu okuqukethwe ezimpendulweni.
Umphumela olindelekileyo
Okuqukethwe kwakho kutholakala ku-chatbot ukuphendula imibuzo yamakhasimende, nxa i-RAG isivuliwe.
Amacala amaphutha avamileyo
Okufakwe ngesandla kolwazi kubonakala kungabhekwa yi-chatbot.
Isizathu: Okungeniswa ngesandla okudalwe kutsha kuqala kuthola isimo sokubhaliweyo kokuqala ngaphakathi; ku-dashboard yomqashi okwamanje kakukho inkinobho yokuntshintsha isimo lesi ngokwakho.
Isixazululo: Xhumana le-Zentor nxa okufakwe ngesandla kungavezi njalo ezimpendulweni ze-chatbot.
Ifayela le-Word kumbe le-Excel elayishiweyo alihlolwa.
Isizathu: Ukulayisha kwamukela i-DOC/DOCX/XLS/XLSX njengohlobo lwefayela, kodwa ukukhipha umbhalo ngokuzenzakalelayo okwamanje kusekela kuphela i-PDF, i-HTML, umbhalo olula lokuthunyelwa kwe-WordPress (WXR).
Isixazululo: Guqula okuqukethwe kube yi-PDF kumbe umbhalo bese ukulayisha futhi, kumbe udale okuqukethwe njengento yolwazi yesandla.
I-website crawl iyema ngaphambi kwekhasi lokugcina kumbe ayiqoqi wonke amakhasi angaphansi.
Isizathu: Ukuhlola iwebhusayithi (crawl) kulinganiselwe kumakhasi angu-300 lesikhathi esigcwele semizuzu engu-8; ngaphezu kwalokho amakhasi avinjwa yi-robots.txt yakho ayahlonitshwa.
Isixazululo: Hlola i-robots.txt yakho ngokuvimbela okungafunwa; amawebhusayithi amakhulu kakhulu mhlawumbe angaqoqwa ngokuphelele ngokudlula okukodwa — i-crawl ezenzakalelayo elandelayo iqhuba futhi ngemva kwamahora angu-24.
I-chatbot ayisebenzisi isizinda solwazi nhlobo.
Isizathu: „RAG Enabled“ ayivulwanga ekulungiselelweni kwe-chatbot — le swishi ivaliwe ngokwejwayelekileyo.
Isixazululo: Vula „RAG Enabled“ esigabeni se-„Chatbot“ → „Config“ (bona isihloko esithi „Dala iphrofayili ye-chatbot uyilungiselele“).