FAQ — Imibuzo evame ukubuzwa ngeZentor App

IZentor App yiplatform ye-SaaS yabaqashi abanengi (Multi-Tenant) yokuxhumana lamakhasimende okusekelwa yi-AI. Ihlanganisa ichatbot ye-AI, i-Inbox ye-Omnichannel (ingxoxo yewebhu, i-imeyili, WhatsApp, Telegram, SMS lezocingo nge-Zentor SIP-Voicebot), isizinda solwazi, ukwenza okuzenzakalelayo kwe-n8n kanye lokubhukha izikhathi ezimisiweyo endaweni eyodwa yokusebenza.

IZentor App isekela iziteshi eziyisithupha ezisebenzayo: ingxoxo yewebhu (kuwebhusayithi yenu), i-imeyili, WhatsApp, Telegram, SMS kanye lezocingo nge-Zentor SIP-Voicebot. Imilayezo yonke ihlangana ku-Inbox ye-Omnichannel ehlanganyelweyo.

IZentor App ingaphezu kwechatbot. Iplatform iyazizwisisa izicelo zamakhasimende, inike ulwazi, isebenzise izinqubo zebhizinisi ezichaziweyo, iqalise imisebenzi, ihlele izikhathi ezimisiweyo njalo idlulisele izimo ezinzima kubasebenzi ngendlela elawulwayo. Ichatbot ye-AI isebenzisa isizinda solwazi senu ukwenza lokhu. Nxa umbuzo unzima kakhulu kumbe ikhasimende likufuna, ichatbot idlulisela ingxoxo kumsebenzi ongumuntu ngaphandle kokuphazamiseka — kanye lomlando wonke wengxoxo.

I-Zentor App isekela amamodeli e-AI e-cloud angaphandle kanye lamamodeli e-AI endaweni. Kwiphakheji ye-Individuell kutholakala ingqalasizinda ye-AI enikelweyo le-Vector-RAG ekhethekayo. Wena unquma ukuthi yimuphi imodeli osebenzisa i-chatbot yakho.

Yebo. I-Zentor App yinkampani yaseYurophu. Iplatifomu ingasebenza e-EU kumbe njengenguqulo ye-On-Premises. Ngalokho uhlala ulawula ngokuphelele idatha yakho ngaphandle kwengozi ye-compliance ye-AI ye-cloud engalawulwa.

IZentor App ingahlolwa mahhala okwensuku ezingu-14. Iphakheji le-Starter libiza u-49 € ngenyanga kwengezwe u-49 € wokumisa kanye kuphela. Izixazululo ze-Individuell zibiza kuze kube ngu-899 € ngenyanga kanye lokuze kube ngu-399 € wokumisa kanye kuphela, kuya ngemisebenzi ekhethiweyo. Wonke amanani ngokwe-§ 19 UStG ngaphandle kwentela yokuthengisa. Uhlolo olunemininingwane lwamaphakheji lezinsizakalo luku-khasi lamanani.

I-Starter iqukethe ichatbot ye-AI elesizinda solwazi sayo kanye lokuhlanganiswa kwengxoxo yewebhu ku-domain eyodwa kuphela — akula okunye okuzenzakalelayo. I-Individuell ihlelwa ngokukhululekileyo: WhatsApp, Telegram, SMS, i-imeyili, ukusebenza kwe-n8n, imodule yokubhukha, izindima/umkhondo wokuhlola, amaqembu amanengi, ama-domain engeziweyo, i-On-Premises kanye lezidingo ezizimeleyo zokukhulisa le-SLA kungakhethwa lapho — okuphezulu ngu-899 €/ngenyanga, isiphakamiso sentengo ngaphambi kokubhadala. Ezocingo zingengezwa nge-Zentor SIP-Voicebot (ukumiswa okuzimeleyo nguZentor) — xhumanani lathi ngqo nxa kudingeka.

I-Multi-Tenant itsho ukuthi ukufakwa okukodwa kweZentor App kungasebenzela abaqashi abanengi abazimeleyo (amakhasimende) ngesikhathi sinye. Umqashi ngamunye ulesizinda solwazi sakhe, ukuhlelwa kwechatbot, abasebenzisi kanye leziteshi — kwehlukaniswe ngokupheleleyo.

I-n8n lithuluzi lomthombo ovulekileyo lokwenza ukusebenza kube okuzenzakalelayo. IZentor App ihlanganiswe ngqo le-n8n, ukuze lihlele ukwenza okuzenzakalelayo ngokubonakalayo — isib. ukuthumela izaziso, ukugcina idatha kumbe ukuxhumana lamanye amasistimu nxa ichatbot ibona izenzakalo ezithile.

Ichatbot yengxoxo yewebhu ifakwa kuwebhusayithi yenu nge-widget engafakwa. Imininingwane yendlela yokuyifaka lizayithola engxoxweni yedemo kumbe ngemva kokumiswa komqashi wenu.

Yebo. Ku-zentor-app.de/demo ungazama i-chatbot ye-Zentor App ngqo kwibrawuza — ngaphandle kokubhalisa. Ukuze uthole idemo yeplatifomu yobuqu ungasithinta ngekhasi lokuxhumana.

Ichatbot ye-AI isebenzisa izicelo ngokuzenzakalelayo — iphendula imibuzo njalo, kuya ngokuhlelwa, iqhuba lezinyathelo zezinqubo ezichaziweyo ezinjengokubhukha izikhathi ezimisiweyo, emini lebusuku, ngaphandle kokungenela komuntu. Ingxoxo ephilayo ivumela abasebenzi benu ukuthi baxoxe ngqo lamakhasimende. IZentor App ihlanganisa kokubili: ibhothi ithatha izicelo ezijwayelekileyo, iqembu lenu lithatha izindaba ezinzima ngokudluliselwa kumuntu.

Ephakhejini le-Individuell ukuhlanganiswa okuzimeleyo nge-API kuyenzakala. Ukusebenza kwe-n8n kuvumela njalo ukuxhumanisa amasistimu amanengi angaphandle ngaphandle kokuthuthukisa okwenu. Ukuhlanganiswa lababhinzeki abathile singakuxoxa engxoxweni yedemo.