Misa i-Conversation Insights lemibiko ezenzakalelayo
Bona izifinyezo ze-AI zezingxoxo ngazinye njalo uvule imibiko ye-imeyili yansuku zonke/yeviki.
Kuhlolwe kokugcina: 2026-07-20
Engxenyeni ethi „Chatbot" → „Insights" ubona izifinyezo ezenziwe yi-AI zezingxoxo ezingu-30 zokucina (isidingo, umphumela, amaphuzu avulekileyo, isizatho sokudluliselwa kumuntu, ukulinganiswa kwezinga) kanye lezilungiselelo zemibiko ye-imeyili ezenzakalelayo. Le ngxenye yehlukene lengxenye yemibiko ejwayelekileyo (imibiko yebhizinisi) lengxenye ethi „Ai-Usage" (ukulandelela izindleko ze-AI).
Isinyathelo ngesinyathelo
- Vula isigaba se-„Insights“Yiya ku-„Chatbot“ → „Insights“.
- Bona izifinyezo zengxoxoOhlwini ubona engxoxweni ngayinye isidingo, umphumela, amaphuzu avulekileyo njalo — nxa idluliselwe — isizatho sokudluliselwa kumuntu.
- Vula imibiko ezenzakalelayoVula „Nsuku zonke" kanye/kumbe „Iviki ngeviki" bese ufaka okungenani umamukeli oyedwa — ngaphandle komamukeli isilungiselelo kasingeke sigcinwe.
- Misa isikhathi sokuthumelaKhetha ihora lokuthumela (kumbiko wamaviki onke, khetha lousuku lweviki).
- Sebenzisa ukuthumela okokuhlolaNgenkinobho yokuthumela okokuhlola ungathumela masinyane umbiko wesibonelo kubamukeli abamisiweyo, ungalindanga ukuthunyelwa okulandelayo okuhleliweyo.
Umphumela olindelekileyo
Uthola njalo umbiko we-imeyili olobunengi bezingxoxo, inani lokudluliselwa kumuntu, ukulinganiswa kwezinga okumaphakathi lenani lamaphuzu avulekileyo.
Amacala amaphutha avamileyo
Angitholi mibiko ezenzakalelayo.
Isizathu: Imibiko ezenzakalelayo ikhutshaziwe ngokwejwayelekileyo (opt-in yangempela) — ngaphandle kwebhokisi elivuliweyo lomamukeli obekiweyo kakukho okuthunyelwayo.
Isixazululo: Vula „Ngosuku“/„Ngeviki“ bese ufaka okungenani umamukeli oyedwa.
Ngifuna ukubona ukuthi ngiziphi izihloko amakhasimende azikhuluma kakhulu (amaqoqo ezihloko).
Isizathu: Ukuhlaziywa kwezihloko okuhlanganisiweyo ezingxoxweni ezinengi kakukho okwamanje — isifinyezo ngasinye sithinta ingxoxo eyodwa kuphela.
Isixazululo: Sebenzisa izifinyezo zengxoxo ngazinye ekuhloleni ngesandla; ukuze uthole ukuhlaziywa okuhlanganisiweyo, xhumana le-Zentor.
Ngifuna futhi ukubona isikhathi esilinganiselweyo sokuphendula se-chatbot embikweni.
Isizathu: Le nombolo kayikho embikweni okwamanje — kukhona ubunengi bezingxoxo, ukudluliselwa kumuntu, ukulinganiswa kwezinga, lamaphuzu avulekileyo.
Isixazululo: Ukuze uthole izibalo ezengeziweyo, xhumana le-Zentor.
NgingumEMPLOYEE njalo angikwazi ukuntshintsha izilungiselelo zemibiko.
Isizathu: Ukuntshintsha izilungiselelo zemibiko (kuhlanganisa ukuthumela kokuhlola) kukhawulelwe ngabomu ku-CUSTOMER_ADMIN, ngoba lokhu kuvula ukuthunyelwa kwe-imeyili kwangaphandle okuphindaphindwayo.
Isixazululo: Cela i-CUSTOMER_ADMIN yomqashi wakho ukuthi yenze ukuntshintsha.