FAQ — Imibuzo evame ukubuzwa ngeZentor App

I-Zentor App iyinkundla ye-Multi-Tenant SaaS yokuxhumana namakhasimende okusekelwa yi-AI. Ihlanganisa i-AI-chatbot, i-Omnichannel-Inbox (i-Webchat, i-imeyili, i-WhatsApp, i-Telegram, i-SMS nocingo nge-Zentor SIP-Voicebot), isisekelo solwazi, ukwenza ngokuzenzakalelayo nge-n8n nokubhuka izikhathi zokubonana endaweni eyodwa ehambisanayo.

I-Zentor App isekela iziteshi eziyisithupha bukhoma: i-Webchat (kuwebhusayithi yakho), i-imeyili, i-WhatsApp, i-Telegram, i-SMS nocingo nge-Zentor SIP-Voicebot. Yonke imilayezo ihlangana ku-Omnichannel-Inbox eyodwa.

I-Zentor App ingaphezu kwe-chatbot. Inkundla ingaqonda izicelo zamakhasimende, inikeze imininingwane, icubungule izinqubo zebhizinisi ezichaziwe, iqalise imisebenzi, ihlele izikhathi zokubonana futhi idlulisele izimo eziyinkimbinkimbi ngendlela elawulwayo kubasebenzi. I-AI-chatbot isebenzisa isisekelo sakho solwazi kulokhu. Uma umbuzo uyinkimbinkimbi kakhulu noma ikhasimende likufisa, i-chatbot idlulisela ingxoxo ngaphandle kokuphazamiseka kumsebenzi ongumuntu — nomlando ophelele wengxoxo.

IZentor App isekela amamodeli e-AI efwini angaphandle kanye namamodeli e-AI endaweni. Kuphakheji ethi Ngokwezifiso kukhona ingqalasizinda ye-AI enikeziwe ene-Vector-RAG ekhethwayo. Wena ukhetha ukuthi iyiphi imodeli eqhuba i-chatbot yakho.

Yebo. IZentor App iyinkampani yaseYurophu. Ipulatifomu ingasingathwa e-EU noma isebenze njenge-on-premises. Ngakho ugcina ukulawula okuphelele kwedatha yakho ngaphandle kobungozi bokuhambisana nemithetho obuvela ku-AI yefu engalawulwa.

I-Zentor App ingahlolwa mahhala izinsuku ezingu-14. Iphakheji ye-Starter ibiza u-49 € ngenyanga kanye no-49 € wokusetha kanye. Izixazululo ngokwezifiso zibiza, kuya ngobubanzi bemisebenzi obukhethiwe, kufika ku-899 € ngenyanga nokufika ku-399 € wokusetha kanye. Wonke amanani ngokwe-§ 19 UStG ngaphandle kwentela yokuthengisa. Ukubuka konke okuningiliziwe kwamaphakheji nezinsiza ukuthola ekhasini lamanani.

I-Starter iqukethe i-AI-chatbot enesisekelo sayo solwazi nokuhlanganiswa kwe-Webchat kwesizinda esisodwa kuphela — akukho okunye ngokuzenzakalelayo. I-Individuell ilungiselelwa ngokukhululekile: i-WhatsApp, i-Telegram, i-SMS, i-imeyili, ama-workflow e-n8n, imojula yokubhuka, izindima/i-audit trail, amaqembu amaningi, izizinda ezengeziwe, i-On-Premises nezidingo ngokwezifiso zokukhula ne-SLA kungakhethwa lapho — kufika ku-899 € ngenyanga, isiphakamiso ngaphambi kokukhokha. Ucingo lungengezwa nge-Zentor SIP-Voicebot (ukusetha ngokwezifiso yi-Zentor) — xhumana nathi ngqo uma kudingeka.

I-Multi-Tenant isho ukuthi ukufakwa okukodwa kwe-Zentor App kungasebenzela ama-tenant amaningi azimele (amakhasimende) ngesikhathi esisodwa. I-tenant ngayinye inesisekelo sayo solwazi, ukulungiselelwa kwe-chatbot, abasebenzisi neziteshi — kuhlukaniswe ngokuphelele.

I-n8n ithuluzi le-Open-Source lokwenza ama-workflow ngokuzenzakalelayo. I-Zentor App ihlanganiswe ngokwemvelo ne-n8n, ukuze ukwazi ukulungiselela ukwenza ngokuzenzakalelayo ngokubonakalayo — isib. ukuthumela izaziso, ukulondoloza idatha noma ukuxhumana namasistimu angaphandle lapho i-chatbot ibona imicimbi ethile.

I-chatbot ye-Webchat ihlanganiswa kuwebhusayithi yakho nge-widget engafakwa. Imininingwane ngenqubo yokufaka uyithola engxoxweni ye-demo noma ngemva kokusethwa kwe-tenant yakho.

Yebo. Ku-zentor-app.de/demo ungazama i-chatbot yeZentor App ngqo kusiphequluli — ngaphandle kokubhalisa. Ukuze uthole idemo yepulatifomu yomuntu siqu, ungaxhumana nathi ngekhasi lokuxhumana.

I-AI-chatbot icubungula izicelo ngokuzenzakalelayo — iphendula imibuzo futhi, kuya ngokulungiselelwa, yenza nezinyathelo zenqubo ezichaziwe njengokubhuka izikhathi zokubonana, ubusuku nemini, ngaphandle kokungenela komuntu. I-Live-Chat ivumela abasebenzi bakho ukuba baxoxe ngqo namakhasimende. I-Zentor App ihlanganisa kokubili: i-bot ithatha izicelo ezijwayelekile, iqembu lakho lithatha ngokudluliselwa kumuntu ezindabeni eziyinkimbinkimbi.

Kuphakheji ye-Individuell kungenzeka ukuhlanganiswa ngokwezifiso nge-API. Ama-workflow e-n8n aphinde avumele ukuxhumana namasistimu amaningi angaphandle ngaphandle kokuthuthukisa okwakho. Ukuhlanganiswa okuqondile nabahlinzeki besithathu sijabulela ukuxoxa ngakho engxoxweni ye-demo.