Umncedisi wokuseta: inyathelo ngenyathelo ukuya kwi-chatbot yokuqala
Isishwankathelo samanyathelo ama-9 omncedisi wokuseta phantsi kwe-“/onboarding”.
Kufunyenwe ngokugqibeleleyo: 2026-07-20
Umncedisi wokuseta ukhokela ekusetweni okusisiseko kweTenant yakho. Uwufumana ngesiqendu sebar esecaleni esithi “Umncedisi wokuseta” kwimenyu ephambili. Inyathelo ngalinye linokuphawulwa ngokwalo njengeligqityiweyo; ibar yenkqubela ibonisa imeko yakho ngepesenti.
Inyathelo ngenyathelo
- 1. Idatha yeShishiniGcina igama lenkampani, uphawu neenkcukacha zoqhagamshelwano phantsi kwe-„Izicwangciso".
- 2. Yakha isiseko sokwaziYenza izinto zolwazi zokuqala okanye amaxwebhu kwicandelo elithi “Ulwazi”, ukuze i-chatbot ikwazi ukuphendula imibuzo.
- 3. Qala ukufunda isayithiKwicandelo elithi „Ulwazi" qalisa ukurhubuluza iwebhusayithi yakho, ukuze umxholo okhoyo uthathwe ngokuzenzekelayo njengesiseko solwazi.
- 4. Vula amajeloPhantsi kwe-„Unxibelelwano" vula amajelo afunwayo: Webchat, WhatsApp, Telegram, SMS okanye i-imeyile.
- 5. Guqula indlela i-widget ibonakala ngayoKwicandelo elithi “Chatbot” lungisa imibala, ilogo nombhalo wokwamkela we-webchat widget.
- 6. Qikelela iinkonzo zokudlulisaKwicandelo „Chatbot" misela ukuba kweliphi inqanaba lokuqiniseka apho incoko idluliselwa kumsebenzi ongumntu.
- 7. Faka ixoxo lokuhlolaYenza incoko yovavanyo ne-chatbot yakho ngqo kumncedisi — eli jelo lovavanyo lahlukile kumanani akho okwenyani, ukuze imiyalezo yovavanyo ingaphazamisi iingxelo.
- 8. Vula idomainIdomain(ii) apho i-widget yakho ivunyelwe ukulayishwa zibekwa yi-Zentor xa yenza i-widget — hayi ngokwakho kwicandelo elithi “Iisetingi” (bona inqaku elithi “Faka iwebhusayithi”). Jonga apha ukuba idomain(ii) oyifunayo sele zaziswe kwi-Zentor.
- 9. UkufakwaKwicandelo elithi “Chatbot” fumana ikhowudi yokufaka yewebhusayithi yakho (bona inqaku lokufakwa kwe-widget).
Isiphumo esilindelekileyo
Onke amanyathelo ali-9 aphawulwe njengagqityiweyo kwaye ibar yenkqubela ibonisa i-100 %. I-tenant yakho inesiseko solwazi, amajelo avuliweyo ne-widget eqwalaselweyo.
Iimeko eziqhelekileyo zeempazamo
Ibhokisi yovavanyo kwinyathelo 7 ixela “Akukho profayile ye-chatbot esebenzayo”.
Isizathu: Akukabikho profayile ye-chatbot yenzelwe i-tenant yakho.
Isisombululo: Kuqala yenza iprofayile esisiseko ye-chatbot (bona inqaku elithi “Yenza iprofayile ye-chatbot”) kwaye uphinde uzame inyathelo elilandelayo.
Emva kwenyathelo lokugqibela akwenzeki nto, akukho sikrini sokuphela.
Isizathu: Oku kuziphatha okulindelekileyo — umncedisi awuvali ngokuzenzekelayo kwaye uhlala ufikeleleka ngebar esecaleni, ukuba ufuna ukubuyela emva kwelinye ixesha.
Isisombululo: Akukho nto ifuneka ukwenziwa. Unokuvula umncedisi nangaliphi ixesha ukuphinda amanyathelo athile.
Inkqubela yenyathelo iyalahleka.
Isizathu: Isimo sigcinwa kwi-server; ukugcinwa okungaphumelelanga kunokubangelwa luqhagamshelo olungazinzanga.
Isisombululo: Phawula inyathelo kwakhona njengegqityiweyo; ukuba impazamo iyaqhubeka, jonga isimo senkqubo kwi-dashboard.