Jonga kwaye ukhuphe iingxelo
Ziziphi iingxelo ezikhoyo kwicandelo elithi “Reports”, indlela yokuhluza amaxesha nokukhupha idatha.
Kufunyenwe ngokugqibeleleyo: 2026-07-20
Kwicandelo elithi „Iingxelo" ufumana iingxelo zesishwankathelo, ze-SLA nezokusebenza kweqela kunye neengxelo ezenziwe ngokwezifiso malunga nesiseko solwazi, i-chatbot, amadinga, imisebenzi yabasebenzisi, unxibelelwano, ukuzenzekela nokusetyenziswa kwendawo yokugcina. Abasebenzi (EMPLOYEE) banokujonga iingxelo, kuphela i-CUSTOMER_ADMIN enokwenza, ukuhlela okanye ukususa iingxelo ezenziwe ngokwezifiso.
Inyathelo ngenyathelo
- Vula icandelo elithi “Reports”Yiya kwicandelo elithi “Reports” ngebar esecaleni.
- Khetha ingxeloKhetha enye yeethebhu: „Isishwankathelo" (isiseko solwazi/i-chatbot/unxibelelwano/amadinga), „SLA", „Ukusebenza kweqela" okanye „Iingxelo ezenziwe ngokwezifiso".
- Hluza ixeshaKhetha ixesha elichazwe kwangaphambili (Namhlanje, Iveki, Inyanga, Ikota) okanye umisele ixesha lakho elithi Ukusuka/Ukuya ngokuthi „Okwenziwe ngumsebenzisi".
- Khupha njenge-CSVSebenzisa iqhosha lokukhupha nge-CSV ukuze ukhuphele idatha ebonisiweyo okwangoku.
Isiphumo esilindelekileyo
Ubona izalathisi ezifanelekileyo kwixesha elikhethiweyo kwaye unokuzikhuphela njengefayile ye-CSV.
Iimeko eziqhelekileyo zeempazamo
Ndikhangela ingxelo yorhwebo, kodwa andiyifumani.
Isizathu: Okwangoku akukho ngxelo yengeniso/Revenue kwicandelo leengxelo — iingxelo ezikhoyo zigubungela ukusetyenziswa, isiseko solwazi, i-chatbot, amadinga, unxibelelwano, ukuzenzekela, indawo yokugcina, i-SLA nokusebenza kweqela.
Isisombululo: Ngohlalutyo lwezorhwebo qhagamshelana ne-Zentor.
Ndibeke indawo yeshedyuli kwi-Custom Report, kodwa andifumani ingxelo ezizenzekelayo nge-imeyile.
Isizathu: Indawo yeshedyuli iyagcinwa, kodwa okwangoku akukho kuthumela okuzenzekelayo — iingxelo ezicwangcisiweyo azisenziwa ngokuzenzekelayo okwangoku.
Isisombululo: Buza ingxelo ngesandla xa kufuneka, ude ube khona umsebenzi ozenzekelayo.
Ndifuna ukukhuphela ingxelo njenge-PDF okanye i-Excel endaweni ye-CSV, kodwa andifumani qhosha elihambelanayo.
Isizathu: Ukukhupha nge-PDF nge-Excel kuyakhona kwi-server, kodwa akudityaniswanga kujongano lwangoku — kuphela ukukhupha nge-CSV kufumaneka njengeqhosha.
Isisombululo: Sebenzisa ukukhupha nge-CSV; nge-PDF/Excel qhagamshelana ne-Zentor.