I-chatbot ye-AI yamahhovisi abameli nezinkampani zokweluleka
Amahhovisi ommeli, abeluleki bentela, amahhovisi ama-notary nabeluleki bamabhizinisi noma bezezimali bahlala bethola izicelo ngaphandle kwamahora ehhovisi noma ngesikhathi samacala aqhubekayo. I-Zentor App yamukela lezi zicelo nge-Webchat, i-imeyili, i-WhatsApp, i-Telegram, i-SMS nocingo (nge-Zentor SIP-Voicebot), izabele emkhakheni, icele amadokhumenti adingekayo, ihlele izikhathi zokubonana zengxoxo yokuqala futhi idale udaba nayo yonke idatha eqoqiwe eqenjini lakho — luhlungiwe futhi lubhaliwe ngaphambi kokuba ummeli noma umeluleki obhekele athathe.
Izicelo ezijwayelekile — nalapho zisala khona zingaphendulwanga namuhla
Iklayenti lithinta ihhovisi kusihlwa nge-Webchat ngenxa yokuxoshwa emsebenzini, iklayenti elingaba khona lishaya ucingo ngesikhathi sengxoxo yokwelulekwa bese lifika ku-mailbox, umbuzo ngesimo secala ufika ehhovisi lomthetho nge-imeyili futhi ubonwa kuphela ngosuku olulandelayo. Emahhovisini amaningi omthetho nawokwelulekwa, lokhu kuxhumana kokuqala kudlula kubantu abambalwa abafanayo okufanele ngesikhathi esifanayo bahlele izikhathi zokubonana, bacele amadokhumenti futhi baphendule imibuzo — ngaphezu komsebenzi wangempela wamacala.
Umphumela: izicelo ziphendulwa sekwephuzile, izikhathi zokubonana zezingxoxo zokuqala zenzeka kuphela ngemva kokuthumelana kaningi, futhi engxoxweni yokuqala ngokwayo kuvame ukuntuleka amadokhumenti noma imininingwane eyisisekelo ebingacaciswa kusengaphambili.
Inqubo neZentor App — isibonelo sehhovisi lokweluleka ngentela
Umuntu omusha onentshisekelo ubhala nge-WhatsApp ukuthi ufuna umeluleki wentela wenkampani yakhe ye-GmbH esanda kusungulwa. Nansi indlela inqubo engahamba ngayo neZentor App:
- 1. Qoqa udaba: IZentor yamukela umlayezo futhi ibuze ngendlela ehlelekile: uhlobo lwenkampani, ukunakekelwa kwentela kwangaphambilini, udaba oluthile.
- 2. Nquma umuntu ophethe nokuphuthuma: Udaba luhlanganiswa nomkhakha womthetho wentela yezinkampani/ukugcinwa kwamabhuku okuqhubekayo; imingcele yesikhathi (isib. imingcele yokubhalisa ezayo) iyaqoqwa futhi imakwe.
- 3. Cela ulwazi namadokhumenti: I-Zentor icela amadokhumenti adingekayo engxoxweni yokuqala — isib. isiqeshana serejista yezohwebo nenkontileka yenkampani — futhi iwamukele ngokulayisha.
- 4. Bhuka isikhathi sokubonana: Izikhathi zokubonana ezitholakalayo zengxoxo yokuqala ziyaboniswa, isikhathi esikhethiwe sibhukwa futhi siqinisekiswe ngqo ekhalendeni elixhunyiwe.
- 5. Dala udaba noma i-lead: Yonke idatha eqoqiwe — isidingo, izikhathi ezinqunyiwe, amadokhumenti, isikhathi sokubonana — idalwa futhi ibhalwe njengodaba olusha noma i-lead.
- 6. Yazisa umsebenzi ophethe: Umeluleki wentela ofanele uthola isifinyezo kanye namadokhumenti nesikhathi sokubonana ngaphambi kokuba kuqale ingxoxo yokuqala — uma kunemibuzo eyinkimbinkimbi, ukudluliselwa kusisebenzi kwenzeka kusenesikhathi.
Lokho umsizi we-AI akwenzela amahhovisi abameli nezinkampani zokweluleka
Imibuzo ejwayelekile mayelana nezindawo zomthetho noma imikhakha yokweluleka yehhovisi lakho — ngaphandle kweseluleko somthetho noma sentela ecaleni ngalinye.
Hlola ukutholakala futhi ubhuke uqinisekise izikhathi zokubonana zezingxoxo zokuqala ngqo ekhalendeni elixhunyiwe.
Qopha ngendlela ehlelekile udaba, ukuphuthuma nemininingwane eyinhloko efanele ngaphambi kokuba kube nengxoxo yokuqala.
Buza uhlu lwamadokhumenti olulungiselelwe futhi wamukele okulayishiwe — isib. izinkontileka, izaziso zezinqumo noma amadokhumenti kamazisi ngaphambi kokubonisana kokuqala.
Yamukela futhi uphendule izicelo zamaklayenti amazwe ngamazwe ngezilimi eziningi.
Ukugcinwa ngokwe-tenant, ukusingathwa ku-EU neziteshi ezilungiselelekayo zedatha ebucayi yamacala amaklayenti.
Ukuhlela, hhayi ukweluleka — imingcele ecacile
IZentor App ayinikezi iseluleko sezomthetho noma sentela. Umsizi we-AI usiza kuphela ngokwenhlangano: ukwamukela izidingo, ukuhlukanisa umkhakha nokuphuthuma, ukucela amadokhumenti, ukuhlela izikhathi zokubonana nokudlulisela udaba kummeli, kumeluleki wentela noma kumeluleki obhekele. Konke ukuhlola okuqukethwe, imininingwane noma izincomo ngecala elithile kuhlala kungumsebenzi wehhovisi lakho noma wokwelulekwa kwakho.
Izinzuzo ezibambekayo zamahhovisi abameli nezinkampani zokweluleka
Izicelo zamukelwa nangaphandle kwamahora ehhovisi — akukho ukuxhumana kokuqala okulahlekayo ebusuku noma ngezimpelasonto.
Isidingo, umkhakha nokuphuthuma sekuvele kuhleliwe ngaphambi kokuba ummeli noma umeluleki aqhube ingxoxo.
Izikhathi zokubonana zezingxoxo zokuqala ziphakanyiswa futhi zibhukwe ngqo — ngaphandle kokubuyelana kaningi ngocingo noma nge-imeyili.
Amadokhumenti adingekayo asevele etholakala ngaphambi kwesikhathi sokubonana ngoba acelwe kusenesikhathi.
Amacala adalwa ngokuzenzakalelayo futhi anikezwe umsebenzi ofanele — ukudlulisela ngesandla nemibuzo yokulandelela kuyancipha.
Ukuhlanganiswa nezidingo
I-Zentor App icubungula izicelo ngeziteshi eziyisithupha ezilinganayo i-Webchat, i-imeyili, i-WhatsApp, i-Telegram, i-SMS nocingo nge-Zentor SIP-Voicebot. Ngokwenza ama-workflow ngokuzenzakalelayo nge-n8n nokuxhumana kwe-API (iphakheji ye-Individuell), i-Zentor ingabhuka izikhathi zokubonana ekhalendeni exhunyiwe, idale izindaba noma ama-lead kusofthiwe yakho yehhovisi lomthetho noma ye-CRM futhi ilande idatha efanele.
Okudingekayo ekuxhumeni ngakunye yisofthiwe yekhalenda noma yehhovisi ehambisanayo enesixhumanisi esifinyelelekayo noma i-webhook. Ububanzi obuqondile bokuhlanganiswa buhlolwa ndawonye futhi bunqunywe esiphakamisweni samanani esenzelwe wena.
Imibuzo evame ukubuzwa nge-chatbot ye-AI yamahhovisi abameli nezinkampani zokweluleka
Ingabe umsizi we-AI weZentor App unikeza iseluleko somthetho noma sentela?
Cha. IZentor App ayinikezi iseluleko somthetho noma sentela. Umsizi we-AI usiza ngokwenhlangano kuphela: wamukela izindaba, uzihlukanisa ngendawo yomthetho noma ngomkhakha wokweluleka, uhlele izikhathi zokubonana, ucele amadokhumenti adingekayo futhi udlulisele udaba kummeli ofanele, kumeluleki wentela noma kumeluleki. Konke ukuhlolwa kokuqukethwe kwecala kuhlala kuhhovisi lakho labameli noma enkampanini yakho yokweluleka.
Isicelo seklayenti sihamba kanjani ngokuqondile ku-Zentor App?
Isibonelo esivela ehhovisi lomthetho: iklayenti libhala ngaphandle kwamahora ehhovisi nge-Webchat ukuthi lixoshiwe emsebenzini. I-Zentor iqoqa isidingo, isabele emkhakheni womthetho wezabasebenzi, ibuze ukuphuthuma nosuku lokuxoshwa (ngenxa yesikhathi sokufaka icala), icele ukulayishwa kwencwadi yokuxoshwa nenkontileka yomsebenzi, iphakamise izikhathi ezivulekile zengxoxo yokuqala, ibhuke isikhathi esikhethiwe ekhalendeni futhi idale udaba olusha nayo yonke idatha eqoqiwe. Ummeli obhekele uthola isikhathi sokubonana, amadokhumenti nesifinyezo ngaphambi kokuba ingxoxo yokuqala iqale.
Ingabe umsizi angacela amadokhumenti ngaphambi kwengxoxo yokuqala?
Yebo. Kuya ngesidingo, i-Zentor ingabuza uhlu lwamadokhumenti olulungiselelwe futhi icele amaklayenti ukuthi awalayishe — njengezinkontileka, izinqumo, amarisidi noma amadokhumenti obunikazi. Ngale ndlela amadokhumenti afanele asevele ekhona ngaphambi kwesikhathi sokubonana, esikhundleni sokuthi acelwe kuphela engxoxweni.
Ingabe ukuxhumana ngeZentor App kuyimfihlo futhi kuyahambisana ne-GDPR?
I-Zentor App iqhutshwa ngokuhambisana ne-DSGVO nokusingathwa ku-EU. Izicelo, amadokhumenti nedatha yezindaba kulondolozwa nge-tenant ngayinye futhi kubonakala kuphela ehhovisi lakho lomthetho noma lokwelulekwa kanye nabasebenzi abanelungelo. Ekuphatheni idatha yamacala amaklayenti ebucayi kakhulu, wena unquma ukuthi yimiphi imininingwane engaqoqwa ngaziphi iziteshi.
Ingabe iZentor App ingaxhunywa nesofthiwe yethu yehhovisi labameli noma nekhalenda lethu?
Ngokwenza ama-workflow ngokuzenzakalelayo nge-n8n nokuxhumana kwe-API (iphakheji ye-Individuell), i-Zentor ingabhuka izikhathi zokubonana ekhalendeni exhunyiwe, idale izindaba noma ama-lead kusofthiwe yakho yehhovisi lomthetho noma ye-CRM futhi ilande idatha efanele. Ukuxhumana okuqondile kuncike kusistimu esetshenziswayo futhi kucaciswa ngaphansi kwesiphakamiso ngokwezifiso.
IZentor App ibiza malini emahhovisi abameli nasezinkampanini zokweluleka?
I-Zentor App iqala nge-demo yamahhala yezinsuku ezingu-14. Uhlelo lwe-Starter lubiza 49 €/inyanga (i-chatbot ye-AI, i-webchat, isizinda esingu-1) kanye nokusetha okungu-49 €. Ku-WhatsApp, Telegram, SMS nokuxhunywa kwezinhlelo ngokwezifiso kusofthiwe yamahhovisi ezomthetho, kutholakala iphakheji elithi Ngokwezifiso — elilungiselelwa ngokukhululekile, kufika ku-899 €/inyanga, ukusetha kufika ku-399 €, isiphakamiso samanani ngaphambi kokukhokha. Ucingo luyatholakala njengesiteshi esilinganayo nge-Zentor SIP-Voicebot.
Zama iZentor App mahhala izinsuku ezingu-14 ehhovisi lakho labameli noma enkampanini yakho yokweluleka
Bona ukuthi izicelo zamaklayenti zingahlungwa kanjani kusengaphambili, izikhathi zezingxoxo zokuqala zihlelwe futhi amadokhumenti acelwe ngaphambi kwengxoxo — ngaphandle kwesibopho futhi ngaphandle kwemininingwane yokukhokha.