Ububanzi bezici

IZentor App Izici — i-chatbot ye-AI, i-omnichannel nokuzenzakalela

I-Zentor App ihlanganisa izingxenye ezibaluleke kakhulu zokuxhumana kwesimanje namakhasimende enkundleni eyodwa.

I-Dashboard ye-Zentor App: ukubuka konke kwezinkomba, okufakiwe kwesisekelo solwazi nemisebenzi yakamuva

I-Chatbot ye-AI

Lapha, I-chatbot ye-AI yeZentor App yamukela izicelo zamakhasimende ngokuzenzakalelayo futhi izicubungule — ubusuku nemini, kuzo zonke iziteshi eziyisithupha ezilinganayo: i-Webchat, i-imeyili, i-WhatsApp, i-Telegram, i-SMS nocingo nge-Zentor SIP-Voicebot.

I-widget ye-chatbot ye-AI ye-Zentor App ekhuluma nesivakashi sewebhusayithi
  • I-widget ye-webchat yewebhusayithi yakho (engahlanganiswa)
  • I-imeyili, i-WhatsApp, i-Telegram, i-SMS nocingo nge-Zentor SIP-Voicebot njengeziteshi ezengeziwe ezilinganayo
  • Ayiphenduli imibuzo kuphela, kodwa ngokuya ngokulungiselelwa iphinde yenze izinyathelo zenqubo — njengokubhuka izikhathi zokubonana noma imibuzo yesimo
  • Ukuxhumana okuguquguqukayo nemodeli ye-AI: yasendaweni noma yangaphandle
  • Ukuxhumana ngezilimi eziningi kungalungiswa

→ Okuningi mayelana ne-chatbot ye-AI

I-Inbox Ye-Omnichannel

Lapha, I-Inbox Ye-Omnichannel ihlanganisa zonke izicelo zamakhasimende ezivela ku-Webchat, i-imeyili, i-WhatsApp, i-Telegram, i-SMS nocingo nge-Zentor SIP-Voicebot endaweni eyodwa ehambisanayo — iziteshi eziyisithupha ezilinganayo.

I-inbox ye-omnichannel ye-Zentor App: izingxoxo ezivela kuzo zonke iziteshi embukweni owodwa ohlanganyelwayo
  • Zonke iziteshi ku-inbox eyodwa ehlangene
  • Ukwabiwa kwezingxoxo nokusebenzisana kwethimba
  • Umlando ophelele wezingxoxo nomuntu ngamunye oxhumana naye
  • Izimvume zokufinyelela ezisekelwe ezindimeni (RBAC) kumsebenzi ngamunye

→ Okwengeziwe nge-Omnichannel-Inbox

Isisekelo solwazi

Lapha, Isisekelo solwazi yinkumbulo ye-chatbot ye-AI.

Ukuphathwa kwesisekelo solwazi se-Zentor App nokufakiwe kwe-FAQ okunakekelwa ngesandla
  • Ukulayisha amafayela, okufakwe ngesandla nokuhlola iwebhusayithi
  • Ukusesha kwe-vector nokusesha kombhalo ophelele kuhlanganisiwe
  • Ukulandelela imithombo kuwo wonke impendulo ye-chatbot
  • Inqubo yokugunyazwa kokuqukethwe kolwazi okusha

→ Okwengeziwe ngesisekelo solwazi

Ukudluliselwa kumuntu / ukudluliselwa kwe-Live-Chat

Ngokusebenzisa Umsebenzi wokudluliselwa kumuntu i-AI-chatbot idlulisela izingxoxo ngaphandle kokuphazamiseka kubasebenzi abangabantu.

  • Isisusi sokudluliselwa kumuntu esizenzakalelayo noma esenziwa ngesandla
  • Umlando ophelele wezingxoxo womsebenzi ozothatha
  • Imithetho yokudlulisela phezulu elungisekayo ngesiteshi ngasinye
  • Ukubuyisela ku-bot ngemva kokuphothula komsebenzi kuyenzeka

→ Okwengeziwe ngomsebenzi wokudluliselwa kumuntu

Ukuzenzakalela nge-n8n

IZentor App ihlanganisa i-n8n njengezinga lokuzenzakalela.

  • Ama-workflow e-n8n angalungiswa ngokukhululekile kuphakheji ethi Ngokwezifiso
  • Awukho umkhawulo wobuchwepheshe enanini lokuzenzakalela
  • Izisusi ngama-intent e-bot, izikhathi zokubonana, ama-webhook
  • Ilogi yokucwaninga ngokuqhutshwa ngakunye kwe-workflow

I-GDPR, ukuphepha nokusingathwa

IZentor App isingathwa e-EU. Kuphakheji ethi Ngokwezifiso kutholakala uhlobo oluphelele lwe-on-premises.

  • Ukusingathwa ku-EU, kuhambisana ne-GDPR
  • Inketho ye-on-premises kuphakheji ethi Ngokwezifiso
  • Amamodeli e-AI asendaweni ngaphandle kokwabelana ngedatha nabahlinzeki bangaphandle
  • Izimvume zokufinyelela ezisekelwe ezindimeni, umkhondo wokucwaninga, ukubethela

Isakhiwo se-Multi-Tenant

IZentor App iklanyelwe njenge Inkundla ye-Multi-Tenant yakhiwe. Ama-ejensi nezinkampani ze-Enterprise zingaqhuba ama-tenant amaningi ahlukaniswe ngokuphelele.

  • Ukuhlukaniswa okuphelele kwedatha phakathi kwama-tenant
  • Ibhrandi ehlukile, ukulungiselelwa okuhlukile ngayinye i-tenant
  • Ukuphathwa okumaphakathi nge-master admin interface
  • Kuphakheji ethi Ngokwezifiso kufakiwe i-tenant e-1, ama-tenant angeziwe ngo-39 €/inyanga ngayinye

→ Okwengeziwe ngenkundla ye-Multi-Tenant

Ukubika nokuhlaziya

IZentor App inikeza izibalo ezihlanganisiwe zokusebenza kwe-chatbot.

  • Inani lezicelo nokusatshalaliswa kweziteshi
  • Izinga lokudlulisela phezulu nezibalo zokudluliselwa kumuntu
  • Ikhwalithi yezimpendulo nezicelo ezingaxazululiwe
  • Ukuhlaziywa okungathunyelwa ngaphandle kwamathimba

Hlangabezana neZentor App bukhoma

Zama i-chatbot ye-AI, i-inbox ye-omnichannel nezici zokuzenzakalela — mahhala futhi ngaphandle kokubhalisa.