FAQ — Imibuzo ebuzwa rhoqo ngeZentor App

I-Zentor App liqonga le-SaaS le-Multi-Tenant lonxibelelwano nabathengi oluxhaswa yi-AI. Idibanisa i-chatbot ye-AI, i-Omnichannel-Inbox (Webchat, i-imeyile, WhatsApp, Telegram, SMS kunye nomnxeba nge-Zentor SIP-Voicebot), isiseko solwazi, ukuzenzekela kwe-n8n kunye nokubhukisha amadinga kujongano olunye olumanyeneyo.

I-Zentor App ixhasa amajelo amathandathu ephilayo: Webchat (kwiwebhusayithi yakho), i-imeyile, WhatsApp, Telegram, SMS kunye nomnxeba nge-Zentor SIP-Voicebot. Yonke imiyalezo idibana kwi-Omnichannel-Inbox enye ekwabelwana ngayo.

I-Zentor App ingaphezulu kwe-chatbot. Iqonga linokuziqonda izicelo zabathengi, linike ulwazi, liqhube iinkqubo zeshishini ezichaziweyo, liqalise imisebenzi, lilungelelanise amadinga kwaye lidlulisele iimeka ezintsonkothileyo kubasebenzi ngendlela elawulwayo. I-chatbot ye-AI isebenzisa isiseko solwazi sakho koku. Ukuba umbuzo untsonkothe kakhulu okanye umthengi uyafuna, i-chatbot idlulisela incoko ngokungenamthungo kumsebenzi ongumntu — kunye nembali epheleleyo yencoko.

I-Zentor App ixhasa iimodeli ze-AI zelifu zangaphandle kunye neemodeli ze-AI zasekhaya. Kwipakethi ye-Individuell kukho iziseko ze-AI ezizinikeleyo ezine-Vector-RAG ekhethwayo. Nguwe othatha isigqibo sokuba yeyiphi imodeli eqhuba i-chatbot yakho.

Ewe. I-Zentor App yinkampani yaseYurophu. Iqonga linokuqhutywa kwi-EU okanye njengohlobo lwe-On-Premises. Ngale ndlela ugcina ulawulo olupheleleyo lwedatha yakho ngaphandle komngcipheko wokuthobela imigaqo we-AI yelifu engalawulwayo.

I-Zentor App inokuvavanywa simahla iintsuku ezi-14. Ipakethi ye-Starter ixabisa i-49 € ngenyanga kunye nama-49 € okuseta kanye. Izisombululo zomntu ngamnye zixabisa ukuya kuthi ga kwi-899 € ngenyanga nokuya kuthi ga kwi-399 € okuseta kanye, ngokuxhomekeke kubungakanani bemisebenzi ekhethiweyo. Onke amaxabiso ngokwe-§ 19 UStG ngaphandle kwe-VAT. Isishwankathelo esineenkcukacha seepakethi neenkonzo usifumana kwiphepha lamaxabiso.

I-Starter iqulethe i-chatbot ye-AI enesiseko solwazi sayo kunye nokudityaniswa kwe-Webchat kwidomeyini enye kuphela — akukho nto yimbi ngokuzenzekelayo. I-Individuell iqwalaselwa ngokukhululekileyo: i-WhatsApp, Telegram, SMS, i-imeyile, ii-workflow ze-n8n, imodyuli yokubhukisha, iindima/i-Audit-Trail, amaqela amaninzi, iidomeyini ezongezelelweyo, i-On-Premises kunye neemfuno ezizodwa zokwandisa ne-SLA zinokukhethwa apho — ubuninzi obungange-899 €/ngenyanga, isiphakamiso samaxabiso ngaphambi kokuhlawula. Umnxeba unokongezwa nge-Zentor SIP-Voicebot (ukusetwa okukhethekileyo yi-Zentor) — qhagamshelana nathi ngqo xa kukho imfuneko.

I-Multi-Tenant ithetha ukuba ufakelo olunye lwe-Zentor App lunokukhonza ii-tenant (abathengi) ezininzi ezizimeleyo ngaxeshanye. I-tenant nganye inesiseko solwazi sayo, uqwalaselo lwe-chatbot, abasebenzisi namajelo — zahlulwe ngokupheleleyo enye kwenye.

I-n8n sisixhobo se-Open-Source sokuzenzekelisa ii-workflow. I-Zentor App idityaniswe ngokwendalo ne-n8n, ukuze uqwalasele ukuzenzekela ngokubonakalayo — umz. ukuthumela izaziso, ukugcina idatha okanye ukuqhagamshela iinkqubo zangaphandle xa i-chatbot ibona iziganeko ezithile.

I-chatbot ye-Webchat idityaniswa kwiwebhusayithi yakho nge-widget enokufakwa. Iinkcukacha zenkqubo yokufaka uzifumana kwincoko yedemo okanye emva kokusetwa kwe-tenant yakho.

Ewe. Kwi-zentor-app.de/demo unokuzama i-chatbot ye-Zentor App ngqo kwibhrawuza — ngaphandle kokubhalisa. Kwidemo yeqonga yobuqu unokuqhagamshelana nathi ngephepha loqhagamshelwano.

I-chatbot ye-AI iqhuba izicelo ngokuzenzekelayo — iphendula imibuzo kwaye, ngokuxhomekeke kuqwalaselo, yenza namanyathelo enkqubo achaziweyo afana nokubhukisha amadinga, imini nobusuku, ngaphandle kongenelelo lomntu. I-Live-Chat ivumela abasebenzi bakho ukuba bancokole ngqo nabathengi. I-Zentor App idibanisa zombini: ibhoti iphatha izicelo eziqhelekileyo, iqela lakho lithatha izinto ezintsonkothileyo ngokudluliselwa.

Kwipakethi ye-Individuell ukudityaniswa okukhethekileyo nge-API kuyenzeka. Ngaphezu koko, ii-workflow ze-n8n zivumela ukuqhagamshela iinkqubo ezininzi zangaphandle ngaphandle kophuhliso lwakho. Ukudityaniswa okuthile nababoneleli besithathu siyakuxoxa ngovuyo kwincoko yedemo.